Best Live Chat Software for Asana

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Pipedrive is a powerful CRM and sales pipeline management platform designed to help businesses track and optimize their sales processes. The platform offers automation tools, AI-powered sales insights, and real-time reporting to help businesses close deals faster and more effectively. With customizable workflows, integrations with a wide range of apps, and an intuitive interface, Pipedrive supports sales teams of all sizes in managing leads, automating repetitive tasks, and monitoring performance for smarter, data-driven decisions.

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

ActiveCampaign is the platform of choice for intelligent marketing automation. ActiveCampaign is trusted by customers in over 170 countries to power their personalized marketing, transactional email, and one-to-1 CRM interactions. ActiveCampaign has the highest customer satisfaction rating in Marketing Automation, E-Commerce Personalization and Landing Page Builders on G2.com. It is also one of a few software solutions that have over 10,000 positive reviews. ActiveCampaign was also named the Top Rated E-Mail Marketing Software by TrustRadius. ActiveCampaignoffers a free trial.

Consolidate a wide range of applications and services into a singular ecosystem tailored for your business operations by utilizing Bitrix24. With an array of tools such as an activity stream, group chat, calendars, workgroups, and various collaboration features, Bitrix24 enables efficient planning and timely execution of projects. It offers both online and on-premise solutions, complete with open source code access, making it highly versatile for teams of any size. The platform includes collaborative task management, time tracking, reminders, reporting tools, templates, task dependencies, and much more to enhance productivity. Recognized as the world’s most popular free CRM by user count, with over 12 million companies, it provides exceptional real-time support features that ensure customer satisfaction and loyalty. Additionally, users can effortlessly design stunning websites, landing pages, and online stores without any coding knowledge, and benefit from free domain names and hosting. For those who prefer more control, the self-hosted version of Bitrix24 is available, allowing businesses to operate directly on their servers. This flexibility makes Bitrix24 a comprehensive solution for modern business needs.

LiveChat is the fastest and most efficient way to assist customers. LiveChat is a top-rated live chat and help desk software for businesses. It transforms teams into customer service superstars through its simple and intuitive applications. LiveChat offers a wide variety of add-on modules to support sales and marketing automation, as well as integrations with third party customer relationship management (CRM).

Transform your dialogue into customer loyalty through Messenger. By utilizing Messenger, you can streamline customer acquisition with a straightforward conversational approach, enabling users to engage where they already spend their time. Establishing a presence on Messenger allows potential customers to explore your offerings and make purchases directly within the chat. Crafting a unique experience on this platform can increase visibility for your business, products, or services to a wider audience. Whether you’re introducing a new item or enhancing brand awareness, engaging conversations foster significant connections with your audience. Incorporating Messenger into your customer service framework empowers clients to interact with your business on their own terms, effectively eliminating the frustration of hold times and multiple website tabs. Furthermore, the ongoing dialogue remains within Messenger, making it a convenient hub for inquiries and follow-up engagement. This approach not only enhances customer satisfaction but also nurtures long-term loyalty by keeping communication seamless and user-friendly.

Front is the all-in-one customer service platform built for collaboration. Our powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours.

Xeno is an innovative messaging platform aimed at enhancing your ability to engage, convert, and retain customers with real-time responses. It fosters better connections between your team and customers, irrespective of language or medium. The essence of Xeno lies in its ability to draw in new prospects, transform those prospects into loyal customers, ensure their satisfaction, and maintain a robust feedback mechanism—all while minimizing hassle and technical difficulties. With Xeno, businesses can streamline their communication efforts seamlessly, ultimately leading to improved customer relationships and business growth.

