Business Software for Jira Service Management

RiskProfiler can help you identify shadow risks and increase your brand's reputation and cyber risk rating by using the power of AI. RiskProfiler tracks your digital presence on the dark, surface and deep webs. You can eliminate shadow risks before hackers do. The collected reconnaissance information is used for the discovery and fingerprinting of an organization's digital footprint. Assets are then grouped based on fingerprint information. Risk Profiler's proprietary attack simulator runs passive scans and identifies security problems per asset without any complicated deployments, configurations or disruption of business operations. AI Models are used for filtering out false positives and providing actionable insights based upon threats across the surface, dark, and deep web.

Cyble is an AI-native, intelligence-driven cybersecurity platform designed to provide cutting-edge protection against complex and rapidly evolving cyber threats. Its third-generation Agentic AI leverages autonomous agents to orchestrate real-time defense, including incident detection, automated response, and threat takedowns. The platform’s offerings span attack surface management, vulnerability scanning, brand intelligence, dark web monitoring, and third-party risk management. Cyble is trusted by governments, enterprises, and security teams globally, earning a reputation for innovation and reliability. The solution’s predictive capabilities enable organizations to anticipate cyber risks up to six months in advance, allowing proactive risk mitigation. Extensive integrations with SOC and threat intelligence tools help unify security operations. Cyble also provides timely threat intelligence updates, research blogs, and vulnerability landscape reports through its Cyble Research and Intelligence Labs (CRIL). With scalable AI-powered defense, Cyble empowers security teams to automate operations and maintain continuous threat visibility.

Enhance your newsletter subscriber count and boost brand engagement by implementing timely popups. Our NoCode popup editor simplifies the process of tailoring the experience for your audience. Engage with your visitors to uncover their preferences, enabling you to create a more integrated and personalized interaction with your brand. Utilize our micro surveys and popups to collect valuable insights. Present enticing first-order discounts, time-sensitive promotions, and reminders for abandoned carts to optimize sales and increase revenue. Position a subscribe popover in the bottom right corner of the screen that triggers once users scroll to the end of the page, ensuring it remains visible as they continue browsing. Additionally, provide a dedicated panel that helps customers easily navigate relevant guides from your knowledge base while offering straightforward contact options for support. This strategy not only improves user experience but also fosters a stronger relationship between your brand and its audience.

Gaspar AI serves as your smart AI ally for enhancing service desk functions and user experiences. Leveraging Generative AI, it can automatically resolve 40% of recurring employee inquiries on platforms like Slack, Microsoft Teams, and Jira Service Management, eliminating the need for switching between different systems and streamlining repetitive tasks such as employee onboarding. Administrators have complete control over their Gaspar AI setup via a user-friendly portal. The analytics dashboard provided by Gaspar AI delivers extensive insights and real-time tracking of essential KPIs, giving IT leaders a clear perspective on the effectiveness of their support operations. Furthermore, with the proactive insights feature, IT teams can foster better knowledge sharing and management, ultimately leading to the creation of a superior knowledge base. This all-in-one solution not only boosts efficiency but also enhances overall communication within the organization.

Xplenty is a versatile software solution designed for data integration and delivery, catering to both small and medium-sized businesses as well as larger organizations by facilitating the preparation and transfer of data to the cloud for analytical purposes. Its key features encompass data transformations, an intuitive drag-and-drop interface, and seamless integration with more than 100 data stores and SaaS platforms. Developers can effortlessly incorporate Xplenty into their existing data solution architectures. Additionally, the platform provides users with the ability to schedule tasks and track the progress and status of these jobs effectively. With its robust capabilities, Xplenty empowers users to optimize their data workflows and enhance their analytical processes.

Easily design online polls using SurveyMethods, a versatile cloud-based survey platform. This tool enables users to craft online surveys, send email newsletters, conduct polls, and manage registrations for events. With SurveyMethods, you can create surveys aimed at collecting customer insights, conducting market analysis, assessing employee performance, and various other purposes. Additionally, the platform offers a selection of professionally crafted survey templates to help users develop advanced online surveys. Recognized for its excellence, SurveyMethods combines robust features with user-friendly functionality, all at a competitive price point, making it a top choice for survey needs. Its intuitive interface ensures that even those with minimal technical skills can create effective surveys effortlessly.

xMatters serves as a smart communications platform aimed at enhancing critical business workflows, particularly within IT operations, DevOps, and the management of significant incidents. With a trusted base of more than 1000 international organizations, xMatters provides advanced communication solutions that facilitate efficient IT management, ensure business continuity, foster employee involvement, and improve customer interactions. The platform stands out for its exceptional reliability and cutting-edge features, making it an invaluable tool for modern enterprises. Its capabilities are continually evolving to meet the dynamic needs of businesses in a rapidly changing environment.

