Business Software for Jira Service Management

Endpoints can be configured for a fully bi-directional synchronization between applications without the need for data migration. This allows users to leverage all interconnected systems while ensuring a uniform and real-time representation of data across various applications. Whether it's hotel, restaurant, spa management software, point of sale systems, educational tools, accounting, or research platforms, we can integrate virtually any system you require. With thousands of pre-existing connectors and the capability to create new ones rapidly using our advanced Assembly Editor ®, we can facilitate thorough integrations more swiftly and at a significantly reduced cost compared to alternative options. System integrators (SIs) can assist in designing the integration architecture, creating automations, training personnel, and even managing the execution of the entire integration project to ensure seamless connectivity. This comprehensive support ensures that your organization can optimize its operations effectively.

Calamari is a web-based and mobile solution for attendance and leave management. The platform is broken into two modules so that businesses only pay what they use. Clock-in/Clock-out uses QR scanning and Bluetooth devices with the mobile app to track work hours. It also sends alerts about late arrivals, unexpected absents, and other abuses. The Leave Management module can create absence calendars for employees, and automate absence allowances based on company policy. It integrates with Slack and GSuite, JIRA and Office365.

ZigiOps is a powerful no-code integration platform that enables secure, real-time data exchange between enterprise systems. It helps IT, DevOps, and Service teams to streamline workflows, reduce manual effort, and minimize human error by automating data transfers across ITSM, DevOps, Monitoring, Cloud, and CRM tools. Using an intuitive UI and ready-made integration templates, teams can quickly configure, modify, and launch integrations in just a few clicks. No coding or API expertise required. ZigiOps ensures instant synchronization of tickets, alerts, comments, attachments, and related records, keeping all teams aligned with accurate, up-to-date information. Designed for enterprise reliability, ZigiOps offers advanced data mapping and filtering to support complex integration scenarios across multiple systems and entity levels. It operates without a database and does not store any transferred data, enhancing security and protecting data even during system outages. By automating some of the most time-consuming operational tasks, ZigiOps helps organizations improve efficiency, reduce costs, and collaborate more effectively.

The cloud software Getscreen.me allows you to connect to your desktop from anywhere via a direct link through your browser. The quick support function allows you to quickly connect to the user's computer in order to help him solve a problem. You can set up permanent access if you need to connect often. This saves time and allows you to call customers or ask questions in the chat window. If you have a large company, you can create teams and work together under the same account. Getscreen.me is completely safe. The service uses the HTTPS protocol which includes AES encryption. We use algorithms to detect and block attempts to match passwords and one-time links. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.

Introducing GoSearch, the cutting-edge enterprise search platform created by the developers of GoLinks. GoSearch seamlessly integrates with over 100 personal and company applications, offering a unified interface powered by generative AI. This innovative platform extracts insights from various sources, delivering a consolidated and insightful search experience. Whether your query is about resetting passwords or navigating the Q4 roadmap, GoSearch operates akin to Google, surfacing relevant resources such as internal documents, individuals, tasks, and chat conversations. Harnessing the power of generative AI, GoSearch provides comprehensive answers by summarizing relevant context and information from both personal and company resources. Uncover additional knowledge by identifying the right people and places within your organization. GoSearch features a built-in conversational assistant, GoAI, transforming your search into an interactive chat that supports follow-ups. It retrieves outputs from your organization's connected apps and taps into external knowledge from ChatGPT. Elevate your communication efficiency and redefine knowledge management with GoSearch.

Scalefusion combines cutting-edge Unified Endpoint Management (UEM) with Zero Trust Access and advanced endpoint security into a single, powerful platform for businesses. It empowers IT teams to efficiently manage a wide array of devices across multiple operating systems, offering features like automated software updates, remote access, and enhanced security protocols. With Scalefusion OneIdP, organizations can enforce strict security policies, ensuring only trusted devices access critical resources. Whether managing mobile devices, desktops, or BYOD (Bring Your Own Device) setups, Scalefusion’s flexible solutions offer seamless control, secure access, and real-time insights, enabling businesses to scale faster while maintaining high security standards.

Help Desk Migration is a unique software which allows companies all over the globe to move their data using a reliable and secure data import tool. Customers can migrate many entities using Migration Wizard without the need for special codes or scripts. Customers can maintain relationships between tickets and other entities with the tool. The tool automates the process of migrating data so users don't have to spend hours manually transferring data. Migration Wizard is easy to use, so ticket field mapping goes smoothly. Migration Wizard is extremely concerned about security. The tool has secure facilities to host data centers to prevent physical attacks. Help Desk Migration also offers their clients the opportunity to try out the migration. Help Desk Migration also offers online support to customers. Help Desk Migration provides support for many help desk systems.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

Rublon allows your workforce to securely connect to your organization's servers, networks, and applications. Multi-factor authentication makes it easy to protect your data and comply with data protection regulations such as GDPR. Rublon can be deployed across your organization, enabling multi-factor authentication (MFA) for all cloud apps, VPNs servers, workstations, on-premise and internal apps.

