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Description
Synkato serves as the all-in-one unified communications (UCaaS) platform tailored for contemporary enterprises. It enables seamless collaboration by merging various communication methods and tools into a single interface. With Synkato, businesses gain access to a cloud-based phone system equipped with a versatile softphone, allowing teams to communicate via calls and chats from virtually anywhere. This solution not only boosts productivity but also fosters better interactions between team members and clients. The integrated Chat+ feature enhances user engagement by facilitating conversations in public groups, among teams, and through private messages. Additionally, it allows businesses to establish workflows for customer interactions via text messaging. Synkato streamlines operations by offering video calling capabilities, enabling users to effortlessly schedule meetings or initiate spontaneous video chats with just a few clicks, accommodating unlimited participants. Furthermore, the platform emphasizes customer satisfaction by providing a range of advanced contact center functionalities designed to elevate the overall experience for clients. By bringing together all these features, Synkato ensures that businesses can operate more efficiently while prioritizing their customers' needs.
Description
Video Gateways allow for advanced Real-time Communication on existing Contact Centers. Multi-channel coverage for Web Browsers and Mobile Devices.
API Access
Has API
API Access
Has API
Integrations
3CX
Altitude
Asterisk
Avaya Experience Platform
CompletePBX 5 IP PBX
Enghouse Interactive Contact Center
Genesys Cloud CX
Inconcert
Kerauno
Microsoft 365
Integrations
3CX
Altitude
Asterisk
Avaya Experience Platform
CompletePBX 5 IP PBX
Enghouse Interactive Contact Center
Genesys Cloud CX
Inconcert
Kerauno
Microsoft 365
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$69/month/port
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
axiatp
Country
United States
Website
www.axiatp.com/synkato/
Vendor Details
Company Name
Interactive Powers
Founded
2015
Country
United States
Website
www.ivrpowers.com/videortc/
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
