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Description

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

Description

Candidates and employees will appreciate phone calls that provide clear and comprehensive information. Callify streamlines various phone interaction scenarios, facilitating everything from the initial sourcing of candidates to their onboarding and beyond. Recruiters can easily gauge interest, conduct phone screenings, arrange interviews, send reminders, confirmations, notifications, and request necessary documentation, all while tracking engagement until the new hires officially join. Additionally, HR teams can utilize this tool to welcome new employees, conduct surveys, and maintain communication throughout the entirety of an employee's journey, from their joining day to retirement, ensuring a seamless experience at every stage. This holistic approach not only enhances the recruitment process but also fosters a positive work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack

Integrations

HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack

Pricing Details

$23.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Surveyapp

Country

United Kingdom

Website

www.surveyapp.io

Vendor Details

Company Name

Callify.ai

Founded

2016

Country

India

Website

www.callify.ai/

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Recruiting

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Alternatives

Alternatives