Best Customer Feedback Software for Jira

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive. Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.

ProdCamp is a platform for user feedback management that allows businesses to collect and analyze feedback. 1. Collect feedback from multiple channels (Intercom and email forward, public roadmap, embeddable widget, Google Chrome extension, email forward, email agenda, public roadmap, email forward) 2. Based on Salesforce's $ data and votes, analyze and prioritize which building projects to build next. 3. Push to Jira and GitLab 4. Close the feedback loop

Sleekplan is a one-stop solution for user feedback. It organizes user requests, brings feature voting boards, changelogs, roadmaps, and satisfaction surveys to you website. Create a central place to collect, track, and organize external and internal feedback. To make smart product decisions, define user attributes and create custom segments. Be sure to pursue your ideas and suggestions. Get feedback and discuss potential solutions. Facilitate support through interactive thread-based discussions instead of lengthy emails. You can keep the feedback flowing without interrupting your end users. Allow them to quickly and easily share their feedback within your web-based application

Better way to gather customer feedback. All your product feedback can be captured, organized, and announced in one place. Simple and easy solution to capture and manage customer feedback online. A powerful new widget wraps our web platform. You can embed it on your site. Built for teams who want to ship faster and better products. You can manage your entire board from one view. Integrate directly to your platform for seamless user experience. You can create as many widgets on any plan as you wish. Every word can be translated into your language. Frill can be updated with your brand colors. Automated emails keep customers informed. Your product's lifeblood is your customer feedback. Get ideas from customers and let them vote and comment on them. Incorporate the best ideas from your customers into your roadmap. Show your customers how your ideas fit into the bigger picture.

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

All-in-One Software for Digital Channel Feedback Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email). Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team. +Customisable feedback forms +Real-time statistics Integrations with +API +Various CX metrics +Text analytics +Advanced reporting capabilities Mopinion pricing starts at $35 USD/month

A feedback button for your site. You can fix urgent bugs, improve user experience and generate great customer ideas. All this is possible with a simple feedback button that you can add to any website. Screenshot functionality included. Visual feedback tools that work directly on your website simplify your feedback process. You can hear directly from your users without the need for endless email chains or overloaded ticketing systems. You can get screenshots and text from your users to show you what they think. They can quickly reach you from the same page they are currently on. Use customizable feedback forms to get the exact feedback that you need. Customers are often the first to notice bugs and UX issues. Allow them to provide you with visual feedback immediately they spot a problem. To save time, you can automatically include details such as their operating system, browser version, and Javascript errors.

Keep up to date with user feedback and changelogs and close the loop 1:1. Analyze, understand, and even follow up on user issues. Align everyone around the plan of action. An announcements hub will increase feature awareness and adoption. Our AI can identify patterns and analyze them. Always build the right thing. Send 1:1 messages to your users when you ship something they requested. Transform your insights into tasks that your team can complete. You can bring your important announcements right in-app. No code required to personalize your UI. Hosting your past feature updates on a dedicated website will make it easy for users to access them at their convenience. You can increase feature adoption, establish a shipping schedule, build trust and credibility, as well as build trust and credibility. Olvy was built by an experienced team that has security, privacy and compliance as their top priorities. Our system is designed for data security.

No more spreadsheets or messy Slack channels. FeedBear allows you to centralize feedback, ideas, and feature requests, quantify them and plan your roadmap. This will help you improve feature adoption and retention. It's so easy that you can begin collecting customer feedback in minutes. Set it up on your domain using your logo and colors. You can also add custom CSS. We keep things simple, intuitive, fast, and easy. Check out our feedback board. FeedBear allows you to listen to your customers and collect ideas and feature requests. Then, you can prioritize them and keep customers informed. All your feedback, feature requests, ideas, and suggestions can be gathered in one place. One for feature requests and one for bugs. Keep your requests organized. Users can post requests and vote on existing ones. You can also merge duplicate requests seamlessly. Keep customers informed about your progress and keep them engaged. As you work on your product, send out automatic status updates.

Noora provides everything you need to gather, clarify, and prioritize product feedback from users and colleagues. Your users can vote on feature requests and help you determine which issues are most important for your product teams. Engage with users and discuss the problems they are trying to solve with your product. All feedback can be viewed and managed in one place. The admin view allows you to tag, label, merge, and respond to all comments and suggestions from your users. Get rid of messy spreadsheets. Your users will be able to easily understand your product vision and reduce churn. As you set the status of feature request from your users and your teams, your roadmap is automatically created. Choose the columns and statuses that best represent how you will deliver value to your users. We'll notify all users who have requested the feature when it is marked as complete.

Greenlight is easy to use. Simply visit a URL and leave a comment. No more sifting through unactionable, unclear feedback. Greenlight makes it easy to leave comments. Our users simply can't stop writing them. A URL can receive 96 comments on average. Greenlight supports mobile and responsive projects. Greenlight can be used to leave comments on any size device, unlike other apps. These sizes are automatically detected and categorized accordingly. Greenlight tracks each HTML element that your comment is linked to. If the element is changed or lost, Greenlight will automatically take a screenshot of the comment. It works like magic. It's possible to create and design anything on the web with teams. Greenlight helps you eliminate the design gap. This allows you to comment on the product that your end users will use. It makes feedback loops so much simpler.

