Best Customer Service Software for Google Maps

Learning management systems are good for training employees but often fail to address the unique needs of training customers & partners, as well as customers' customers & partners. Eurekos is a leading European customer education specialist, offering innovative training software solutions for businesses and non-profit organizations with a need for external training, certification or accreditation. Eurekos offers a complete set of tools to create and deliver training that cover the entire customer journey: before the sale, during onboarding and ongoing. Eurekos has everything for rapid onboarding, advanced certification, eCommerce, unlimited brand portals, complex organization structures and integrated content development all under the highest privacy & security standards (ISO7IEC 27001 & 27701). We are constantly reinvesting back into our software to bring our clients the most current features available on the LMS market.

Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love. With over 100,000 companies spread across 179 countries, sales teams are drawn in by an easy-to-use CRM with a simple yet powerful design that prioritizes ease of use above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling with a CRM software that is both agile and powerful. Some Pipedrive top features: · Visual sales pipeline: See your entire sales process at a glance. Update deals by dragging and dropping them into place. Customize it to match your sales cycle. · Team collaboration: Collaborate on deals and activities with colleagues. Share updates on sales operations and wins. · Reporting and dashboards: Get detailed reporting on sales and key activities. Track progress against goals in your dashboard. · Activity reminders: Schedule reminders for all your sales activities. Stay on top of all your deals. Never miss a follow-up. · Segment leads: Filter, categorize, segment and sort leads to create targeted lists for personalized communications.

SimplyBook.me is a flexible online booking system suitable for a wide range of service industries, including beauty, fitness, consulting, education, and healthcare. It enables clients to book services, purchase gift cards, packages, add-ons, and products. The system can be integrated into any website as a widget or you can get your own ready booking website provided by SimplyBook.me, with additional booking options via Facebook, Instagram, and Google Profile. What makes SimplyBook.me unique is its customizable approach, allowing businesses to select and pay for only the features they need, creating a personalized booking solution tailored to their specific requirements. Following are our 15 most popular custom features: 1. Intake Forms 2. Accept payments (online & onsite w. Tap to pay - Apple Pay/Google Pay) 3. Deposits 4. Facebook/Instagram integration 5. Google My Business integration 6. Coupons & Gift cards 7. Product Sales 8. Membership 9. Classes 10. Packages 11. Tickets 12. Related Resources 13. Video Meetings 14. Instagram photo gallery

Are you looking to increase your sales? Do you want to improve customer relationships? Are you interested in contributing to the fastest-growing open source project on GitHub YetiForce is completely free to use. You can manage 12 business processes within your company with YetiForce's assistance, regardless of its size. YetiForce's open-source code was released under a flexible and generous license. This has created a large and active community for the project. It doesn't matter if your profession is in programming or if you just enjoy software development. Get YetiForce free of cost and discover why more than 250 000 people already use it.

Beste Value Local SEO Discover superior value in local SEO with GMBapi.com – the top choice for optimizing visibility in large, multi-location Google Business Profile accounts. Embraced by SEO/SEA agencies, freelancers managing SMEs, and direct clients, our platform simplifies local brand management. Easily post content, products, services, and (bulk) photos, gaining a comprehensive overview of Local Search priorities. Monitoring performance is a breeze, aided by A/B testing for strategic decisions in maximizing local visibility. Elevate brand reputation with insightful reports, AI-powered review replies, competitive analysis, and deep insights into deleted reviews. Seeking value, Google platform visibility, and expert service? Partner with us for a free two-week trial and unbeatable pricing!

iReview Reputation Management—an innovative solution that sculpts and guides your digital identity. Utilizing advanced sentiment analysis and real-time monitoring, iReview empowers you to enhance and manage your online standing. Each online interaction contributes to your brand's unique story. iReview extensively assesses user-generated content, converting it into actionable insights. By aggregating reviews, comments, and mentions, iReview distills these inputs into a cohesive narrative, giving you full authority over your digital footprint. Leverage iReview's customized approach. Detect potential PR hurdles, capitalize on chances for brand upliftment, and foster genuine connections with your audience through instant notifications. The user-friendly dashboard highlights sentiment trends and uncovers underlying patterns, granting you a competitive advantage. Harness public perception to refine your strategies, create impactful messages, and innovate with precision. Step into a realm where your reputation thrives—empowered by iReview, curated by you.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Rannkly, an AI-driven software, can manage and improve the online reputation and social media platforms for a business from a single dashboard. It allows you to monitor, respond, and generate ratings and reviews for your business in order to build your brand. It automates the response process using time-saving technology. You can also schedule and publish social posts to all platforms with one click. All these features are combined with the all-in-one QR Code which allows both customer and organization to interact with each other using better technological tools. Customer can easily check out the services of the organization. Organization can also collect and organize customer data effectively. Customers can view the menus, offers, and coupons of the company. Organizations can manage their customer database with a single scan of WhatsApp. Accept payments via QR code and connect to your organization to increase public engagement

