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Description
Gather survey feedback from a global audience in just minutes. With SurveyMonkey Audience, you can effortlessly identify the perfect respondents for your market research needs. Whether you're conducting a simple poll or engaging in comprehensive market analysis, this tool provides a streamlined approach to connect with your target market. Incorporate screening questions within your survey to ensure you engage the appropriate participants, or specify key demographics such as age, gender, job role, location, and more that are essential to your research objectives. You can utilize our pre-designed survey templates or craft your own to assess brand performance, monitor market shifts, and gain insights into consumer behavior—focusing on what matters most to your business. Collect valuable feedback and receive immediate results to enhance your strategies. Additionally, leverage our analytical tools, which include options for custom reporting, filtering, and cross-tabulation, to extract insights that promote informed decision-making. You have the flexibility to choose respondents from our exclusive panel or engage with partner panels that uphold the highest quality standards for reliable research outcomes. This comprehensive approach ensures that your market research is both efficient and effective, empowering you to make data-driven decisions.
Description
Survox IVR offers a cost-effective and automated solution for conducting interactive surveys aimed at gathering data on customer experiences, market research, and opinion polling. It enables swift voice-based engagement, allowing access to demographics that can exclusively participate via phone. By accommodating respondents' preferences through a selection of engagement methods, it enhances the likelihood of obtaining meaningful feedback. To prevent skewed results that reflect only the opinions of the extremely satisfied or dissatisfied, Survox automatically follows up on transactions with proactive outbound surveys. It also seamlessly combines inbound and outbound calls in interviewer queues to ensure immediate responses to callbacks. Additionally, it efficiently screens, transfers, and manages calls to optimize caller retention. Survox can also automatically schedule or perform interviews while collecting valuable post-transaction feedback, ensuring a comprehensive understanding of customer sentiments. This multi-faceted approach allows businesses to gain deeper insights into their customer interactions.
API Access
Has API
API Access
Has API
Integrations
COZYROC SSIS+ Suite
Tremendous
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SurveyMonkey
Founded
1999
Country
United States
Website
www.surveymonkey.com/market-research/solutions/audience-panel/
Vendor Details
Company Name
Enghouse Insights
Founded
1984
Country
United States
Website
www.enghouseinsights.com/products/survox-collect-analyze-succeed/
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
