Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Synkato serves as the all-in-one unified communications (UCaaS) platform tailored for contemporary enterprises. It enables seamless collaboration by merging various communication methods and tools into a single interface. With Synkato, businesses gain access to a cloud-based phone system equipped with a versatile softphone, allowing teams to communicate via calls and chats from virtually anywhere. This solution not only boosts productivity but also fosters better interactions between team members and clients. The integrated Chat+ feature enhances user engagement by facilitating conversations in public groups, among teams, and through private messages. Additionally, it allows businesses to establish workflows for customer interactions via text messaging. Synkato streamlines operations by offering video calling capabilities, enabling users to effortlessly schedule meetings or initiate spontaneous video chats with just a few clicks, accommodating unlimited participants. Furthermore, the platform emphasizes customer satisfaction by providing a range of advanced contact center functionalities designed to elevate the overall experience for clients. By bringing together all these features, Synkato ensures that businesses can operate more efficiently while prioritizing their customers' needs.
Description
Video Gateways allow for advanced Real-time Communication on existing Contact Centers. Multi-channel coverage for Web Browsers and Mobile Devices.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
3CX
No
Altitude
No
Asterisk
No
Avaya Experience Platform
No
CompletePBX 5 IP PBX
No
Enghouse Interactive Contact Center
No
Genesys Cloud CX
No
Inconcert
No
Kerauno
Yes
Microsoft 365
Yes
Integrations
3CX
Yes
Altitude
Yes
Asterisk
Yes
Avaya Experience Platform
Yes
CompletePBX 5 IP PBX
Yes
Enghouse Interactive Contact Center
Yes
Genesys Cloud CX
Yes
Inconcert
Yes
Kerauno
No
Microsoft 365
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$69/month/port
Plans: Basic, Pro, Plus
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
axiatp
Country
United States
Website
www.axiatp.com/synkato/
Vendor Details
Company Name
Interactive Powers
Founded
2015
Country
United States
Website
www.ivrpowers.com/videortc/
Product Features
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes