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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Quickly start texting using your current business phone numbers with our text messaging application that supports bringing your own carrier. For a single low monthly fee, you can access your account across various devices, allowing you to manage business and personal contacts separately while keeping them synchronized. Enjoy the ability to send and receive MMS messages, enhancing your communication with rich media. You can also schedule individual messages or simultaneously reach out to multiple recipients with ease. Your account provides the flexibility of logging in on multiple devices and accessing your messages from any computer using popular browsers like Chrome, Firefox, or Edge. Multiple users can utilize the same number, enabling your team to respond to any incoming message seamlessly. This way, your customers can connect with you just as effortlessly as they would with friends and family via text. There's no need for them to download a different messaging application; they can simply reach out to your business number to initiate contact. This convenient setup not only streamlines communication but also enhances customer engagement.

Description

Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Help Scout
Pipedrive
Salesforce
Sapling AI Writing Assistant
Shopify
Slack
Talkdesk
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
Wufoo
Zapier
Zendesk

Integrations

Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Help Scout
Pipedrive
Salesforce
Sapling AI Writing Assistant
Shopify
Slack
Talkdesk
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
Wufoo
Zapier
Zendesk

Pricing Details

$19.99/month
Free Trial
Free Version

Pricing Details

$59.97 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Textable

Country

United States

Website

www.textable.co

Vendor Details

Company Name

Textline

Founded

2016

Country

United States

Website

textline.com

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

NPS

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alternatives

Alternatives

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