iVision Plus Integrations

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

EpicCare can help you improve the health and care of your patients. The screens, workflows, and specialty applications can be customized quickly and are flexible. Clinical practice can be supported by predictive analytics and embedded decision support tools. Common tasks can be simplified to make it easy and fast. Mobile apps allow you to stay connected no matter where you are. You can recruit study participants faster; conduct independent research, and integrate your findings into clinical care. Healthcare providers rate the EMR as the best ambulatory and acute EMR for physician productivity. Pre-built content allows you to focus on your patients with flexible and pre-built content. Specialty steering boards are composed of experts in their respective fields and help to guide development to meet real-world specialties.

Excel recognizes your patterns and organizes your data to save time. Excel allows you to create spreadsheets quickly using templates or your own. You can also use modern formulas for calculations. You can present your data in new charts and graphs with sparklines, formatting, tables and tables. With just one click, you can easily create forecasts that predict trends. You can share your workbook with others, and you always have the most current version. This will help you get more work done. Office 365 allows you to work in Excel files from your mobile device, desktop, or web browser. Excel now allows you to add data directly from a photograph. The Excel app allows you to take a photo of a printed table on your Android/iPhone device and convert it into an editable Excel table. This new image recognition function eliminates the need for you to manually enter hardcopy data.

Dynamics 365, the next generation CRM and ERP application, can accelerate your business growth. Unify your data. Get predictive insights. Achieve amazing results. Make smarter decisions. You can take actions that will drive your business. Build stronger relationships. Increase productivity and performance. A single view of all customers. Find and nurture the right leads. Connected customer experiences. Keep up-to-date with market trends. Deliver positive customer experiences--faster. Optimize your resources and make technicians more efficient. Reduce operational costs. Redefine your traditional global financial management. Automate processes to improve efficiency. Reduce operational costs and financial complexities. Transform from reactive to proactive operations. Automate and simplify manufacturing and supply chain management. Maximize the lifespan of your assets. Unify your digital and physical commerce. Personal engagement is a way to build brand loyalty. Exceed customer expectations.

Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.

IBM Cloud®, capabilities allow for business agility and resilience. Discover the platform that offers 2.5x value. It is designed for industry, security, and the freedom to create and run anywhere. Automation and AI can transform business workflows. A strong technology partner network that provides value for industry needs. Solutions and expertise in the business and industry domains. Automated and auditable processes. Unique capabilities that ensure the highest level of cloud security monitoring. All applications are subject to the same security and controls. Containerized capabilities for DevOps automation, data security and data management. Integration is easy and the application development lifecycle is consistent. Advanced technologies such as IBM Watson®, analytics and IoT.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Sage cloud-based CRM tools and systems can increase customer loyalty and drive revenue. CRM stands for Customer Relations Management. CRM is a method of managing and tracking interactions with prospects, leads, and customers throughout every stage of a company’s sales cycle. CRM tools allow you to focus on your customers while ERP allows you to focus on running your company. CRM software allows businesses to improve customer relationships by automating communication and activities across all departments, including sales, marketing, and customer service. Cloud CRM systems offer a level of automation that allows businesses to run smoothly. Cloud CRM systems allow you and your team to maintain these relationships at all stages of the customer relationship process.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Zoho CRM offers a simple and clean interface layout with a variety unique features that increase lead conversion rates. The CRM has an intuitive dashboard that allows you to run'macros' that will streamline the way a lead is contacted. This will also allow you to track the progress of a sale. Administrators can monitor missed opportunities, best performing agents, and make business-impacting decision using the sales report function.

Digitize your workflows and they will love you for it. Your company will be more productive and your employees more engaged. ServiceNow makes work more enjoyable for employees. ServiceNow transforms old, manual ways to work into modern digital workflows so customers and employees get what they need when they need it. It's fast, simple, and easy. ServiceNow provides digital workflows that deliver great experiences and increase productivity for employees and enterprises. ServiceNow simplifies the complexity of work with a single enterprise cloud platform. The Now Platform: An intelligent, intuitive cloud platform that allows you to work smarter. You can choose from our workflows, or create your own apps. Our product portfolio is built on the Now Platform and delivers the IT, Employee, Customer, and Customer Workflows that matter. We also offer enterprise solutions to help you drive every aspect of your digital transformation. Get the amazing experiences you desire and unlock the productivity that you need. Now, native mobile capabilities are available for every day work across the enterprise.

