• Name: Paola G.
    Job Title: CEO
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    This all-in-one tool increases productivity.

    Date: Sep 28 2022

    Summary: It has been an essential solution for managing projects remotely for my company. It has been possible to satisfactorily track all the times used within a project and thanks to this platform it has been possible to orchestrate the workers and their assigned tasks so that there are no setbacks when meeting established deadlines and thus having optimal performance. . This platform was one of the best I could have used because thanks to its tools I was able to solve the communication and organization that was so needed within the company, thus being able to have more control when it was necessary to work optimally. With the help of daily task management, all established deadlines could be followed and met in record time without losing the meaning and order that was needed. With ClickUp I was able to easily manage a large number of tasks, projects and workspaces remotely and in an orderly manner.

    Positive: º The capacity and comfort of work is amazing, I like how I can have a perspective of the projects thanks to the Gantt charts which I have a timeline and all the tasks that must be executed within a project until its completion time . This gives me peace of mind and order by being able to have everything under control without having any setbacks and if I have everything, it can be readjusted to continue on the go.

    º By logging in I can count on basic things that allow me to see the current status of the projects such as the tasks carried out and tasks that must be carried out on that day. It is comfortable and simplified to have everything in the beginning in a summarized way, but I would like to be able to customize it even more, including having the ability to choose which section I want to go to automatically when I log in with my user, but I will give more details in the negative points on this section.

    º I love having the ability to keep track of all the tasks in a project, as well as being able to have reminders for specific tasks if I wish. This gives me more control when deciding how I want to complete my tasks by being able to work calmly without having notifications overwhelming my concentration. In addition, being able to assign a task is very complete because it allows me to prioritize an entire ordered structure on the different roles of each employee involved in a project.

    º One of the functions that has been most useful to me is being able to have an extension for Google Chrome, it allows me to do several things without having to enter the website, use the desktop application or the mobile application. It's fascinating to be able to track a project as well as take screenshots and send them through the plugin. Not only that, you can also use commands with Alexa to be able to have reminders, as well as review tasks and some notifications, and I can also perform the same actions through Outlook and thus have my email synchronized with this platform.

    º I can manage multiple projects within this platform and be able to have the status of each one at my start, it is essential to have this feature since I can manage several projects without waiting to have one on top of another or look for other platforms to do other projects, having to thus adapt to other functions and other characteristics. It is very comfortable how this platform organizes everything for me so that I don't lose sight of every detail of each project in which I am involved.

    Negative: º The mobile application both iOS and Android are a bit clumsy and incomplete, this is disappointing since when I seek to have a multiplatform application I would like platforms like this to be complete and both the web, desktop and mobile versions to be complete for so you can have the ease of having everything at any time and on any platform. But with the ClickUp mobile app, it's incomplete in a number of ways that means I have to be able to manage projects and tasks on my desktop or laptop.

    º I would like to be able to choose what the home screen will be each time I log in to my account. It would be more practical to be able to have that facility of being able to choose whether I want to enter a list directly or start managing a project as soon as I log in to my account. I say this as a problem as sometimes I have to wait for everything to load before I can decide what I want to manage and it would be more practical for me to be able to leave the feature I use the most by default for ease and accessibility.

    º I would like the tasks to go beyond the subtasks, such as having subtasks within the subtasks, this would be more practical by wanting to detail the tasks more deeply and thus have everything more organized. When I talk about practicality it is the best when I can have the freedom with features like this as I can create tasks with more details that help me and the employees complete the tasks more easily.

    º It would be nice to be able to suggest changes to the documents without the need to edit them. Like other platforms such as Office Word or Google Docs which can suggest changes without actually making changes, this is convenient when working collaboratively and you don't lose the content of the document by making simultaneous changes, but it would be better that within the document there should be a section of suggested changes according to X user, in order to also be able to identify who is the one who proposed the change.

    º A good function is that it has a good synchronization with the Google calendar, so I can have my agenda more in order without having to export and import everything manually, but simply have to log in with my Google account and everything from my calendar appears in ClickUp.

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  • Name: Carolina C.
    Job Title: Chief Executive Officer
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ClickUp review

    Date: Sep 27 2022

    Summary: We wanted a platform that would allow us to coordinate our work among the entire work team, and this was only possible with ClickUp, although it allows us to unite various work areas on a single platform, truly achieving united and efficient work. where we link each task in a single project and with the purpose of working in a coordinated manner, in this way we evaluate the progress in a single rhythm and carry out various projects at the same time, in this way we have been able to work collaboratively and without a doubt be able to offer better service and quality for each of our customers. The results of this have been incredible, at first it was difficult for us to get along, but once we achieved it, the performance and work productivity was being effective, we reached our goals, and each member of the work team is much more comfortable working with clear purposes and with a 100% quality organization.