Track clicks and mouse movements to improve your digital customer service. Track dynamic elements like pop-ups, hidden items, drop down menus, etc., instead of static heatmaps. Our interactive heatmaps will help you to understand the UX complexity of mega-menus and reduce user frustration. Never miss a click, scroll or hover. Identify key elements that grab users' attention. Measure sentiment across pages and target groups. Connect quantitative and qualitative insights. Get real-time feedback and collect and analyze your NPS scores. View session recordings of low feedback scores to see why users are unhappy. You can get insights into every user action. Use dynamic and interactive heatmaps on your website to determine where users are leaving. Increase conversion rates, fix problems, and segment optimise for better growth.

Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization.

Customer feedback can help you optimize your digital channels. To improve customer experience, collect real-time feedback from all your digital channels. Digital customer feedback can help you understand the "why" behind data. Ask your customers the right questions at the right time in their customer journey to help them make informed decisions. Get real-time feedback from your users to improve your website. Eliminate assumptions to get the real insight you need from your website visitors. You can improve your website's conversion rate by knowing what works and what doesn't. Get in-app feedback to help improve your mobile app experience. You can integrate feedback seamlessly into your app to target users at a particular moment in their user journey. Find out what you can do to earn 5-star app store ratings. Get data that goes far beyond click-through and open rates. Learn what users think about the content you send and use their feedback for improvement.

You can capture feedback in seconds, plan future roadmaps and share product updates all within a user-friendly, affordable platform. High-growth teams can use a seamless feedback management process. Your entire team can create a unified feedback collection system that captures all customer insights. Stories in UserVitals contain feedback and insights from various platforms. Get a better understanding of your users, evaluate feature requests, then tailor your solutions accordingly. A road mapping tool helps you organize, visualize, and track the progress of a project in real-time. This will improve alignment and transparency within your team. Filter and group users to analyze cohort numbers. Inform your customers about any product changes based on customer feedback. Your team is making great product improvements. Your customers should be able to see them. Introduce custom widgets and changelogs. Participate in every stage of product improvement.

Each idea has the option for users to leave comments. These comments can be answered directly from the Idea dashboard. The Idea dashboard is the central place to search, filter and track all ideas that are coming into IdeaPlan. Your app allows you to gather feedback, display your roadmap, communicate new product launches, and collect feedback. Your app is always available to users. Our Product Experience Platform is the ultimate tool for product teams to create value and solve problems for customers. We empower teams to create products that customers love by providing tools for customer insights, prioritizing ideas and planning roadmaps.

Syncly's AI feedback analysis instantly categorizes and reveals negative signals hidden in feedback. Centralize your feedback, and take proactive action based on real time insights to elevate your 5-star customer experience. Use automated tagging to confidently categorize even in the face of an overwhelming influx customer feedback. Our AI model allows you to identify real issues that might not be as high as a CSAT. Identify real-time critical issues and explore top revenue influencing issues, as well as sudden peaks and drops. Use our analysis to quickly assess the top 10 negative reactions. Check out the top topics to empower your team and focus on what matters. Instantly visualize customer trends using charts. Detect anomalies and share them instantly to align organizations. Use a full-view dashboard to gain insights and make decisions for a consistent five star experience.

In minutes, you can create an account and begin collecting feedback via feedback boards. Everything works fast and everything is done in seconds. Upload logos, change brand colors, and add emojis to make Hellonext your brand. Everything is designed with you at the center. This is the most exciting part. This is where you share your feedback board with customers to begin gathering feedback. Check out our integrations directory to find prebuilt integrations for popular platforms, plugins, or API. You can create your own feedback boards to serve as your product's suggestion boxes, bug reporting tool, or simply your own feedback board. It's simple enough to use and easy to manage. Visually show your customers what you are doing. Let your business leads know why they should choose you. You can also customize Roadmap to become your sales driving tool.

Communicate directly with your users to build better software. Bugs can be fixed 10x faster than other competitors. Allow users to pinpoint exactly where it occurred. Replay bugs exactly the way they happened. You can see things through the eyes and opinions of your users. Let users know that they are heard. Establish trust and relationships with your customers. Surveys based on user feedback. Targeted surveys provide user insights that can be integrated directly into your app or website. You can integrate in minutes using mobile and web apps. All your tasks can be managed, tracked and assigned in one place. Users can draw the bug and choose where it is. Integrate Gleap to automate your workflow with all your favorite platforms, including Zapier. Your users will know that you appreciate them when they spot something isn't right. Get 40% more productivity with bug reports. No more trading emails with users.

Management of feature requests should not feel like a full time job. Your product team spends hours maintaining feedback in Jira and spreadsheets, only to be disorganized and abandoned. With context from Salesforce and Hubspot, we make it easy for Product teams to collaborate on feature requests across departments. Your inbox is filled with feedback from all directions. We help product teams cut through all the noise. Quantifying customer details and request impact. Top requests by product category or theme. Assure that all submission details are correct. To make sure that teams have all the details they need, create templates. Reducing redundant roadmap questions. Save time responding to emails and Slack messages. Instead, update teams with just a few clicks. You will see the total revenue impact and customer context. You can see top requests in areas that you manage by common themes. Every day, product feedback is received by customer-facing teams.