Experts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use.

DBxtra offers a cloud-driven solution for business intelligence, reporting, and dashboards, enabling companies to develop and share interactive web reports and dashboards effortlessly. Users are not required to possess any SQL, programming, or web technology skills to effectively create, implement, and oversee ad-hoc reports using DBxtra. The platform comprehensively addresses all reporting requirements. Additionally, potential users can experience DBxtra through a complimentary 30-day trial. This allows businesses to explore its features and functionalities without any commitment.

Astera ReportMiner, a data extraction platform, provides users with a complete solution to data integration and ingestion. ReportMiner allows users to extract business data from TXT, PDF, and DOC files. ReportMiner offers business rules-based data quality assurance, data cleansing, transformation, and loading into a variety of databases platforms.

Instabug offers mobile apps bug reporting and in-app feedback. It allows seamless two-way communication between testers and users, as well as detailed environment reports for developers, after integrating the SDK. The integration takes less than 5 minutes and the results are amazing! Instabug is trusted by the top apps around the globe. Instabug is rated highly for its bug reporting and tracking tools. We offer exceptional support 24 hours a day.

Are the standard Plug-N-Play Dashboards not sufficient for your needs? You can either utilize an instant dashboard or create one from the ground up. Slemma's robust editor empowers users to easily construct, filter, and modify charts as needed. The developers at Slemma have curated a collection of Dashboards tailored specifically to your data source integrations. Position yourself for success by designing your own dashboard templates that can be shared internally or with clients. With complete white-label capabilities, Slemma enables users to fully customize the application to reflect their brand, including colors, logos, dashboards, and custom URLs. One of Slemma’s standout features is its Dynamic Filtering, which enhances client reporting by allowing you to maintain a single dashboard or dataset accessible to all your clients. Each client will only view the information relevant to them, ensuring a completely personalized experience tailored to their business needs. This capability allows your users to enjoy a fully branded Slemma dashboard right from your website or application, enhancing their experience and engagement. Ultimately, Slemma's features aim to provide versatile solutions that cater to varying business requirements.

Slashdot users, get ready to revolutionize your team's collaboration and integration efforts with Exalate! This powerful tool offers the ultimate flexibility in synchronizing Jira instances, ServiceNow, Zendesk, Github, Salesforce, Azure DevOps, and more, providing seamless data flow and harmonized processes. Break down the barriers between different platforms and tools, eliminate data silos, and supercharge your team's productivity. With Exalate, your teams can work cohesively, regardless of their preferred work management systems, enabling unparalleled collaboration and efficiency.

Gliffy is a flexible diagramming application hosted in the cloud, empowering users to produce an array of visuals, such as UML diagrams, flowcharts, wireframes, and much more. Featuring a user-friendly drag-and-drop interface, it allows for effortless diagram creation within widely-used platforms like Confluence and Jira, which enhances teamwork and optimizes processes. The tool promotes real-time collaboration, allowing several users to modify and provide feedback on diagrams at the same time, thus encouraging effective cooperation and keeping all team members on the same page. Gliffy comes equipped with an extensive collection of shapes and templates tailored for numerous industries and applications, ranging from software development to business process optimization. Users have the option to export their diagrams in various formats, including PDF, JPEG, PNG, and SVG, which simplifies sharing and integration into other documents or presentations. Notably, Gliffy adheres to SOC 2 Type II compliance standards, ensuring data security and privacy. This commitment to compliance adds an extra layer of confidence for teams relying on the platform for their diagramming needs.