Founded in 2008 by a trio of customer support experts, TeamSupport has built its ticketing and live chat platform on the belief that customers are the lifeblood of every business. Over the last two decades, we’ve grown alongside our customers, delivering new and innovative solutions that help them streamline their operations, work more efficiently, and most importantly, raise and maintain high levels of customer satisfaction. We’re constantly adding new AI and automation tools to help support agents spend less time managing repetitive tasks and more time building strong customer relationships that will allow their businesses to thrive well into the future.

COZYROC's SSIS+ suite includes 270+ Data integration adapters, ETL components and tasks for developing ETL solutions with MS SQL Server Integration Services.

Localyser is for multi-unit brands to give your business an online reputation solution that makes it simple for franchises and their franchisees to track reviews, message customers, generate feedback and gain insight. All-in-one dashboard. With Localyser we help you be on top of your outlets online reputation from digital listing to review management. An all-in-one online reputation management platform with simple pricing for unlimited use that doesn't penalize you when your business grows.

Google Drive and Google Workspace content can be automatically converted into web pages. In minutes, you can set up a website. From simple websites to advanced solutions for education and business. All of it. Overdrive is compatible with Drive. Simply tell Overdrive what content you want, and it will create the site structure, navigation, and pages with the click of a button.

Apptivo CRM Software helps you attract, engage, retain, and delight more customers. No more juggling among multiple apps. You can manage your customers, finances, and support from your pocket. This will increase your productivity and improve your client relationships. All the following apps are available in one CRM: Invoices and Projects, Work Orders. Orders, Estimates. Help Desk. Expenses reports. An easy online CRM system that stores contacts, reminders and files. You can add more apps to the App Store if your business expands and you require them. You can manage your sales pipeline, keep track of employee activities, close more deals, and monitor employee activity. Track your sales and convert them into invoices quickly to get paid!

MyTime is an all-in-one cloud software built for multi-unit enterprises and franchises. Our centralized platform integrates appointment scheduling, billing, marketing, inventory, custom reporting, and mobile apps. MyTime's user-friendly interface brings simplicity to running your business. Your staff can access an easy-to-use system and can elevate the customer experience. Built-in marketing features help keep your appointment book full, and other capabilities automate many aspects of operations. The MyTime platform is uniquely designed for multi-location businesses with rich reporting, corporate-level controls, and more. Other features include digital forms, inventory management, reputation management, and enterprise custom reporting. MyTime Scheduler is a powerful business management tool that includes online scheduling, client history (CRM), automated marketing, point-of-sale, and much more. MyTime is as customizable as you need it to be and fully-integrated. You can focus on customer experience, instead of technology.

There are many useful reviews about your company online. They can go to waste if your customers don’t know about them. To make your product more trustworthy, gather all the reviews and embed them in your website. It's easy with us! Sign up now to get started. We can collect all of your reviews every day from the internet using advanced tools and magic technologies. We notify you when a review appears in any service, and embed it on your website immediately. We will help you make your offer more attractive for customers. We are proud of your satisfaction! JustReview allows you to collect all Testimonials and Reviews about your brand in one place. You can also include them on your subpages with the JustReview Badge. It's an easy and transparent way to build your social proof that actually works.

Direction Local boosts your local SEO so you can engage with your audience across high value business directories from one simple-to-use dashboard. Our software will improve your local map rankings, making it easier for customers to find your business via a single online search. Are you managing your online presence? Our Local SEO software consolidates all your local listings, so you can manage the online reputation of your business with a click. Are you making it easy to find customers? Direction Local consolidates all information that affects your online presence and ensures that your company details are correct on the internet. Consistency is the best way for customers to trust you. This will increase your local search rankings and create a wealth of leads for your sales team.

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

Trustindex is used by more than 100,000 businesses to easily collect and embed reviews. Customer reviews can help increase SEO, trust, sales, and conversions. Our review summary page allows you to display and manage all of your reviews. It also helps you improve your online reputation. Our widgets are easy to integrate and mobile responsive. You can choose from 36 layouts or 25 pre-designed styles. In just 3 minutes, you can collect 100+ Google reviews and earn the 1. position in Google Maps for your industry. With our 3.000.000 background photos, you can transform your Google reviews into stunning social content. You can create e-mail signatures that include review summary widgets. Then integrate them into your newsletters so that your clients can see more of your best reviews. Each month, our customers see 17 million widgets. Trustindex accounts are used by more than 100,000 customers. Customers reported a 17.7% rise in sales.