    Positive: It is a platform with millions of essential options for our work team and to achieve good work coordination, with this we have achieved good work planning through the calendar and a panel of activities that has allowed us to maintain communication, good exchange of tasks and excellent work time management that adequately coordinate what we must do has become simple and practical to carry out. It allows us to keep track of milestones and activities, putting a magnifying glass over the entire activity route, correcting errors, and perfecting the work so that the final task is always impeccable. It has given us the possibility of coordinating the work, distributing the workload, and synchronizing the completion of projects with the entire work team. ClickUp is undoubtedly the push we needed to form a much more solid and fluid work, maintain labor management Actively and correctly supervised and the planning of projects and work administration among the entire team, well distributed and in working harmony. In the same way, it has a prevention and prioritization system that has been a plus for our work and to always maintain active supervision of everything we are doing, as well as the creation of detailed reports that give us a complete evaluation of current work projects.

    Negative: Within the various aspects that ClickUp must evaluate, only a couple have been inconvenient for our daily work. The interface is neither comfortable nor intuitive, that is why it took us a while to adapt to the platform and its work methodology, with this we had to adapt to a platform that offered us all the tools we needed, but that did not have a very customizable interface or with the right place to have the tools we needed at hand; however, this was not an impediment to start working. In the same way, the learning curve is quite high, we had to invest time, money, and dedication to be able to adapt our work to a new system and that everything would fit correctly so that it would not be an impediment in the workflow. We got what we needed from the platform, but it did require effort to be able to adapt and customize the platform to what we needed.

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  • Name: Anonymous (Verified)
    Job Title: Production Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Incredibly versatile, with some bugs

    Edited: Sep 29 2022

    Summary: Our business would not be the same without ClickUp. It enables us to work more efficiently and with greater agility than anyone else in our industry. The way we have it set up is exactly what we need, and it's allowed us to work on a vast number of projects with a relatively small team. However, there are occasional faults where it just doesn't work at all, happening a few times a month normally. With such heavy reliance on ClickUp, this is hugely inconvenient.

    Positive: It is customisable in the extreme, with enough pre-existing structure to not be too complex. We rely heavily on ClickUp for our daily project management, flicking between multiple projects constantly. The record keeping and subtask setting allows us to make not of things without needing to just individual remember stuff, which is nigh on impossible with the volume we deal with.

    Negative: It does periodically go down for no apparent reason. This is very inconvenient as we rely so heavily on it. There are also some minor bugs (some automation rules causing syntax errors when leaving comments due to tasks moving, attachments not always working, subtasks not always being displayed after being created) that sporadically pop up. The reporting and graphs also rarely seem to work as intended, meaning while it is good for project management, it's not particularly useful for team management.

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  • Name: Kerry B.
    Job Title: Social Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ClickUp Review

    Date: Sep 27 2022

    Summary: ClickUp is an excellent tool for day to day task management and project management. It has allowed our company to collaborate better and have much improved team organisation and visibility.

    Positive: Very user friendly.
    Tonnes of features to customise for how you work best.
    Great collaboration, delegation and project management features.
    Really helpful and responsive support team.

    Negative: Occasionally glitchy but less so over time.
    Can be time consuming to use but worth it for the organisation it provides.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Paid Social Specialist
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful if you stick to it

    Date: Sep 23 2022

    Summary: It’s helpful but sometimes is just an extra task to do. Some of my team members don’t like using it because they already know what they need to do without using ClickUp.

    Positive: The way that it helps with my team’s organization has been great. Color-coding tasks and being able to assign to team members is helpful.

    Negative: I’ve found it difficult to integrate with other apps.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Team Leader
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Much better than before (or others)

    Date: Sep 23 2022

    Summary: It's a fantastic tool to have the hole process of the daily work of the agency in the same space. Moreover, it's really simple to share with the clients and external partners.

    Positive: Features are really easy to use, the interface is very friendly,
    I am able to have all my colleges in the same space and put together all of our work.

    Negative: Sometimes, ClickUp has a lot of break downs and that cause troubles in our daily works.

    Read More...
  • Name: Katie C.
    Job Title: Operations Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A great time-tracking asset

    Date: Sep 22 2022

    Summary: I've been using ClickUp for less than a year, but it has changed the way I think about my work. The onboarding in my new job included acquainting myself with ClickUp. In the first 90 days of my job, the organization within ClickUp helped me understand the infrastructure of my new work place, my workflow, and my time efficiency. My work efficiency and clarity continues to grow as I continue to use ClickUp.

    Positive: ClickUp is a highly adaptable efficiency tool. Our company has three teams with three very different workflows. ClickUp is adaptable for each team to maximize efficiency in workflow. My favorite use of ClickUp is the time tracking. I find that I'm more efficient with my time and I'm able to calibrate my projects based on the time I've tracked.

