Provide Support Description
Provide Support Live Chat is an excellent customer support tool. It allows you to instantly assist customers via live chat. You can see their navigation on your website in real-time, guide them, or offer help proactively.
Provide Support offers the most reliable live chat service on the market. The company was established in 2003 and has been able to prove its credibility.
You can get live chat support from Provide Support:
All features included in any plan
Unlimited chats
Multiple domains support at no extra cost
Customizations possible for chat window and chat buttons
Embedded and popup chat windows
Operators can group together and have unlimited departments
Transfer files
Chat access restrictions flexible
Chat statistics that are powerful
Chat agent apps are included in the price
Uninterrupted product assistance 24/7
Provide Support Alternatives
3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat.
The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.
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Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Social Intents
Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom.
Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense.
No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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Chataroo
Transform almost every aspect of the chat interface with ease. By simply copying and pasting the HTML code, you can integrate it into your website as a Button, Embedded Window, Multi-operator feature, or Footer bar. This straightforward process allows you to deploy our applications live on your site effortlessly! It's convenient, straightforward, and highly effective. You can add as many operators as your business requires, ensuring scalability that aligns with your company's growth. Special discounts are available for customers utilizing multiple products. Implementing features like Live Tracking, Support Tickets, and Live Chat will provide you with essential insights into both your customers and your business operations. In today's digital landscape, having effective communication tools is a necessity for any business with a website. Our powerful live chat software enables you to engage with website visitors and turn them into loyal customers. Chataroo makes it incredibly simple and cost-effective! Adjust nearly every element of the chat window as needed, and with a quick copy and paste of the HTML code, you can easily set it up to fit your preferences.
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Pricing
Pricing Starts At:
$13/month/user
Pricing Information:
All Provide Support plans come with the same full set of features.
Small Business (1 operator) - $13/month if billed annually or $24 if billed month-to-month.
Corporate (3 operators) - $25.80/month if billed annually or $53 if billed month-to-month.
Enterprise (10 operators) - $59.40/month if billed annually or $108 if billed month-to-month.
Small Business (1 operator) - $13/month if billed annually or $24 if billed month-to-month.
Corporate (3 operators) - $25.80/month if billed annually or $53 if billed month-to-month.
Enterprise (10 operators) - $59.40/month if billed annually or $108 if billed month-to-month.
Free Trial:
Yes
Company Details
Company:
Provide Support
Year Founded:
2003
Headquarters:
United States
Website:
www.providesupport.com
Media
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Product Details
Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Live Rep (24/7)
Online Support
Provide Support Features and Options
Live Chat Software
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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