Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
Vonage Business serves as a prominent cloud communication solution tailored for enterprises across diverse sectors and sizes. It addresses the comprehensive communication requirements of companies aiming for success by delivering over 40 essential features, along with capabilities for mobility, conferencing, and seamless integration with leading cloud applications. With a user base exceeding 500,000 businesses, Vonage provides a range of flexible plans and packages to accommodate varying organizational needs. This adaptability makes it a favored choice among companies seeking to enhance their communication strategies effectively.
Description
With Vonage Voicemail Plus, you have the flexibility to access your messages from virtually anywhere. You can listen to your voicemails using any phone or through your Vonage online account. Additionally, this service can send your voicemails directly to your email in a user-friendly audio format. Moreover, Vonage Visual Voicemail® provides a streamlined way to receive transcribed voicemails in English or Spanish, lasting up to one minute, delivered via email or text message (standard message and data rates may apply). Your voicemails are securely stored on Vonage servers, allowing you to retrieve them from any internet-enabled device or phone. You also have the option to forward your voicemails to an email account, enabling you to save them on your personal device. Furthermore, the transcription feature can be configured to send updates to your email or as text messages, depending on your selected plan, which may incur additional text and message fees. This way, you can stay connected and informed, regardless of your location.
API Access
Has API
No
API Access
Has API
No
Integrations
5X
Yes
Agency Matrix
Yes
Bloom AI
Yes
Botbiz
Yes
Cyclr
Yes
Daisee
Yes
Detrack
Yes
Google Chrome
Yes
Jinoby
Yes
Mozilla Firefox
Yes
Integrations
5X
No
Agency Matrix
No
Bloom AI
No
Botbiz
No
Cyclr
No
Daisee
No
Detrack
No
Google Chrome
No
Jinoby
No
Mozilla Firefox
No
Pricing Details
$19.99/month/user
Free Trial
No
Free Version
No
Pricing Details
$9.99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Vonage
Founded
2001
Country
United States
Website
www.vonage.com
Vendor Details
Company Name
Vonage for Home
Country
United States
Website
www.vonageforhome.com/features/vonage-voicemail-plus/
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
SIP Trunk
Automatic Fail-over Routing
Yes
Call Data Records
Yes
Caller ID
Yes
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes