Cloudli Description
Explore innovative, feature-rich solutions tailored for your business needs. Elevate your operations and provide an exceptional customer experience with Cloudli's advanced mobile-first business communications technology. By adopting our Cloud Business Phone solution, you can enhance your business efficiency, modernize your communication channels — encompassing voice, text, and shared phone lines — all while reducing costs. Boost your connectivity to maintain a competitive edge in your industry. Transform your phone and fax systems digitally with Cloudli, ensuring top-notch continuity, exceptional customer support, and high service quality. Our goal is to empower businesses of any size to communicate effectively — wherever and whenever — without sacrificing security, reliability, or efficiency. For over twenty years, we have pioneered the development of business communication solutions that specifically target common challenges faced by organizations. The results speak for themselves, showcasing the positive impact of our services.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Worst company ever Date: Oct 09 2026
Summary: If you value your time, your business, and your sanity, I strongly recommend looking elsewhere. There are plenty of companies that will take your business seriously and provide the reliable service and support you deserve. Based on my experience, this company does not deliver on either.
Positive: N/A
Negative: Absolutely Terrible Service – Avoid This Company
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This has been, without a doubt, one of the worst experiences I have ever had with a service provider. The customer service is unacceptable, communication is practically nonexistent, and the overall service is incredibly unreliable.
Calls and emails routinely went unanswered, and support tickets were not addressed in a timely manner. When issues were reported, it could take months to get a problem resolved, if it was resolved at all. The phone service itself was unreliable, and we were unable to make long-distance calls properly. Honestly, we would have been better off using our personal cell phones instead of paying for a business phone service that failed to perform even the most basic functions.
To make matters worse, dealing with the company was an extremely frustrating experience due to the rude and unprofessional way we were treated. A business should be able to rely on its phone provider for dependable service and responsive support, but this company failed on every level.
Save yourself the frustration and find another provider. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Poor Support, Only Slightly Better Phone 'Service' Date: Oct 23 2025
Summary: Phone service is spotty at best and support is largely nonexistent. Avoid them at all costs.
Positive: Very little. Frankly it's too bad there isn't anything nice to say. Hmmm...their logo colors are nice!
Negative: Only leaving one star because I can't leave zero. :/ They used to be an ok company, but as soon as any service disruptions occur kiss your ability to reach them goodbye. No one answers the phone. There is no after hours support. Your 'dedicated account rep' will not open your emails and will not acknowledge your existence. Final straw was the 'sure to be seamless' with 'no interruptions' back end platform migration which is has been an unmitigated disaster.
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