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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Votelly is a cloud-driven VoIP phone system designed for sales, customer support, and various teams that engage with customer calls. It offers local, national, and toll-free virtual phone numbers, along with cloud PBX call flows, IVR menus, business-hours routing, ring groups, call queues, a shared inbox for calls, SMS, and voicemail. Teams have access to powerful tools such as predictive and power dialers, call recording, live transcription, AI-generated summaries, call analytics, wallboards, and agent scorecards to efficiently manage both inbound and outbound communication. Seamless integrations with CRM, helpdesk, and chat platforms ensure that call records and related notes are synchronized, while a REST API and signed webhooks facilitate custom connectivity options. Votelly operates in a web browser as well as desktop and mobile applications, boasting number availability across 118 countries; it targets businesses and contact centers in need of a hosted solution rather than a traditional on-premises phone system. This flexibility allows teams to enhance their communication capabilities and improve customer engagement effectively.

Description

iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Zendesk Yes 
Zoho CRM Yes 
Active Directory No 
Calabrio Call Recording No 
FIS Telephone Banking No 
Fiserv No 
Freshdesk No 
IBM Cloud No 
Microsoft Excel No 
Pipedrive Yes 
SAP Cloud Platform No 
Sage CRM No 
ServiceNow No 
Sugar Connect No 
Verint Community No 

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Zendesk Yes 
Zoho CRM Yes 
Active Directory Yes 
Calabrio Call Recording Yes 
FIS Telephone Banking Yes 
Fiserv Yes 
Freshdesk Yes 
IBM Cloud Yes 
Microsoft Excel Yes 
Pipedrive No 
SAP Cloud Platform Yes 
Sage CRM Yes 
ServiceNow Yes 
Sugar Connect Yes 
Verint Community Yes 

Pricing Details

$10/month/user billed annually
The Starter plan is $10 per user per month with annual billing, or $12 per user per month with monthly billing. Higher plans add features such as power dialing, AI call summaries, and expanded integrations. A 14-day free trial is offered.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Votelly

Founded

2026

Country

Hong Kong

Website

www.votelly.com

Vendor Details

Company Name

NovelVox

Founded

2008

Country

United States

Website

www.novelvox.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Product Features

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards No 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets Yes 

Digital Signage

Automatic Player Updates No 
Content Scheduling Yes 
Media Library Yes 
Multi-Screen Support No 
Remote Deployment Yes 
Remote Display Management Yes 
Visual Editor No 

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