Best Live Chat Software for Mac of 2025 - Page 3

Chaport is multi-channel live chat and chatbot software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Chaport also provides self-service capabilities: you can create a knowledge base for your customers, add it to your website, and activate an FAQ bot to automatically suggest help articles directly in the chat widget. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.

Provide Support Live Chat is an excellent customer support tool. It allows you to instantly assist customers via live chat. You can see their navigation on your website in real-time, guide them, or offer help proactively. Provide Support offers the most reliable live chat service on the market. The company was established in 2003 and has been able to prove its credibility. You can get live chat support from Provide Support: All features included in any plan Unlimited chats Multiple domains support at no extra cost Customizations possible for chat window and chat buttons Embedded and popup chat windows Operators can group together and have unlimited departments Transfer files Chat access restrictions flexible Chat statistics that are powerful Chat agent apps are included in the price Uninterrupted product assistance 24/7

Bria Teams enhances your team's efficiency by consolidating communication into a single application. In addition to the standard functionalities of Bria Teams, Bria Teams Pro provides a secure meeting space for high-definition audio and video conferencing, as well as screen sharing capabilities. Each user is permitted up to three downloads, allowing them to utilize the application on their preferred devices. With compatibility across Windows and Mac desktops, as well as iOS and Android smartphones and tablets, Bria Teams ensures seamless work across various platforms. It also synchronizes communication to maximize accessibility and streamline productivity effectively. Featuring user-friendly administrative tools, Bria Teams promotes quicker collaboration among team members. You can effortlessly invite colleagues using their email addresses, expand your team as needed, monitor team activities at a glance, and integrate extra voice services, all from the user-friendly web-based Bria Teams Portal. Developed by CounterPath, the creator of X-Lite and Bria softphones, which are relied upon by thousands daily, Bria Teams is designed to elevate your team's communication experience. Its comprehensive features make it an indispensable asset for modern workplaces.

LINK Mobility offers an advanced omnichannel communications platform that allows enterprises to connect with customers through SMS, WhatsApp, Email, Voice, and many other channels. This award-winning CPaaS provider empowers businesses to deliver personalized, meaningful conversations that improve customer satisfaction and optimize the entire customer journey. With a solid track record of more than 20 years and trusted by over 47,000 brands worldwide, LINK Mobility handles the delivery of billions of messages annually. Their comprehensive suite includes tools for customer care communications, targeted marketing campaigns, real-time notifications, and secure authentication via OTPs. Operating locally in over 30 countries, the company combines deep market knowledge with global message reach spanning 600+ mobile networks and OTT channels. Their platform supports rich content messaging, allowing businesses to send branded images and videos for enhanced engagement. LINK Mobility emphasizes compliance and security while providing seamless communication experiences. Recognized by Juniper Research as the best RCS provider, they continue to lead the mobile messaging industry with innovative solutions.

Chative.IO, a multi-channel messaging platform powered by AI, is a powerful omni-channel platform. With the help of AI and automation, we enable businesses to sell direct through social channels and Shopify. Enjoy unlimited messaging for startup-friendly pricing, and get the mobile application at no extra cost. Plus, we offer a free plan for small businesses with in-app assistance!

Enhance your customer connections using Re:amaze, a dependable online helpdesk designed to assist businesses in engaging and supporting their clientele across multiple communication platforms. Engineered for scalability, Re:amaze provides a comprehensive suite of tools that encompass live chat, email, and integrations with social media and mobile applications. Additionally, Re:amaze features important capabilities such as automated workflows, conversation permalinks, collaborative inboxes, public help centers, detailed reporting, FAQs, and customer satisfaction surveys, all aimed at improving overall user experience and support efficiency. By utilizing these tools, businesses can foster deeper relationships with their customers, ensuring enhanced interaction and satisfaction.

HelpOnClick is an innovative cloud-based live chat and help desk software tailored for small and medium-sized enterprises. Its user-friendly interface enables businesses to engage with their website visitors effortlessly, enhancing customer support and boosting sales in the process. The Live Chat software from HelpOnClick comes equipped with a range of features, including real-time traffic tracking, customizable alerts, icons, and messages, a virtual chat agent, as well as compatibility with popular platforms like Facebook, Drupal, WordPress, and Joomla. Furthermore, this solution empowers businesses to create a more interactive and responsive online presence.

Measure customer experience, such as NPS, CSAT, and CES, and take smart actions based on collected feedback to improve customer experience and business performance. Balance top user experience with the need to have as much relevant data as possible by collecting input from consumers. Through the entire customer journey, the Howazit business logic engine enables advanced customization capabilities.

Giosg is a Sales Acceleration platform that is trusted by more than 1200 companies around the world. Our conversational marketing, sales, and support solutions will help you increase conversions and speed up the lead to deal process.

