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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Survicate is a Customer Feedback Platform built to help teams collect, analyze, and act on customer feedback. Run targeted surveys on your website, in-product, in mobile apps, and via email, triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. Bring in feedback from 15+ sources such as support tickets, call transcripts, and App Store reviews, and let Research Hub, our AI research repository, analyze it automatically. Ask AI Research Assistant anything and get answers grounded in real customer responses. Survicate MCP lets you use your feedback inside Claude, ChatGPT, or Cursor: check results, read research summaries, start Research Hub projects, and build surveys without leaving the chat. Turn insights into action with 45+ native integrations, including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack. Trusted by product managers, researchers, and CX teams who rely on feedback to guide their decisions.

Description

Ensuring that your research reaches an audience, is acknowledged, and generates revenue is essential in the research industry. World Flow's Connect Solutions offers a modular and adaptable suite of services aimed at addressing these challenges. Making your research easily accessible and searchable for clients is crucial for success. By leveraging a combination of tools such as a research portal, mobile applications, email with tracking and links, distribution to aggregators, and integrated readership, all supported by adaptable authoring options—whether through Connect Compose or alternative industry solutions—you can effectively meet these needs. Additionally, you can produce a diverse array of research, market insights, commentary, and news using template-based authoring and composition tools. Moreover, you can manage your financial statements, macroeconomic data, and company metrics efficiently, categorized by sector, country, or specific coverage areas. Lastly, keep your clients informed about the latest updates, news, and product launches through effective email distribution strategies. This comprehensive approach ensures that your research not only reaches its intended audience but also maximizes its impact and value.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccessOwl Yes 
ActiveCampaign Yes 
Adobe Marketo Engage Yes 
Campaign Monitor Yes 
Customer.io Yes 
Gong Yes 
Google Cloud BigQuery Yes 
Google Meet Yes 
HubSpot Marketing Hub Yes 
Integry Yes 
Kit Yes 
Mixpanel Yes 
Pipedrive Yes 
Salesforce Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Woopra Yes 
Zapier Yes 
Zendesk Yes 
Zoho Campaigns Yes 
iPresso Yes 

Integrations

AccessOwl No 
ActiveCampaign No 
Adobe Marketo Engage No 
Campaign Monitor No 
Customer.io No 
Gong No 
Google Cloud BigQuery No 
Google Meet No 
HubSpot Marketing Hub No 
Integry No 
Kit No 
Mixpanel No 
Pipedrive No 
Salesforce No 
Salesforce Marketing Cloud Account Engagement No 
Woopra No 
Zapier No 
Zendesk No 
Zoho Campaigns No 
iPresso No 

Pricing Details

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Survicate

Founded

2013

Country

Poland

Website

survicate.com

Vendor Details

Company Name

worldflow

Website

www.worldflow.net/connect/

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video No 

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