Genbook accepts online bookings 24 hours a day, can account for time for clean up, collects vital client data, communicates your policies and minimizes ghosting clients. Genbook also makes checkout contact-free. Genbook connects clients to you on social media, mobile, and search so that you never miss a booking. Pay via your phone or Genbook's point-of-sale, set deposit rules, or secure payment details. Genbook makes it easy to manage client relationships, convert clients, and attract new ones. Genbook's all in one solution makes your business experience shine, from booking to converting reviews. Genbook is easy to use, from last-minute bookings to integrating promotions and offers into your personal calendar, Genbook is seamless. Simply switch on the features that you need and you're ready to go.

Capacity, powered by artificial Intelligence, is the first Work Automation Platform in the world. It automates support for customers and employees. Capacity AI continually learns from your organization and the interactions within your company to automate your helpdesk processes and decisions in real-time. Key Benefits: Reduce costs and increase revenue. A new helpdesk allows you to easily move from tier-0 support to tier-1, reducing the time and money spent answering repetitive queries. Employee engagement can be increased Employees are overwhelmed by emails, phone calls and tickets. Give your team instant access to centralized knowledge so that your support team can concentrate on strategic goals or tasks that require higher-level thinking. Customer satisfaction can be improved Customers have many questions. Customers have many questions. Give them the experience they want with instant answers 24 hours a day.

Let's work together to increase your online visibility and e-reputation in order to attract new customers to the points of sale. Automatically share information about your establishments in major directories, search engines, social media, and review sites. Whether reviews come from TripAdvisor, Google, Facebook or Google, you can centralize all the reviews left about your establishments. You can access regular reports, analyze them, and respond to them all from one interface. Encourage satisfied customers to leave positive reviews on Google Business Profile. Optimize your website using a store locator and customized pages per location. Your point of sale will stand out in the queries related to your activity. You can easily reply to messages sent to Google Business Profile or centrally. Let's increase your online visibility together and improve your e-reputation in order to attract new customers to our points of sale.

To increase bookings and customer reviews, streamline your conversations with customers. To ensure smooth operations, send Google Maps meetings or pick-up points to get more bookings through up-selling or cross-selling, get better reviews, and save time with customer service. Send your guests the link to find the bus, welcome them after boarding, offer suggestions for the day, request reviews, and up-sell the experience. Customers will receive the exact location of your attraction, suggestions on what to do, up-sells and meals, photos of their enjoyment, and more reviews. Directly to their phones, you can give peace of mind to your customers and less questions for yourself. Reduce complaints and prevent late or no-shows. You can increase your bookings by recommending customers to book other products. Engage customers before they arrive. Get them excited by videos and pictures.

Kudobuzz has helped more than 20,000 businesses increase organic traffic and sales through ratings, photo reviews, social proof, and social proof. To build trust and drive sales, sync all verified reviews from social media and display them on your website. You can automatically collect verified reviews by offering your customers a mobile-friendly review experience. Social reviews, visual marketing, SMS marketing and customer loyalty are all ways to grow your brand, organic traffic, and sales. You can instantly increase your sales by using reviews from past buyers. To build trust, drive traffic to your website, and increase sales, sync all verified reviews from your social media accounts. It is a known fact that reviews can boost SEO rankings. Kudobuzz uses Google's secret algorithms to help you know exactly how to use them in your SEO strategy.

Wavetec's cloud-based online appointment booking system and scheduling software is designed to simplify, support and ease the process for both you and your customers. Wavetec's appointment software allows customers to connect from anywhere and book, check in, reschedule, cancel and change appointments easily. This reduces customer wait times and ensures top-quality services for your customers. We work with many clients, including multinational corporations. Our clients include local and international businesses from all over the globe. Wavetec's products are designed to meet the diverse needs of demanding customers.

Find out what customers are saying about your reviews and how it affects sales. Engage with customers online, where they most often go. Find the hidden value in customer feedback data to identify what drives revenue at your locations. Get insight and actionable steps to beat your local and national competitors. Learn from the success stories of the nation's top-performing companies and how you can leverage them. Long wait times for food after ordering is a major problem that can have a negative impact on revenue. Assess the current food delivery system and assess whether servers and kitchen staff are properly trained. Your customer feedback can have a significant impact on your sales. Show all levels of management how they are doing at the local, district, or location level. You can monitor business performance, spot operational issues and employee problems, and reply to reviews for all locations from one platform. You can manage customer feedback and social reviews posted to your website.