    Negative: When ClickUp goes down, it brings all of our work to a screeching halt. There is also a lot of data in our ClickUp system, which means certain functions are slow to load.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My daily tool

    Date: Sep 22 2022

    Summary: This is my daily tool and I use it with the many clients I have. I have recommended it to others, but the mobile app is really not good.

    Positive: I love the many features. The pricing also seems fair. My favorite feature is the recurring task option.

    Negative: The app can be a little slow at times. It is also not the most user-friendly experience as there is a bit of a learning curve. The mobile version definitely needs a UI redo.

    Read More...
  • Name: Sarah L.
    Job Title: President
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good for small teams

    Date: Sep 20 2022

    Summary: This was exactly what I was looking for to manage our small team as I was bringing on new team members. It has been great for me, easy for my team to learn, and I have even developed my onboarding materials all within CU to keep it in one easy to find location.

    Positive: I love how everything is very visible, it's easy to use, easy to learn and does what my small team (3 people) need to keep us on task. Part of our job is planning events and we have developed a great process for that, and can duplicate the task lists from previous years to start fresh each year.

    We also work on social media, so being able to easily submit a task from our email is huge for us in saving time!

    Negative: Since ClickUp has been working on improving the system there have been some glitches here and there. Nothing huge has happened but it can be frustrating. I find I receive more errors now than I did before they decided to "improve" the system.

    Read More...
  • Name: William H.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome for task management...not as much for notes

    Date: Jun 08 2022

    Summary: For complex work flows and task management for a solo-practice or for a firm, ClickUp offers an affordable, robust and user friendly option. Plan to take time to get familiar with ClickUp's features (like any app) and you'll have a lot of power at your disposal.

    Positive: Very dynamic and customizable for robust task management across many different applications. You can basically mold it into whatever you need it to do for you in this respect. The ClickUp extension and integration with chrome for gmail is awesome.

    Negative: The notebooks (docs) feature isn't quite as dynamic as say Notion, but it's definitely still a value add. It's not as intuitive to know where the docs get stored and how to access them. Sometimes ClickUp gets buggy.

    Read More...
    1 user found this review useful.
  • Name: Anonymous (Verified)
    Job Title: Digital Strategist
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A Versatile Project Management System for Any Company!

    Date: Jan 12 2021

    Summary: Overall, ClickUp is a lifesaver for our company and helps us stay organized and on track with our goals. Highly recommend!

    Positive: I love ClickUp for its innumerable features that can benefit any company and its industry. It is easy to navigate, set up tasks, set deadlines and collaborate with team members. ClickUp has SO many features (much more than other project management systems I've seen) that make it easy to customize your experience in a way that works for your company.

    Negative: Because ClickUp has so many features, it can be a little clunky at times and even lag a little. This con definitely does not outweigh all the pros of course!

    Read More...
    1 user found this review useful.
  • Name: Chet N.
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good product!

    Date: Apr 21 2020

    Summary: Overall it's a great platform to use but I didn't feel like i had the time to be able to commit to tailor it further.

    Positive: Great tool that has a lot of options to be able to set up to fit how you'd like. Lots of colleagues like it but I prefer otherwise.

    Negative: Just seemed a bit difficult for me on how to set up and customize in comparison to other platforms.

    Read More...
    1 user found this review useful.
  • Name: Elinor G.
    Job Title: Project and Impact Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ShareAction Feedback

    Date: Sep 29 2022

    Summary: The use of the platform has been great but the customer service element from our account manager has been seriously lacking.

    Positive: The platform is really user-friendly and the support function is usually really responsive and helpful. Like how things are always being improved.

    Negative: Our account manager has frequently changed and finding out who we need to go to for a billing query has been quite difficult.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Teacher Assistant
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Not a fan, buggy on mobile

    Date: Nov 14 2020

    Summary: I wanted to like this, but I honestly just hated it. It's cumbersome doing anything in this, when other similar apps out there are very straight-forward and it tries to hold the users hands to such a degree that it feels annoying doing anything. I gave this a try to see if it might be a better option for my needs, but I certainly won't be switching to this over what I'm already using.

    Positive: It has a nice looking interface, I'll give it that. You can view tasks by calendar, list, or board. There's an option to set goals, which is nice. As with any software like this, you can assign tasks to specific people and set deadlines for them. There's also an option to keep certain things private and you do get to pick a color theme.

    Negative: Please, stop holding the user's hand! Setting up anything in the app takes forever. I don't need everything to be a tutorial. It's a task managing app. I know how to use it! I don't mind some tutorial aspects when using an app, but this one really overdoes it. Likewise, setting up anything in general is very time consuming because each part of the process is a separate aspect instead of all on the screen at once. It's feels more like I'm taking a survey than setting up anything. I also cannot get the templates to work at all.

    Read More...