Average Ratings 1 Rating
Average Ratings 8 Ratings
Description
Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks.
Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working.
Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.
Description
Zoom Chat is an AI-powered team messaging platform designed to help organizations manage workplace communication, project collaboration, and business workflows. The software combines one-on-one messaging, group discussions, persistent channels, file sharing, and shared project spaces within Zoom Workplace. Its AI capabilities automatically summarize lengthy conversations, identify action items, suggest message responses, and summarize documents shared in chat. Users can create AI agents that retrieve organizational information, interact with connected applications, and complete multistep tasks through conversational instructions. Workflow automation tools support recurring activities such as sending notifications, processing requests, summarizing discussions, and coordinating tasks across business applications. Continuous meeting chat preserves conversations and shared resources before, during, and after Zoom Meetings, allowing participants to maintain a consistent communication history. Shared Spaces organizes multiple channels around projects, departments, or initiatives while providing centralized access to relevant team discussions. Zoom Chat integrates with Google Drive, Microsoft 365, Jira, Asana, Workday, and other enterprise applications for document collaboration and workflow notifications. Additional features include global search, message translation, customizable sidebars, presence indicators, external guest collaboration, and configurable notification settings.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Confluence
Yes
Jira
Yes
PagerDuty
Yes
ServiceNow
Yes
Smarsh
Yes
Theta Lake
Yes
Zoom
Yes
Arctera Insight Archiving
Yes
Asana
No
Chargebee
No
Integrations
Confluence
Yes
Jira
Yes
PagerDuty
Yes
ServiceNow
Yes
Smarsh
Yes
Theta Lake
Yes
Zoom
Yes
Arctera Insight Archiving
No
Asana
Yes
Chargebee
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Symphony Communication
Founded
2014
Country
United States
Website
symphony.com
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
www.zoom.com/en/products/team-chat/
Product Features
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
Yes
Contact Management
Yes
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
Yes
Version Control
No
Video Conferencing
Yes
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
Yes
Blogs
No
Chat / Messaging
Yes
Employee Directory
Yes
Event Calendar
No
File Sharing
Yes
Knowledge Management
Yes
Newsletter Management
No
Surveys & Feedback
Yes
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
Yes
Email Management
No
Employee Directory
Yes
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
Yes
Video Chat
Yes
Voice Chat
Yes
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
No
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
Yes
Video Conferencing
Yes
Voice Calling
Yes
Team Communication
Activity / News Feed
No
Audio Calls
Yes
Calendar Management
No
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
Yes
Search
Yes
Surveys & Feedback
Yes
Task Management
Yes
Video Conferencing
Yes
Product Features
Employee Communication Tools
Activity / News Feed
Yes
Audio / Video Conferencing
Yes
Blogs
No
Chat / Messaging
Yes
Employee Directory
Yes
Event Calendar
No
File Sharing
Yes
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Internal Communications
App Integration
Yes
Blogs
No
Chat/Messaging
Yes
Email Management
No
Employee Directory
Yes
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
Yes
Video Chat
Yes
Voice Chat
Yes
Messaging
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
No
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
Yes
Voice Calling
Yes
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
No
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
Yes
Voice Calling
Yes
Team Communication
Activity / News Feed
Yes
Audio Calls
Yes
Calendar Management
No
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
Yes
Search
Yes
Surveys & Feedback
No
Task Management
No
Video Conferencing
Yes