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ease
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design
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.

Description

DoDocs.ai is an advanced platform powered by artificial intelligence that simplifies the creation, handling, and organization of legal and business-related documents. It features a range of customizable tools like document generation, data extraction capabilities, and smart chatbots designed to enhance operational efficiency. One of its standout features is the Invoice MatchPoint API, which streamlines the management of inventory and databases by automatically processing invoices, receipts, and quotations, and is compatible with popular systems such as QuickBooks, Xero, Wave, and R-Keeper. The platform's chatbot can be utilized both internally and externally, providing assistance to both customers and employees with ease. Users have the flexibility to choose from various microservices available for their chatbot version, including OCR, mailbox API, WhatsApp API, document drafting capabilities, data indexing, document creation, and integration with Google Docs. By automating repetitive tasks related to data and document handling, DoDocs.ai aims to save users valuable time and reduce operational costs. Furthermore, it also enhances client interactions, facilitating search processes and improving overall communication efficiency. Ultimately, DoDocs.ai is dedicated to transforming the way documents are managed and processed in legal and business settings.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp
Dialogflow
Docker
Drupal
Facebook Messenger
GitHub
Google Docs
Google Tag Manager
Joomla!
Kubernetes
Mailchimp
Microsoft Dynamics 365
QuickBooks Online
SAP Store
Salesforce Sales Cloud
Wave
WordPress
Xero
Zapier

Integrations

WhatsApp
Dialogflow
Docker
Drupal
Facebook Messenger
GitHub
Google Docs
Google Tag Manager
Joomla!
Kubernetes
Mailchimp
Microsoft Dynamics 365
QuickBooks Online
SAP Store
Salesforce Sales Cloud
Wave
WordPress
Xero
Zapier

Pricing Details

€25/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tiledesk

Founded

2020

Country

Italy

Website

tiledesk.com

Vendor Details

Company Name

.dodocs Chatbot

Founded

2023

Country

United States

Website

dodocs.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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