Customer support software consolidates all your communication methods into a single, robust inbox. Enhance teamwork, automate interactions, and provide exceptional customer service all from one location. Resolve all your issues using just one streamlined inbox. Outstanding customer experiences begin with seamless communication. Elevate your productivity by merging all channels, fostering team collaboration, and establishing efficient workflows—all contained within one well-organized inbox. Gone are the days of toggling between screens and logging into various inboxes. Trengo seamlessly combines your preferred communication platforms into one centralized inbox. Whether it's email, WhatsApp, voice calls, or our proprietary live chat feature, all your communication streams are unified in one place. In Trengo, you can effortlessly direct conversations to the appropriate team member or user. By @tagging a colleague, you can add internal notes and collaborate effectively to address challenges. With a simple click, you can transition to your team chat for individual or group discussions, ensuring that our powerful live chat solution is always ready to deliver. This integration not only simplifies communication but also enhances overall team efficiency.

An innovative approach to online customer service, sales, and support that doesn't require technical expertise is now available. You can create distinctive digital experiences effortlessly while also facilitating payment processing, appointment scheduling, and feedback collection. This system automatically converts leads into customers, providing all the necessary tools for effective management and communication with your clientele. It offers a variety of ready-made templates to enhance your customer engagement strategy. With a user-friendly drag-and-drop builder, you can easily arrange content, questions, and actions to tailor your approach. Additionally, you can gain valuable insights into customer behavior and patterns to refine your services. Designed for versatility, this solution can be published on any website and is compatible with numerous plugins, making it suitable for almost any website format. It fosters meaningful customer interactions through automated conversations that adapt to individual inputs, ensuring personalized experiences. Furthermore, it includes identity verification features that allow you to confirm customers via IDs, selfies, and signatures. Utilizing cognitive solutions, you can make informed decisions based on conditional logic, while robust reporting and analytics tools enable you to monitor performance and understand customer behavior thoroughly. This system also supports API integration for seamless connectivity with other platforms, enhancing its utility even further.

The team chat tool and inbox that allows teams to collaborate on email, SMS, WhatsApp and Twitter. The inbox was redesigned with business-first collaboration in mind. Missive allows teams to focus on their business growth. Everything you need to do the job. The Team Inbox provides a powerful workflow setting to manage your shared accounts and addresses.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Accomplish your tasks efficiently with a dedicated platform for your work applications. ‘nuffsaid empowers you to reclaim valuable time, potentially saving you up to 2 hours daily. The average knowledge worker is currently bogged down by 4.1 hours a day spent on emails alone, and if you utilize Slack, you might receive around 70 messages each day, not to mention the other platforms in use. By integrating your email, messaging, Salesforce, LinkedIn, SMS, and more into a personalized dashboard, ‘nuffsaid streamlines your workflow. The AI assistant intelligently organizes your emails, chats, meetings, and tasks, freeing you from monotonous tasks like data entry. Rather than toggling between your task list, email, and calendar, ‘nuffsaid allows you to effortlessly drag and drop messages and tasks into your calendar and back to your inbox. The era of maintaining a separate task list is over; you can seamlessly transform messages and meetings into actionable tasks, assign them accordingly, and receive automatic notifications for any overdue tasks. If you ever lose track of a conversation, you can swiftly locate messages, attachments, tasks, and appointments across all your platforms with a unified search tool. This remarkable integration not only enhances productivity but also fosters a more organized approach to managing your workday.

Unifonic is an innovative platform driven by artificial intelligence, designed to foster personalized engagement with customers across multiple channels. It supports a variety of communication methods, such as SMS, WhatsApp, Messenger, push notifications, and voice calls, enabling businesses to interact with their clients via their preferred communication avenues. With over 100 native integrations with popular tools like Salesforce, HubSpot, and Shopify, it streamlines workflow automation effectively. Additionally, Unifonic's Flow Studio features ready-made templates for common scenarios, including abandoned cart notifications, one-time passwords, and chatbot integration, making it easier to set up automated processes. This platform not only boosts marketing initiatives but also enhances IT and operational efficiency through low-code development capabilities, while providing round-the-clock AI-driven customer support. Unifonic serves a global market, boasting an impressive 95% coverage, having dispatched over 25 billion messages, and catering to a client base of more than 5,000 businesses, showcasing its extensive impact in the industry. Furthermore, its commitment to innovation ensures that businesses can adapt to the evolving demands of customer engagement.