ScrumDo serves as a robust platform for managing work and fostering continuous improvement. It simplifies the adoption of contemporary workflow management methodologies—such as Scrum, Kanban, Scrumban, and SAFe—within teams and organizations, ultimately enhancing business results. The most effective work approach is one that meets the requirements of both the organization and its employees. Instead of compelling users to conform to a predetermined workflow dictated by the tool, ScrumDo allows for customization, enabling users to modify the system to better suit their needs. This flexibility empowers delivery teams and various business functions to design and evolve their processes at their discretion, all while maintaining visibility and insight into the overall workflow they contribute to. Furthermore, if integrating ScrumDo with your existing tools can yield new insights or boost your efficiency, our API and various supported integrations facilitate seamless information exchange. This adaptability ensures that every team can refine their processes without compromising the clarity and efficiency of their work environment.

Enhancing customer satisfaction requires actively seeking and responding to their opinions and suggestions. Utilize metrics such as NPS (Net Promoter Score), CSAT, CES, or create your own tailored inquiries. You can conduct a one-off survey, establish ongoing assessments, or gather insights from specific transactions. Effortlessly collect employee feedback on a large scale and create instant reports for your team with just one click. Implement surveys focused on Candidate Experience, Employee Satisfaction, Training Evaluations, Knowledge Assessments, and much more. Optimize the user experience and functionality of your website, application, or product. You can independently launch website surveys without needing IT support and receive prompt feedback on your product inquiries within hours of deployment. Test the viability of your product or service concepts, gain valuable insights into your target demographic, and gather opinions on your ideas. Explore deeper analysis through advanced segmentation techniques. Engage users with voting options, knowledge assessments, psychological tests, forms, and quizzes designed for educational or healthcare contexts. With Startquestion, you will receive comprehensive support throughout every phase of your project, ensuring a thorough approach to gathering insights.

Everything you need for an effective research system. Centralize all your research data, improve collaboration and standardize your research process. Share your insights easily. Keep your classification system organized. It is easy to manage tags, properties, and labels. Data security and privacy compliance. Trusted by public and private companies around the globe. Analyze your data to create useful reports. Connect the dots between insights. You can find anything in seconds. You have hundreds of filters at your disposal. AI powered search that works. Standardize your research process by creating templates that everyone can use. Empower more people to do better research. Deep integrations give you real superpowers, access to customer feedback quickly and eliminate complicated Zapier workflows. No additional charges for uploading files of any size or format. Transform audio and video recordings into timestamped transcripts. Instant visibility of who is sharing insights.

Unito is an easy-to-use, no-code workflow management platform. It integrates all tools where work is happening in your organization and allows work data flow seamlessly between them. Unito is compatible with the most popular work management tools around the world. More integrations are being added every month. You can easily customize field mappings and filtering criteria to control the flow of information. You can sync all your tools with one connection. This will allow you to keep your team from switching apps again. You can see real-time updates from all your tools in one view. This allows you to quickly respond to opportunities and blockers and is a great way to stay in the loop. Drag and drop workflow design allows you to easily scale your teams' workflows, and share progress across the company. It's now easier than ever to create complex cross-functional workflows.

Effortlessly implement digital procedures that enhance operational efficiency through a simple drag-and-drop interface. Develop and launch top-tier mobile procedures in mere seconds, enabling the seamless transformation of your traditional paper checklists into digital formats without any coding required. Conduct inspections on any device, even without an internet connection, ensuring flexibility and accessibility. Optimize your workflows by directing users with intelligent logic and timely alerts, while harnessing AI to extract meaningful insights from your data. Quickly generate professional PDF and Excel inspection reports to deliver fast solutions. Integrate your current systems to facilitate real-time data exchange, allowing for dynamic updates. The intuitive drag-and-drop builder allows anyone to create digital procedures in an instant, fostering an environment where everyone is encouraged to drive positive changes. Our "No-Code" approach, as opposed to "Low-Code," ensures that anyone can easily turn problems into profit opportunities. To thrive in today's rapidly evolving landscape, it is essential to empower every individual, from entry-level employees to top executives, to take initiative and lead transformation efforts. This democratization of technology is key to staying competitive in a fast-paced world.

