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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Utilize bulk SMS messaging, automated trigger words, and impactful pulse surveys to enhance employee engagement, dedication, and safety. Enable your remote workforce to flourish by fostering opportunities for increased interaction and feedback. As remote work gains traction, it also presents challenges that can affect productivity, collaboration, and overall job satisfaction. By sending bulk text messages and emails, you can boost employee engagement effectively. Incorporate pulse surveys into your people strategy to pinpoint specific areas for enhancing the employee experience and overall satisfaction. In urgent situations, simply text a designated trigger word to a specific number, and your pre-set message will be dispatched automatically. Effortlessly design and distribute SMS and email campaigns to either individual employees or groups, with the flexibility to send them right away or schedule them for a more convenient time. This approach not only streamlines communication but also fosters a sense of community and connection among remote teams.

Description

Gauge, comprehend, and respond to customer insights effectively. Leverage customer experience software to streamline your surveys related to experience and loyalty. Scrutinize customer opinions and implement changes within your existing IT frameworks. Incorporate customer feedback seamlessly into your daily operations. By automating your surveys, you can gain a comprehensive view of customer experiences and take meaningful actions that add value. We simplify the process of measuring, interpreting, and responding to customer insights. Nps.today transforms lengthy questionnaires into concise, targeted questions delivered at optimal times for respondents. Utilize automated prompts throughout the customer journey with surveys that are informed by data. Integrate your customer satisfaction and loyalty surveys into all communication channels and external outreach. Benefit from insightful dashboards to pinpoint areas for enhancement and elevate customer experiences. Employ categorization or artificial intelligence to uncover avenues for improvement, while also merging additional data sources for deeper insights into customer behavior. This holistic approach ensures you remain attuned to the evolving needs of your clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apsis One
Freshdesk
HubSpot Customer Platform
IntraManager
Jira
Lime CRM
Mailchimp
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Power Apps
Microsoft Power Automate
Microsoft Teams
Pipedrive
Puzzel
Slack
SuperOffice CRM
TOPdesk
Zapier
Zendesk
e-conomic

Integrations

Apsis One
Freshdesk
HubSpot Customer Platform
IntraManager
Jira
Lime CRM
Mailchimp
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Power Apps
Microsoft Power Automate
Microsoft Teams
Pipedrive
Puzzel
Slack
SuperOffice CRM
TOPdesk
Zapier
Zendesk
e-conomic

Pricing Details

$0.99 per month
Free Trial
Free Version

Pricing Details

€137 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

finfo

Founded

2014

Country

United Kingdom

Website

www.finfo.io

Vendor Details

Company Name

nps.today

Country

Denmark

Website

nps.today/

Product Features

NPS

Wireless Expense Management

CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Alternatives

Alternatives

Delighted Reviews

Delighted

Qualtrics
Touchpoint CX Reviews

Touchpoint CX

Touchpoint Group