HelpDesk will help you improve your customer service. It makes it easy to manage customer messages. To simplify your support tasks, organize all your tickets in one simple-to-use system. Friendly customer service will increase brand loyalty. To build stronger relationships with customers, send contextual and personalized messages. HelpDesk's features can help you save time. HelpDesk's built-in tools make it easy to solve tickets and speed up your response time. Collaborate with your colleagues. HelpDesk allows you to communicate with your team from within the app. To gain more insight, analyze feedback. To learn more about your customers' needs, let them rate your responses. Work on desktop, mobile. Web-based HelpDesk app works in a browser. Support your customers from any device. For 14 days, you can try HelpDesk free of charge.

Draw.io, which is often referred to as diagrams.net, serves as a versatile and robust online application for crafting diagrams, flowcharts, and various visual representations. This tool enables users to create an extensive array of diagrams, ranging from basic organizational charts to intricate network designs. It boasts seamless integration with well-known cloud storage platforms like Google Drive, OneDrive, and GitHub, facilitating effortless access and collaborative efforts among users. Prioritizing user privacy and data security, Draw.io offers options for storing diagrams either locally or in the cloud, ensuring that users maintain control over their information. Additionally, its user-friendly interface makes it accessible for individuals with varying levels of design experience.

Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. Gain a real-time, 360° view of all your IT assets and incidents in one place, reducing downtime and improving the efficiency of your support team. Effortlessly manage multi-client environments and streamline collaboration across departments. With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity

Bugsnag provides comprehensive monitoring of application stability, empowering teams to make informed choices about whether to prioritize the development of new features or to address existing bugs. As a robust full-stack stability monitoring solution tailored for mobile applications, it offers advanced diagnostics that enable you to replicate any error effectively. With a user-friendly interface, you can manage all your applications seamlessly from a single dashboard. Bugsnag serves as a crucial metric for assessing app health, facilitating communication between product and engineering teams. Not every bug requires immediate attention, allowing you to concentrate on those that significantly impact your business. Its extensible libraries come with well-considered defaults and a plethora of customization options. Additionally, the team comprises subject matter experts who are genuinely invested in minimizing errors and ensuring the overall health of your applications, making Bugsnag an invaluable asset for developers.

Bamboo excels in providing exceptional support for the "delivery" component of continuous delivery. Its deployment projects streamline the often tedious process of releasing software across various environments, all while granting you the ability to manage permissions tailored to each specific environment, ensuring a smooth and controlled deployment experience. This feature enhances the overall efficiency and reliability of the software delivery process.

Experience the convenience of single sign-on and effortless user identity management. Effortlessly handle users across various directories such as Active Directory, LDAP, OpenLDAP, and Microsoft Azure AD, while overseeing application authentication rights from a unified interface. Simplify your users' experience by allowing them to log in with a single username and password for all necessary applications. Integrate your Atlassian suite, including Jira, Confluence, and Bitbucket, to offer a cohesive single sign-on (SSO) experience. You can map different directory combinations to one application, which is ideal for managing users outside your primary directory, while also controlling authentication permissions from the same dashboard. Begin your journey with connectors for AD, LDAP, Microsoft Azure AD, Novell eDirectory, and more, or even develop a custom connector tailored to your needs. If you find yourself unable to alter group settings in your directory, you can keep users within LDAP and manage their authentication permissions directly in Crowd, providing flexibility and control over user access. This approach ensures a streamlined experience across all user interactions with your applications.

We are a web3 bug bounty platform since 2017. We help to set a clear scope (or you can do it by yourself), agree on a budget for valid bugs (platform subscription is free), and make recommendations based on your company`s needs. We launch your program and reach out to our committed crowd of hackers, attracting top talent to your bounty program with consistent and coordinated attention. Our community of hackers starts searching for vulnerabilities. Vulnerabilities are submitted and managed via our Coordination platform. Reports are reviewed and triaged by the HackenProof team (or by yourself), and then passed on to your security team for fixing. Our bug bounty platform allows you to get continuous information (ongoing security for your app) on the condition of security of your company. Independent security researchers can also report any breaches found in a legal manner.

Digitap is a FinTech and banking API platform powered by AI. The company offers financial institutions a range of solutions including onboarding suites and alternate data for user profiles, risk assessment and fraud detection, account aggregator enabler and a full-fledged PFM Platform. All online businesses that are interested in digital onboarding their customers, verifying their identity, and making smart business decisions can use this solution.

Rocket.Chat is a communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.

