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features
design
support

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Write a Review

Description

Synkato serves as the all-in-one unified communications (UCaaS) platform tailored for contemporary enterprises. It enables seamless collaboration by merging various communication methods and tools into a single interface. With Synkato, businesses gain access to a cloud-based phone system equipped with a versatile softphone, allowing teams to communicate via calls and chats from virtually anywhere. This solution not only boosts productivity but also fosters better interactions between team members and clients. The integrated Chat+ feature enhances user engagement by facilitating conversations in public groups, among teams, and through private messages. Additionally, it allows businesses to establish workflows for customer interactions via text messaging. Synkato streamlines operations by offering video calling capabilities, enabling users to effortlessly schedule meetings or initiate spontaneous video chats with just a few clicks, accommodating unlimited participants. Furthermore, the platform emphasizes customer satisfaction by providing a range of advanced contact center functionalities designed to elevate the overall experience for clients. By bringing together all these features, Synkato ensures that businesses can operate more efficiently while prioritizing their customers' needs.

Description

Video Gateways allow for advanced Real-time Communication on existing Contact Centers. Multi-channel coverage for Web Browsers and Mobile Devices.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

3CX No 
Altitude No 
Asterisk No 
Avaya Experience Platform No 
CompletePBX 5 IP PBX No 
Enghouse Interactive Contact Center No 
Genesys Cloud CX No 
Inconcert No 
Kerauno Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Vocalcom No 
XCALLY No 
Zoom Yes 

Integrations

3CX Yes 
Altitude Yes 
Asterisk Yes 
Avaya Experience Platform Yes 
CompletePBX 5 IP PBX Yes 
Enghouse Interactive Contact Center Yes 
Genesys Cloud CX Yes 
Inconcert Yes 
Kerauno No 
Microsoft 365 No 
Microsoft Azure No 
Vocalcom Yes 
XCALLY Yes 
Zoom No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$69/month/port
Plans: Basic, Pro, Plus
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

axiatp

Country

United States

Website

www.axiatp.com/synkato/

Vendor Details

Company Name

Interactive Powers

Founded

2015

Country

United States

Website

www.ivrpowers.com/videortc/

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Alternatives

Alternatives

ReFrame Engage Reviews

ReFrame Engage

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Windstream Enterprise UCaaS

Windstream Enterprise