All data sources, including topology, monitoring, change, and observation tools, are aggregated. BigPanda's Open Box Machine Learning will combine the data into a limited number of actionable insights. This allows incidents to be detected as they occur, before they become outages. Automatically identifying the root cause of problems can speed up incident and outage resolution. BigPanda identifies both root cause changes and infrastructure-related root causes. Rapidly resolve outages and incidents. BigPanda automates the incident response process, including ticketing, notification, tickets, incident triage, and war room creation. Integrating BigPanda and enterprise runbook automation tools will accelerate remediation. Every company's lifeblood is its applications and cloud services. Everyone is affected when there is an outage. BigPanda consolidates AIOps market leadership with $190M in funding and a $1.2B valuation

Black Duck, a segment of the Synopsys Software Integrity Group, stands out as a prominent provider of application security testing (AST) solutions. Their extensive array of offerings encompasses tools for static analysis, software composition analysis (SCA), dynamic analysis, and interactive analysis, which assist organizations in detecting and addressing security vulnerabilities throughout the software development life cycle. By streamlining the identification and management of open-source software, Black Duck guarantees adherence to security and licensing regulations. Their solutions are meticulously crafted to enable organizations to foster trust in their software while effectively managing application security, quality, and compliance risks at a pace that aligns with business demands. With Black Duck, businesses are equipped to innovate with security in mind, delivering software solutions confidently and efficiently. Furthermore, their commitment to continuous improvement ensures that clients remain ahead of emerging security challenges in a rapidly evolving technological landscape.

Engage with your clients and manage their inquiries instantaneously through a live chat feature. Effortlessly combine live chat functionality with support requests and issues within Jira. Communicate directly with your clients via Jira Service Management tickets. By utilizing a chat widget on your customer portal or website, you can interact with customers in real-time and effortlessly convert these discussions into Service Management requests and comments. The messages from customers are recorded as comments in the Service Management requests. Clients can view your public comments as messages in the chat, which fosters a smooth integration between dialogues and issues. Receive live updates on the Service Management request queues that reflect issues generated from chat interactions. Support agents can choose when they appear online, allowing customers to know when you are available for a chat. Additionally, keep track of request queues and your team’s availability through our Jira chat tool, ensuring effective communication and support for your customers. This functionality not only enhances customer experience but also streamlines support operations.

Transform your digital identity approach into a valuable business asset rather than a burden. Cease the unnecessary expenditure of time, resources, and personnel on replatforming outdated and insecure identity solutions. Streamline the complexities of authentication by utilizing decentralized zero trust identity systems from Idramp. Restore order to the disorder of your identity management processes. Speed up service delivery to keep pace with business demands. Avoid costly platform upgrades through quick and modular deployment solutions. Alleviate the challenges of custom integration with fast integration that seamlessly works with your current systems. Customize your customer experience using a modular framework that frees you from vendor lock-in. Incorporate zero trust identity along with automated security policies and adaptive access controls to enhance security. Manage expansive ecosystems with cutting-edge data protection measures in place. Always verify the safety of your applications and personnel by adhering to the principle of never trusting without verification. Embrace this strategy to create a more secure and efficient operational environment.

Our specialized mobile applications for both Android and iOS empower you to conduct inventory assessments and automate asset management tasks while on the move. This seamless access to asset resources enhances employee efficiency, enabling them to easily browse, check out, or check in shared tools, equipment, and assets. With tailored asset attributes, user synchronization, and optimized label printing, the asset database within Jira remains current and functional across various scenarios involving physical assets, Jira users, and related issues. You can enjoy a flexible, customizable Configuration Management Database (CMDB) with superior search functionalities. Manage and oversee assets, tools, and equipment directly within Jira and Jira Service Desk. Effortlessly track key details about your assets, including what they are, who is using them, their location, duration of use, and all pertinent information in between. Everything you need for efficient asset management is consolidated in Jira. By utilizing Jira and Jira Service Desk, you can effectively track, manage, and report on your assets, ensuring that all key stakeholders remain informed. Additionally, you can proactively keep them updated with scheduled custom reports and email alerts, thus enhancing overall communication and operational efficiency.

Sensu is the future-proof platform for multi-cloud monitoring at large scale. Sensu's monitoring event pipeline allows businesses to automate their monitoring workflows, and gain deep insight into multi-cloud environments. Sensu is trusted by companies like Sony, Box.com and Activision to deliver more value to their customers. Sensu was founded in 2017 and provides a comprehensive monitoring solution to enterprises. It gives complete visibility across all systems, every protocol, at all times -- from Kubernetes through bare metal. Open source was created by operators for operators. The company is supported by a vibrant community of contributors.