It is no longer necessary to search for information about who to contact to report a device problem, a system crash, or request equipment. The Service Desk can be contacted by employees via the self-service portal, Teams or Outlook. You can enjoy the full Service Desk experience from within Microsoft Outlook. You can access your ticket log and browse our knowledge base, or create a new request from a catalog. The requester knows who is handling their request, what status it is at and how long it takes to resolve. They don't have to call the helpdesk in order to inquire about the status of the resolution. Don't waste your time sorting out requests. The system will assign each request to the correct team. The system automatically sorts requests according to their priority. The team has a well-organized work schedule and will not forget anything.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Provide outstanding customer support in various languages via live chat, email, Facebook, and Twitter. Targeting small and medium-sized businesses (SMBs) seeking a comprehensive cloud-based help desk to promptly assist their clientele. Kayako’s help desk software is equipped with robust, ready-to-use features that allow customer service teams to efficiently handle inquiries and interactions originating from any platform. Enhance your customer support capabilities while maintaining a personal touch as your business expands. Included in Kayako’s acclaimed help desk solution is our live chat software, which is just one of the numerous tools designed to facilitate your customer support achievements. With Kayako’s live chat tool, you can deliver a customized and engaging chat experience around the clock. Assist customers in real time across all channels, all managed seamlessly from Kayako’s user-friendly dashboard. Customizing our live chat software for integration into your website, as well as iOS and Android applications, is straightforward and quick, ensuring you can meet your customers' needs effectively. Additionally, this integration allows for a more cohesive and responsive support system, ultimately driving customer satisfaction and loyalty.

Emburse unites some of the most esteemed and effective financial automation tools available globally. Within our range of products, Emburse Abacus embodies a commitment to making work more human-centric while providing expense management and corporate card solutions tailored for smaller enterprises. With its real-time expense reporting capabilities, Abacus simplifies the automation of team reimbursements, corporate card reconciliations, and adherence to your expense policies. The provision of precise, up-to-the-minute information empowers you to make informed choices regarding expense approvals, as well as evaluating company expenditures, budgets, and investment returns. By allowing you to concentrate your efforts on exceptions, Abacus enhances your operational efficiency. It identifies and highlights expenses that may breach policy, are nearing budget limits, contain discrepancies, or could be fraudulent. Furthermore, Abacus generates expense reports using trustworthy data sources, including receipts and card transactions, ensuring that all records are thorough and precise, thereby bolstering financial integrity. This comprehensive approach not only streamlines expense management but also cultivates a more transparent financial environment for your organization.

The interactive Gantt chart allows you to visually assess an individual's availability for new tasks in a straightforward manner. You can monitor the time allocated to various tasks, projects, and client deliveries efficiently. Leverage our AI-driven widgets, or create custom tools tailored to your needs. Embrace the power of Time Intelligence to streamline your processes. Our platform consolidates all communications, decision-making, and documentation into a cost-effective solution, providing you with a reliable single source of truth. Templates for projects and tasks promote consistency and help maintain progress according to schedule. Furthermore, our AI proactively alerts you to potential delays, facilitating timely decision-making. Designed for ease of use and high employee engagement, the system eliminates the need for intricate training, making it accessible for everyone involved. This approach not only increases efficiency but also enhances collaboration among team members.

Test management tool Unlimited storage, testers, and projects. Integration with almost any tool. You save time and can spend more time testing. Test first Our on-demand service is available immediately. We handle all server maintenance, backups, security, and other security so that you can concentrate on testing. Keep your control Our test Labs can be used to organize your test team. Your team could be across the corridor or on a different continent. Keep your pulse on the pulse You can manage your requirements easily and use our comprehensive reports for tracking and improving your testing process. Two-way integration with 31 bug trackers Integration of Automation Tool Test Results Customization, Dashboard, and Reports Localization and Work in Your Language

AnswerDock is an innovative analytics platform powered by AI, designed specifically for enterprise use. It enables business users to obtain answers to their inquiries and facilitates quicker, more informed decision-making without relying on data analysts. Users can gain immediate insights from their data warehouses through live queries, compatible with platforms like Snowflake, Amazon Redshift, Microsoft Synapse, and Google BigQuery. Additionally, it allows for the uploading of Excel files and connections to traditional relational databases such as MySQL and SQL Server, along with third-party APIs like Google Analytics. You can explore AnswerDock using a sample retail dataset without the hassle of registration or login. For those interested in using their own data, signing up for the free version provides access to all features. With AnswerDock, business users can effortlessly generate their own reports and dashboards by simply entering their questions, similar to how one would use a web search engine. For instance, if you need a sales report, just type in "Top 10 Sales People by growth in number of leads this quarter," and AnswerDock will conduct the analysis and present the best visualization in an instant, making the process incredibly straightforward and user-friendly. This platform is revolutionizing the way companies interact with their data, empowering them to make data-driven decisions with ease.