LiveAdmins is a leader when it comes to providing live chat software solutions that enhance online visitors experience, customer satisfaction, and the bottom line for businesses of all sizes. Our solutions are available to more than 10 industries and 8 time zones. They are completely customizable and easy to set up. Increase online conversion rates, which in turn increases revenue streams. Improves customer experience online by bridging the gap between businesses and consumers. High-skilled operators and BI-driven software allow you to better understand the needs of your customers.

Smartsupp chat allows you to have a personal conversation and make your customers happy. This chat solution is used by 283,000 websites and webshops across Europe. You can view detailed visitor information in our powerful web dashboard. Chat with customers anywhere you are using our mobile apps for Android and iOS. Use automatic messages to engage customers. Get detailed statistics to measure your customer service quality. Visitor recording gives you a better understanding about customer behavior. Your customers are currently browsing your website. Register for a free account at www.smartsupp.com to start chatting with your customers today. Key features Chat box customizable Customer satisfaction rating Automated messages Mobile apps Shortcuts (canned answers) Detailled statistics Integrations with ecommerce platforms Recording of visitors (session replay).

AI-infused chat technology opens up new opportunities. WhosOn offers the most advanced chat features, including bots, conversational automation and advanced analytics. All of these features can be deployed in a way that suits your business.

Mobile users don't want to leave their app when they need help. We offer quick and easy in-app support that's designed for mobile apps and is always on. Modern app users prefer messaging to phone support and email. We created an in-app chat interface that is easy to use and always available. Our bots can automatically resolve common issues and provide support details to agents, so users don't have to do it again. App-first support for apps-first companies. We created the best mobile, app-first customer support solution in the world. Join us in eliminating bad customer service from the world.

Customer support software consolidates all your communication methods into a single, robust inbox. Enhance teamwork, automate interactions, and provide exceptional customer service all from one location. Resolve all your issues using just one streamlined inbox. Outstanding customer experiences begin with seamless communication. Elevate your productivity by merging all channels, fostering team collaboration, and establishing efficient workflows—all contained within one well-organized inbox. Gone are the days of toggling between screens and logging into various inboxes. Trengo seamlessly combines your preferred communication platforms into one centralized inbox. Whether it's email, WhatsApp, voice calls, or our proprietary live chat feature, all your communication streams are unified in one place. In Trengo, you can effortlessly direct conversations to the appropriate team member or user. By @tagging a colleague, you can add internal notes and collaborate effectively to address challenges. With a simple click, you can transition to your team chat for individual or group discussions, ensuring that our powerful live chat solution is always ready to deliver. This integration not only simplifies communication but also enhances overall team efficiency.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Nextiva provides a comprehensive cloud-based unified communications solution that enhances connectivity for businesses. By offering a variety of communication options, Nextiva equips modern enterprises with the tools they need to thrive. Whether working from a desk or on the go, teams utilizing Nextiva benefit from effortless mobility, enhanced clarity in communication, and a service that can grow alongside their needs. All forms of communication—phone, SMS, video, and email—are consolidated into one platform, along with tools designed to boost customer experience and productivity. This integration helps eliminate the frustration of juggling multiple applications by allowing users to interact with both customers and colleagues from a single interface. It also addresses productivity challenges by ensuring that vital information is accessible when required. Businesses can engage with customers through their preferred channels and maintain a comprehensive view of all conversations and feedback. Discover more about our top customer engagement tools to further enhance your interactions. Gain insights into customer sentiments with every engagement, ensuring a more tailored approach to service delivery.

Pubble is a user-friendly customer support application designed to streamline communication between teams and their clients. With Pubble, you can engage in real-time conversations directly on your website, providing the option for live chats or responding at your convenience. It efficiently notifies customers through push notifications, emails, or SMS to keep them updated. The Pubblebot offers quick responses to frequently asked questions, ensuring efficiency in handling inquiries. Additionally, Pubble's mobile applications allow you to manage customer questions anytime, anywhere, and also facilitate the delegation of tasks to team members. This versatility makes Pubble an essential tool for enhancing customer service.

Lemur Live Chat Integration offers a comprehensive solution for customer communication by consolidating instant messaging and online chat into a single widget. Support agents can be reached directly through calls, eliminating the need for callbacks. With just a few simple clicks, you can integrate this tool with your website and CRM systems, making it adaptable to any website design. The chat settings can be customized to meet specific business needs and preferences, allowing for a tailored experience. Furthermore, customer data can be transferred seamlessly to CRM systems, enhancing efficiency. Lemur Live Chat encourages innovative approaches to client interaction, enabling communication through live chat or various messenger apps. By integrating Lemur Live Chat into your website and CRM quickly, support managers can receive direct calls and access comprehensive client data immediately after the first interaction. This integration includes popular platforms like Viber, Telegram, WhatsApp, Facebook, and VK, ensuring clients can connect with your support service through their preferred medium. As a result, support agents can handle requests effectively within a unified system while also maintaining organized client information storage. Overall, this integration streamlines support operations and enhances client satisfaction.

