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support

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Average Ratings 36 Ratings

Total
ease
features
design
support
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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zendesk
Freshchat
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
LiveChat
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
ServiceNow
Slack
Spiceworks Network Monitor
SupportYourApp
Truto
WhosOn
Zoho CRM
Zoho Desk
Zoho SalesIQ

Integrations

Zendesk
Freshchat
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
LiveChat
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
ServiceNow
Slack
Spiceworks Network Monitor
SupportYourApp
Truto
WhosOn
Zoho CRM
Zoho Desk
Zoho SalesIQ

Pricing Details

$18 per user per month
Free Trial
Free Version

Pricing Details

$10.00/month/user
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Upscope

Founded

2016

Country

United Kingdom

Website

upscope.io

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/assist/

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Alternatives

Alternatives

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Freshdesk

Freshworks