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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.

Description

The effectiveness of technology is determined by its ability to serve you and your customers effectively. Our technology platform has been meticulously crafted to enable our clients to navigate their data journeys with confidence. It is designed to foster self-sufficiency in managing data capabilities. Today, emnos is a collaborative effort between us and our clients, resulting in a platform that drives meaningful outcomes. By leveraging customer insights, we enhance the overall customer experience, which in turn cultivates loyalty and stimulates business growth. Our platform, honed over two decades, equips our retail clients with the essential insights needed to boost both loyalty and profitability. The emnos platform enhances your decision-making process through intelligent retail data analytics, ensuring you consistently make informed choices. You have the flexibility to select from our pre-built modules, and we work together to tailor them to fit your specific workflows, definitions, and data sets. Our comprehensive offerings in retail analytics cater to various channels, formats, and local nuances, providing a well-rounded approach to results. By combining innovative technology with practical insights, we set the stage for transformative changes in your business operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Cloud Platform

Integrations

Google Cloud Platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Wayvee

Founded

2023

Country

United States

Website

wayvee.com

Vendor Details

Company Name

emnos

Country

Germany

Website

www.emnos.com/technology/#platform

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Product Features

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