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Description
The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.
Description
The effectiveness of technology is determined by its ability to serve you and your customers effectively. Our technology platform has been meticulously crafted to enable our clients to navigate their data journeys with confidence. It is designed to foster self-sufficiency in managing data capabilities. Today, emnos is a collaborative effort between us and our clients, resulting in a platform that drives meaningful outcomes. By leveraging customer insights, we enhance the overall customer experience, which in turn cultivates loyalty and stimulates business growth. Our platform, honed over two decades, equips our retail clients with the essential insights needed to boost both loyalty and profitability. The emnos platform enhances your decision-making process through intelligent retail data analytics, ensuring you consistently make informed choices. You have the flexibility to select from our pre-built modules, and we work together to tailor them to fit your specific workflows, definitions, and data sets. Our comprehensive offerings in retail analytics cater to various channels, formats, and local nuances, providing a well-rounded approach to results. By combining innovative technology with practical insights, we set the stage for transformative changes in your business operations.
API Access
Has API
API Access
Has API
Integrations
Google Cloud Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Wayvee
Founded
2023
Country
United States
Website
wayvee.com
Vendor Details
Company Name
emnos
Country
Germany
Website
www.emnos.com/technology/#platform
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management