Active Directory stores information about objects in the network and makes it easy for administrators and users find and use this information. Active Directory uses a structured database store to organize directory information in a hierarchical, logical way. This data store, also known by the directory, contains information about Active Directory object. These objects usually include shared resources like servers, volumes and printers as well as the network user account and computer accounts. See Directory data store for more information on Active Directory. Active Directory security is integrated through logon authentication. This allows for access control to objects within the directory. Administrators can manage their directory and organization through one network logon. Authorized network users have access to all resources on the network. The management of complex networks can be made easier by policy-based administration.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Record every call and turn customer interactions into a treasure trove of highly useful data. You can be sure that all calls are captured and that compliance is easy. Search hundreds of hours of calls quickly to find compliance, settle disputes and reduce risk. Connect your customer's voice to key business goals. All calls, every time. Never miss a call. Don't allow customer interaction data to slip through the cracks. Make sure you have a complete picture of your customers and the operations of your contact center. Keep your fingers crossed for technical issues. Minimize downtime. A safety net is an essential safety net. Monitor call center infrastructure automatically Receive instant alerts about potential problems. Problems can be addressed before you miss a call. Automated organization of call data. Transform mountains of call data into easily categorized information. The powerful metadata tagging capabilities automatically identify call data and organize it.

eGain Knowledge+AI™, the best-rated and analyst-awarded knowledge management system, ensures quality customer service. It infuses customer service agents with knowledge, allowing them to be as productive as your best agents. It gives agents and other users multiple ways to access the common knowledge base to ensure fast, consistent, and precise answers. Intelligent knowledge management systems for customer support are using Artificial Intelligence (AI). This allows them to answer customer questions, guide processes and aid in decision-making. This is a win/win situation for both the customer and agent as well as the business. The customer service knowledge software integrates many knowledge management tools such as content management (CMS), search and artificial intelligence, workflow management, knowledge analysis, and more. The right knowledge management software will give you the tools you need to provide the right answers to your customers at the right time.

Oracle Health Ambulatory EHR was designed with a focus on enhancing productivity across ambulatory practices to support clinical and operational efficiency throughout the continuum. Our products are designed with an ambulatory focus, where operations and workflows can be streamlined by integrating across venues. A digital front door to enhance engagement and empower consumers/individuals to drive their own health outcomes. Improved communications and data flow will enable the clinical team to provide high quality care and facilitate increased clinician happiness and wellness, no matter where care is provided. Integration across systems, venues and even virtual health to drive efficiencies in clinic workflows.

Sugar Connect integrates your most important customer service activities into the email and calendar apps Sales and Services use every single day. You can keep your CRM, email, or calendar tools current without ever having to manually enter data. Sugar Connect allows you to connect your G Suite or Office 365 account with Sugar in order to display relevant data from Sugar while you interact with prospects and customers. It's the easiest way for customers to have truly personal experiences. You can access contextual information about customers directly from your email tool. Switching between apps is no longer a problem. No touch syncs are easy and automatic. You can fine-tune messages and get insights in real-time based on who, what, and when you are emailing. G Suite and Office 365 give you complete visibility into the health of all your accounts, contacts, leads, and opportunities.

Verint Community is a community-led platform for social commerce that creates opportunities through customer collaborations. Verint Community's fully-featured, customizable platform is a great way for businesses to increase sales through online communities. Community's forum features enable social engagement for your company by providing you with the right customer insight to make data-driven business decisions. Active participation in a forum allows for brand trust and encourages organic conversions through real-life experiences and interactions. Verint Community comes equipped with all the functions and features necessary to support a social-commerce environment. For ease-of-use, discussion and Q&A forums can both be fully customized visually. Forums can be a foundation for interaction and a place where your company's reputation can grow through customer support.

Your business processes can be extended in the cloud. You can extend SAP solutions quickly and easily without disrupting your business processes. Rapidly create robust and scalable cloud-native apps. Utilize your existing ABAP knowledge to create new extensions and renovate existing custom applications. Innovation is key to business agility. Cloud-native, low-code and responsive event-driven apps are cloud-native and easy to use. Intelligent business process optimization accelerates results. Optimize business processes by connecting operational workflows to experience data. Get actionable and impactful insights to predict business outcomes and identify new revenue and growth opportunities. Profit from predictive analytics and machine-learning capabilities. Integrate real-time intelligence in your business applications. Personalize the user experience for customers, partners, and employees.

