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Description

United World Telecom (UWT) is a global business voice provider helping organizations simplify international calling and communications infrastructure. Established in 1996, UWT delivers international phone numbers, cloud telephony, and enterprise voice connectivity across 160+ countries. Businesses can provision local, national, and toll-free phone numbers across 160+ countries to establish a local presence in international markets. In supported countries, Local 2-Way Voice enables businesses to make and receive calls using the same local phone number, with local caller ID for outbound calls. UWT supports multiple deployment models. Organizations can manage calling through its cloud phone system and business softphone or connect international voice services to existing PBX, unified communications, and contact center platforms using SIP trunking and Bring Your Own Carrier (BYOC) solutions. The platform includes advanced call routing, IVR, call recording, real-time reporting, AI-powered call insights, CRM integrations, and an online control panel for managing global voice services. With 24/7 live technical support, dedicated account management, and flexible configurations, United World Telecom helps businesses expand internationally without replacing the communications systems they already use.

Description

Hosted VoIP solution with European focus, but presence in more than 165+ countries. Premium Plus is the basis of all our solutions, so you get the best quality at the lowest price. All numbers can be used to identify you, including your Geographic, National, TollFree, UIFN, Mobile VoIP, Elastic Pool, and many other types of numbers. We also have a SoftPhone, and will soon launch other Roaming products.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Zendesk Yes 
Zoho CRM Yes 
Baka Glass No 
Bigin by Zoho CRM No 
Bromcom No 
Creatio No 
DATEV No 
Exact Globe+ No 
Mews No 
Outsmart No 
ROBIN No 
SAP Business One No 
Simplicate No 
SuperOffice CRM No 
TIQ Time No 
WooCommerce No 
Zoho Desk No 
efficy No 

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Zendesk Yes 
Zoho CRM Yes 
Baka Glass Yes 
Bigin by Zoho CRM Yes 
Bromcom Yes 
Creatio Yes 
DATEV Yes 
Exact Globe+ Yes 
Mews Yes 
Outsmart Yes 
ROBIN Yes 
SAP Business One Yes 
Simplicate Yes 
SuperOffice CRM Yes 
TIQ Time Yes 
WooCommerce Yes 
Zoho Desk Yes 
efficy Yes 

Pricing Details

$7.95 per month
Plans start at $7.95/month, with pricing varying by country, phone number type, usage, and service configuration. Additional options include outbound calling, business softphones, SIP connectivity, and advanced features. Custom pricing is available for enterprise requirements and higher-volume deployments.
Free Trial Yes 
Free Version No 

Pricing Details

$0.25 per user per month
Price depends on the country and type of number and how you configure it. We'll give you the lowest price we can in any case.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

United World Telecom

Founded

1996

Country

United States

Website

www.unitedworldtelecom.com

Vendor Details

Company Name

Voyced

Founded

2013

Country

United Kingdom

Website

voyced.eu

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording Yes 
Screen Activity Recording No 
Video Call Recording No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

IVR

Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery No 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 No 

Softphone

Audio / Video Conferencing No 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging No 
Contact Management Yes 
Fax Management Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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