Whelp is an AI-based cloud service that provides faster and more personalized customer support. BPOs, call centers, outbound and inbound sales teams for airlines, healthcare, education and banking. All channels can be reached from one screen. Provide personalized support. Establish lasting customer relationships. Our chatbot can automate the capture of customer information when you aren't online. Use live chat to connect with valuable leads via your website. Engage in meaningful conversations in real-time with customers to increase loyalty. You can pick up where the customer left off, no need to repeat or recap. Your customers can access outstanding service wherever they are: voice, chat, SMS, email, and WhatsApp all from one screen. No plug-ins or add-ons are required. Your customers will be helped quickly by personalized and prompt support

AnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice.

OneHash Chat serves as a comprehensive customer support solution that allows businesses to integrate the tool into their websites for delivering instant assistance to clients. The platform features a Shared Inbox, which consolidates all communication into a single interface for streamlined management. With the aid of Interactive Chatbots, companies can engage with potential customers seamlessly and efficiently. This versatile tool can connect with various channels, including websites, WhatsApp, Slack, Facebook Messenger, email, APIs, and more. All these features are available at an economical rate of only $27 per month. For any inquiries, please reach out to us through our website's chat support portal. This enables you to interact with customers across multiple platforms without the need to toggle between different applications. Additionally, you can save frequently asked questions as preset replies for quicker engagement in conversations. The shared inbox functionality also facilitates internal communication among team members regarding any discussions or queries. By using OneHash Chat, you can effectively manage customer interactions and internal communications all in one unified space. This ensures that both customer service and teamwork can flourish without unnecessary obstacles.

Experience rapid and efficient assistance with our robust live chat widget, which you can tailor to your preferences by adjusting colors, text, and icons. Utilizing our user-friendly administration console, you can easily manage these customizations. By employing your pre-set templates, you can streamline the process of receiving and responding to customer support emails through platforms like Slack or Microsoft Teams. Take advantage of all available integration features such as interactive buttons, informative modals, and command options to enhance your team's productivity with the best tools at your disposal. Additionally, you can localize the chat experience by translating it into various languages, modify the color scheme, implement automatic invitations, and fine-tune other elements of your live chat widget. Rest assured, we adhere to GDPR regulations, ensuring that your live chat operates seamlessly while maintaining compliance. This allows your team to focus on delivering exceptional customer service without worrying about the technical details.

Frustrated customers tend to abandon your website when faced with excessive wait times or unaddressed inquiries. Providing exceptional customer service can distinguish your brand from rivals and contribute to the expansion of your business. With the continuous evolution of AI technology and rising operational expenses, the era of AI-powered customer service is imminent. Our AI Assistant is designed to autonomously address your customers' questions, relieving you from the burden. Utilizing cutting-edge AI and automation tools boosts efficiency and improves customer interactions, which can facilitate scalable growth for your business. Furthermore, our intelligent recommendation system provides smart tags and titles, complemented by detailed conversation summaries to enhance the overall experience. By adopting these innovative solutions, you can ensure that customer satisfaction remains at the forefront of your operational strategy.

Askly serves as the ultimate solution for delivering exceptional, multilingual, and automated customer support. Its thoughtfully crafted interface facilitates seamless conversations, visitor insights, analytics, team collaboration functionalities, and beyond. This tool ensures you capture every chance to direct more customers towards completing their purchases, all while avoiding the costs associated with pricey retargeting advertisements. Askly consolidates messages from your website, Facebook, and Instagram, allowing you to respond from a single platform on any device. Featuring quick replies and real-time translation, it simplifies and automates your customer service experience with ease. With comprehensive localization and a suite of premium features, Askly is the only chat solution that fosters visitor trust in your site while easing the workload for your team. By default, Askly initiates interactions in your customers' preferred languages and provides real-time translation capabilities. Its innovative design aims to increase transaction completion rates on your site by recognizing exit intent and offering tailored promotions. Additionally, you can delegate conversations, utilize internal messaging, apply tags, and monitor your team's performance. The user-friendly nature of Askly not only enhances customer interactions but also boosts overall satisfaction.

ChatBlazer is a robust chat application designed with a user-friendly interface suitable for end users, moderators, administrators, and hosts alike. Its straightforward and intuitive design allows for seamless member integration with current databases, facilitates sign-on processes, and enables chat functionality across both desktop and mobile platforms. Furthermore, ChatBlazer's proprietary technology ensures that it can meet the diverse and specific chat software needs of all its clients, making it a versatile choice for various use cases. With its adaptability and comprehensive features, ChatBlazer stands out as a leading solution in the chat software market.