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Description

Aspen significantly improves the ability of retailers to engage with customers through various channels. Creating a responsive experience for your customers is now simpler than ever. Retailers can deliver exceptional service while maintaining operational efficiency. Ensure a uniform brand experience with a user-friendly, custom-branded returns portal accessible from any device. Accelerate reverse logistics to yield quicker outcomes. Complete the purchasing journey by enabling customers to perform instant in-line exchanges. Aspen facilitates smooth transitions from standard returns to hassle-free exchanges, all while preserving revenue. Offer your customers a cohesive brand experience with convenient options to return items in-store. Additionally, enhance in-store sales by equipping staff with valuable insights regarding the customers, including their expected returns and product preferences. This not only streamlines operations but also fosters customer loyalty.

Description

WeSupply Labs assists merchants in providing the best customer experience after selling online. They offer integrated services that ensure a smooth experience for end-users. Summary of Features: Notifications proactive about delivery status Tracking Packages RMA & Returns Store Locator with complete SEO schemas and Social Integration Pickup & Curbside in Store for Ecommerce, ERP, and POS Connectivity Based on historical processing and delivery, the Delivery Estimate Algorithm Survey on Customer Satisfaction Score and Net Promoter Score Analytics & Statistics for data-driven decisions Branded Tracking Page to provide a premium self-service tracking experience Integrations Magento 2 - Complete integration from Order Tracking to Returns, Store Pickup and Store Pickup Shopify - Complete integration with Order Tracking and Returns BigCommerce - Integration from Zapier App Order Tracking Celigo - Netsuite – Full integration via Celigo

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
BigCommerce
Celigo
Klaviyo
Magento
NetSuite
Shopify Plus
Zapier

Integrations

Shopify
BigCommerce
Celigo
Klaviyo
Magento
NetSuite
Shopify Plus
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.03/shipment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SupplyAI

Founded

2014

Country

United States

Website

www.supply.ai/aspen

Vendor Details

Company Name

WeSupply Labs

Founded

2008

Country

United States

Website

bit.ly/2YUJ06y

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Product Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Alternatives

Alternatives

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