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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Survicate helps product managers, researchers, and CX teams turn customer feedback into decisions they can actually act on. Run targeted surveys across web, mobile, email, and in-product triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. You get feedback in the right context, from the right people, at the right moment. Beyond surveys, Survicate pulls in feedback from 15+ sources: support tickets, call transcripts, App Store reviews, and more. AI automatically analyzes it all, surfaces patterns, and lets you ask direct questions about your data, with answers grounded in real customer responses, not guesswork. With 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, insights don't stay in a dashboard. They flow to the teams and tools that need them.

Description

The number and quality of user ratings significantly influence your ranking on charts and overall downloads; therefore, leveraging Polljoy’s intelligent rating mechanism allows you to pinpoint genuine supporters and motivate them to submit their feedback. Negative feedback and dissatisfaction can adversely affect your ranking and deter prospective players. Those who do not qualify as loyal fans might have concerns they wish to voice, so it’s best to redirect that input to you first, allowing you to take action. Since no game is flawless upon release, utilizing player insights from various types of surveys—whether multiple choice, open-ended, or image-based—can enhance the gaming experience, boost player retention, and improve monetization strategies. There’s no need for app updates; you can initiate new surveys and prompts while monitoring responses live in real-time. This approach has been adopted by several leading apps and games within the app store, showcasing its effectiveness in driving engagement. Ultimately, understanding your audience will lead to a more successful gaming experience for everyone involved.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign
Adobe Marketo Engage
Amplitude
Braze
Customer.io
Fullstory
Google Cloud BigQuery
Kit
Klaviyo
Mailchimp
Microsoft Teams
Mixpanel
Pipedrive
Productboard
Salesforce
Salesforce Marketing Cloud Account Engagement
Segment
SendGrid
Zapier
Zendesk

Integrations

ActiveCampaign
Adobe Marketo Engage
Amplitude
Braze
Customer.io
Fullstory
Google Cloud BigQuery
Kit
Klaviyo
Mailchimp
Microsoft Teams
Mixpanel
Pipedrive
Productboard
Salesforce
Salesforce Marketing Cloud Account Engagement
Segment
SendGrid
Zapier
Zendesk

Pricing Details

$56 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Survicate

Founded

2013

Country

Poland

Website

survicate.com

Vendor Details

Company Name

polljoy

Country

Hong Kong

Website

polljoy.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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