Automated real time access to financial information. Modern banking customers expect to have instant access to financial information in today's digital world. FIS' telephone banking software and solutions allow your financial institution to provide easy access to financial information from any location. Our phone banking is easy to use and features a variety of intuitive menus that allow for customized implementations. This ensures your customers have the best experience possible. FIS is always aware of the changing world and how it affects businesses. We help our clients grow, expand, and achieve more. FIS is the engine of global commerce and financial transactions. We are passionate about helping communities and businesses thrive by improving the way the world banks, pays and invests. We serve more than 20,000 clients, and more than 1 million merchant locations.

Oracle Cloud Infrastructure supports traditional workloads while delivering modern cloud development tools. It's designed to protect against modern threats so that you can invent more. To lower your TCO, combine low cost and high performance. Oracle Cloud is a Generation 2 enterprise-class cloud that delivers powerful compute, networking, and includes a wide range of infrastructure and platform cloud services. Oracle Cloud was built from the ground up to support legacy workloads and deliver modern cloud development tools. This allows enterprises to bring their past forward while building their future. Our Generation 2 Cloud is the only one that can run Oracle Autonomous Database, which is the first and only industry-leading self-driving database. Oracle Cloud offers a complete cloud computing portfolio that includes application development, business analytics, data management, integration, security, and blockchain.

Siebel CRM is used by the world's most successful organizations to achieve their digital transformation goals. Siebel CRM is an integral part of Oracle's CX product portfolio, which includes a rich product roadmap. Siebel Sales is a tool that allows your organization to share information between teams. It's designed to increase pipeline visibility, sales effectiveness and bottom-line results. Oracle's Siebel Sales integrates with the entire Siebel product line, allowing flexible, phased deployments that can be adapted to changing and growing companies. Oracle's Siebel Campaign Management, and Dialogue Manager, streamline the planning, execution, budgeting, and budgeting for personalized, permission-based campaign. They offer integrated workflow and collaboration capabilities to approve and execute campaigns, financial modeling to optimize marketing dollars allocation, and a marketing command centre to track campaigns throughout the enterprise.

Businesses and consumers are changing the way they interact with their financial institutions. They also want to be able to access the services they need. This makes it less important for an institution to have a physical presence and more crucial that it can connect with consumers and businesses on their terms. Fiserv assists businesses to find innovative solutions to manage costs, grow revenue, mitigate risk, and reduce risks associated with the payment process while also attracting and growing customers. Financial institutions have to reconsider how digital channels and real time payments can be used to provide the services consumers expect. Fiserv solutions can help you maximize the potential of electronic payments processing, regardless of whether your customers pay people or businesses in person or online.

BMC AMI Cost Management offers data-driven reporting, budget forecasting and impact modeling. This allows you to identify cost optimization areas by translating technical costs data into useful business metrics. Transparent cost reporting using intuitive, interactive dashboards that track history, efficiency improvements, as well as analyze total cost data. Identify the workloads that are driving mainframe software cost so you can adjust cost optimization strategies to meet business demand. Predictive analytics that analyzes the impact of IBM software licensing optimization activities to plan and manage your budget. Proactive reporting on actual vs. planned costs, variances and forecasts of budget risk. Tailored Fit Pricing (TFP), reporting support that gives you visibility into your monthly TFP cost drivers, allowing you to manage your TFP costs.

It's easier than ever to exceed customers' expectations by empowering your front-line agents. This will allow them to be their best and drive service excellence from anywhere. Deliver extraordinary customer experiences with NICE Enlighten AI's Real-Time Interaction Guidance. NICE Enlighten AI uses purpose-built behavior models that allow contact center agents to self-correct when it matters most. Businesses are achieving customer satisfaction in every interaction for the first time. NICE Enlighten AI's predictive behavioral models are the first-of their kind. They are based on 20+ years of industry research and billions of interactions. Real-Time Interaction Guidance instantly scores and accurately scores the specific behaviors that have been shown to increase customer satisfaction. Agents can deliver excellence in every interaction with easy-to-understand recommendations.