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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Survicate is a Customer Feedback Platform built to help teams collect, analyze, and act on customer feedback. Run targeted surveys on your website, in-product, in mobile apps, and via email, triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. Bring in feedback from 15+ sources such as support tickets, call transcripts, and App Store reviews, and let Research Hub, our AI research repository, analyze it automatically. Ask AI Research Assistant anything and get answers grounded in real customer responses. Survicate MCP lets you use your feedback inside Claude, ChatGPT, or Cursor: check results, read research summaries, start Research Hub projects, and build surveys without leaving the chat. Turn insights into action with 45+ native integrations, including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack. Trusted by product managers, researchers, and CX teams who rely on feedback to guide their decisions.

Description

The number and quality of user ratings significantly influence your ranking on charts and overall downloads; therefore, leveraging Polljoy’s intelligent rating mechanism allows you to pinpoint genuine supporters and motivate them to submit their feedback. Negative feedback and dissatisfaction can adversely affect your ranking and deter prospective players. Those who do not qualify as loyal fans might have concerns they wish to voice, so it’s best to redirect that input to you first, allowing you to take action. Since no game is flawless upon release, utilizing player insights from various types of surveys—whether multiple choice, open-ended, or image-based—can enhance the gaming experience, boost player retention, and improve monetization strategies. There’s no need for app updates; you can initiate new surveys and prompts while monitoring responses live in real-time. This approach has been adopted by several leading apps and games within the app store, showcasing its effectiveness in driving engagement. Ultimately, understanding your audience will lead to a more successful gaming experience for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Adobe Marketo Engage Yes 
Amplitude Yes 
Braze Yes 
Customer.io Yes 
Drip Yes 
Fullstory Yes 
GetResponse Yes 
Google Analytics Yes 
Google Cloud BigQuery Yes 
Google Sheets Yes 
Intercom Yes 
Kit Yes 
Klaviyo Yes 
Optimizely One Yes 
Segment Yes 
Zapier Yes 
Zendesk Yes 
Zoho Campaigns Yes 
iPresso Yes 

Integrations

ActiveCampaign No 
Adobe Marketo Engage No 
Amplitude No 
Braze No 
Customer.io No 
Drip No 
Fullstory No 
GetResponse No 
Google Analytics No 
Google Cloud BigQuery No 
Google Sheets No 
Intercom No 
Kit No 
Klaviyo No 
Optimizely One No 
Segment No 
Zapier No 
Zendesk No 
Zoho Campaigns No 
iPresso No 

Pricing Details

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Survicate

Founded

2013

Country

Poland

Website

survicate.com

Vendor Details

Company Name

polljoy

Country

Hong Kong

Website

polljoy.com

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video No 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

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