Average Ratings 2 Ratings

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Average Ratings 0 Ratings

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Description

Hosted VoIP solution with European focus, but presence in more than 165+ countries. Premium Plus is the basis of all our solutions, so you get the best quality at the lowest price. All numbers can be used to identify you, including your Geographic, National, TollFree, UIFN, Mobile VoIP, Elastic Pool, and many other types of numbers. We also have a SoftPhone, and will soon launch other Roaming products.

Description

With unparalleled quality, cutting-edge features, and exceptional customer support, we go above and beyond to instill confidence in your business communications. While we could delve into a financial analysis highlighting how our offerings deliver superior ROI and minimal TCO, the straightforward fact remains that our pricing is simply the best. Additionally, we pride ourselves on having no hidden charges, reasonable taxes, clear billing statements, and local billing assistance. The saying goes, “if it is not part of the solution, it’s part of the problem,” and we wholeheartedly agree. This belief drives us to ensure that all our service packages are comprehensive and inclusive. Whether you require user-friendly phones or the most sophisticated phone systems, our Cloud 9 platform accommodates all your needs. From setup to daily operation, we prioritize a seamless and outstanding customer journey. With a dedicated on-site implementation team, local technicians, and round-the-clock emergency support based in Florida, switching your phone service provider has never been simpler. Moreover, we are committed to continuously enhancing our service offerings to better meet your needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Zoho CRM Yes 
Arbor Yes 
BaseNet Yes 
Bullhorn Yes 
ConnectWise Automate Yes 
Exact Online Yes 
Freshdesk Yes 
Freshservice Yes 
Inserve Yes 
Lightspeed Retail Yes 
Lightspeed eCommerce Yes 
Lime CRM Yes 
Odoo Yes 
SAP Business One Yes 
ServiceNow Yes 
Simplicate Yes 
SpinOffice CRM Yes 
Virtuagym Yes 
Zendesk Yes 

Integrations

Salesforce Yes 
Zoho CRM Yes 
Arbor No 
BaseNet No 
Bullhorn No 
ConnectWise Automate No 
Exact Online No 
Freshdesk No 
Freshservice No 
Inserve No 
Lightspeed Retail No 
Lightspeed eCommerce No 
Lime CRM No 
Odoo No 
SAP Business One No 
ServiceNow No 
Simplicate No 
SpinOffice CRM No 
Virtuagym No 
Zendesk No 

Pricing Details

$0.25 per user per month
Price depends on the country and type of number and how you configure it. We'll give you the lowest price we can in any case.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Voyced

Founded

2013

Country

United Kingdom

Website

voyced.eu

Vendor Details

Company Name

Xpedeus

Founded

2001

Country

United States

Website

www.xpedeus.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording Yes 
Screen Activity Recording No 
Video Call Recording No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

IVR

Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery No 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 No 

Softphone

Audio / Video Conferencing No 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging No 
Contact Management Yes 
Fax Management Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

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