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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Enhancing customer satisfaction requires actively seeking and responding to their opinions and suggestions. Utilize metrics such as NPS (Net Promoter Score), CSAT, CES, or create your own tailored inquiries. You can conduct a one-off survey, establish ongoing assessments, or gather insights from specific transactions. Effortlessly collect employee feedback on a large scale and create instant reports for your team with just one click. Implement surveys focused on Candidate Experience, Employee Satisfaction, Training Evaluations, Knowledge Assessments, and much more. Optimize the user experience and functionality of your website, application, or product. You can independently launch website surveys without needing IT support and receive prompt feedback on your product inquiries within hours of deployment. Test the viability of your product or service concepts, gain valuable insights into your target demographic, and gather opinions on your ideas. Explore deeper analysis through advanced segmentation techniques. Engage users with voting options, knowledge assessments, psychological tests, forms, and quizzes designed for educational or healthcare contexts. With Startquestion, you will receive comprehensive support throughout every phase of your project, ensuring a thorough approach to gathering insights.

Description

Engage your customers through the innovative feature-voting system offered by Upfeed, which allows companies to gather valuable feedback effectively. By utilizing feature-voting, businesses can accelerate their growth and develop products that truly meet the desires of their users. This approach not only helps in identifying opportunities for product enhancements but also drives revenue expansion while maintaining high retention rates. Empower your users to shape future features by collecting their insights and suggestions. Ditch the cumbersome Trello boards and uncertainty—by sharing your dedicated feedback board, you enable users to contribute meaningfully to the development process. With the ability to upvote ideas, you can easily determine which suggestions resonate most with your audience, helping to prioritize your roadmap more effectively. Avoid wasting resources on features that don't align with customer needs, and automate follow-ups when new features are launched to keep engagement high. Sustaining a strong feedback loop is crucial for continuous improvement. Upfeed consolidates all the necessary tools to create a superior product driven by customer insights, featuring a robust dashboard that guides you toward informed decision-making for your development strategy. Ultimately, Upfeed transforms the way companies approach customer feedback and product development.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Slack Yes 
Asana Yes 
Cisco ACI No 
FreshMail Yes 
Google Analytics Yes 
Intercom No 
Jira Service Management Yes 
KonnectzIT Yes 
Mailchimp Yes 
Make No 
Manago AI Yes 
Microsoft 365 Yes 
Sage CRM No 
Salesforce Yes 
Shopify Yes 
Stackreaction Yes 
Zapier No 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Slack Yes 
Asana No 
Cisco ACI Yes 
FreshMail No 
Google Analytics No 
Intercom Yes 
Jira Service Management No 
KonnectzIT No 
Mailchimp No 
Make Yes 
Manago AI No 
Microsoft 365 No 
Sage CRM Yes 
Salesforce No 
Shopify No 
Stackreaction No 
Zapier Yes 

Pricing Details

$49 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$14
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Startquestion

Founded

2006

Country

Poland

Website

www.startquestion.com

Vendor Details

Company Name

Upfeed

Founded

2020

Country

France

Website

www.upfeed.co

Product Features

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

Alternatives

Alternatives