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Description
In today's highly competitive global business environment, attracting new customers and strengthening loyalty to existing customers is a challenge. Contact centers are expected to deliver the maximum positive results. How can you survey this? Pointel Survey360 simplifies the process. Survey360 allows you to create and conduct surveys in order to collect customer feedback and customer experience data. You will receive accurate, detailed information about customer expectations and contact centers operations. This data can be analyzed quickly to help you retain and gain new customers.
Pointel Survey360 won the Gold Award for Most Innovative Technology at the 17th Contact Center World Awards. We are proud to have won the competition with over 2000 participants from 80 countries in the contact center industry.
Description
With limitless surveys, an array of survey questions, and boundless responses, our user-friendly survey software enables you to tackle your critical research inquiries effortlessly. ZipSurvey streamlines the process of crafting mobile and online surveys, allowing you to focus on what matters most. Our intuitive platform simplifies survey creation, while our straightforward email tools facilitate easy deployment and response tracking. Rapid reporting functionalities empower you to make vital research decisions promptly and effortlessly. A key advantage is the ability to gather unlimited survey responses, which helps to maintain low research costs while conducting thorough investigations. Our user-friendly survey builder provides the flexibility to design tailored surveys specifically for your business or brand. You can select from a wide range of templates for employee, customer satisfaction, and marketing surveys, featuring hundreds of pre-existing questions, or you can create unique custom questions using an assortment of question types. This versatility ensures that your research can be as comprehensive and specific as you need it to be.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.95 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pointel
Founded
1999
Country
United States
Website
www.pointel.com
Vendor Details
Company Name
Reliant
Country
United States
Website
www.zipsurvey.com
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video