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Description
UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive.
Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.
Description
Management system based on reasoning, prioritization, and delegation.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Marketo Engage
Yes
Causal
Yes
Constant Contact Lead Gen & CRM
Yes
CorralData
Yes
Fivetran
Yes
HubSpot CRM
Yes
Jira
Yes
Jira Work Management
Yes
Meltano
Yes
Pendo
Yes
Integrations
Adobe Marketo Engage
No
Causal
No
Constant Contact Lead Gen & CRM
No
CorralData
No
Fivetran
No
HubSpot CRM
No
Jira
No
Jira Work Management
No
Meltano
No
Pendo
No
Pricing Details
Subscription Model
Free Trial
Yes
Free Version
No
Pricing Details
Free
Free for basic usage. Custom budget for anything higher. You pay less than your budget, typically, as it's limited based on usage.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
UserVoice
Founded
2008
Country
United States
Website
www.uservoice.com
Vendor Details
Company Name
prio
Founded
2009
Country
United Kingdom
Website
prio.site
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Idea Management
Activity Dashboard
No
Brainstorming
No
Collaboration
No
Creator Tracking
No
Idea Ranking
No
Project Tracking
No
Status Tracking
No
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
Yes
Milestone Tracking
No
Prioritization
Yes
Product Roadmapping
Yes
Release Management
No
Requirements Management
No
Resource Management
No
Workflow Management
No
Product Features
Board Management
Agenda Time Management
No
Approval Process Management
No
Board Assessment
No
Calendar Management
No
Collaboration
No
D&O Questionnaires
No
Document Management
No
Electronic Signature
No
For Nonprofits
No
Member Directory
No
Minutes Management
No
Polls / Voting
Yes
Role-Based Permissions
Yes
Roles and Terms
No
Single Sign On
No
Skills Tracking
No
Decision Support
Application Development
No
Budgeting & Forecasting
No
Data Analysis
No
Decision Tree Analysis
No
Monte Carlo Simulation
No
Performance Metrics
No
Rules-Based Workflow
No
Sensitivity Analysis
No
Thematic Mapping
No
Version Control
No
Idea Management
Activity Dashboard
No
Brainstorming
Yes
Collaboration
No
Creator Tracking
No
Idea Ranking
Yes
Project Tracking
No
Status Tracking
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
No
Product Management
Collaboration
No
Feedback Collection
No
Idea Management
Yes
Milestone Tracking
No
Prioritization
Yes
Product Roadmapping
No
Release Management
No
Requirements Management
No
Resource Management
No
Workflow Management
No
Task Management
Collaboration
No
Create Subtasks
Yes
Gamification
No
Gantt Charts
No
Mobile Access
Yes
Percent-Complete Tracking
No
Progress Tracking
No
Recurring Tasks
No
Reporting/Analytics
No
Spreadsheet View
No
Task Board View
No
Task Planning
No
Task Scheduling
No
Task Tracking
No
Time Tracking
No
To-Do List View
Yes
