Nolt Description
Collect feedback in a central location that your users will love. It takes just a few clicks to create and share your roadmap. Communicate your big picture and prioritize feedback. Nolt works with tools you already use, such as Jira and Trello, Slack and many more. Keep using the apps that work for you. Your end-users will decide whether they can vote and contribute to the feedback board. They don't have to reveal their identities. You can reflect your brand and personality by using your company logo, a domain you already own, and changing the theme colors. Connect your existing user accounts automatically and see who is contributing to your feedback boards. You can make your feedback board public or private. You can choose the privacy setting that suits you best. You can create personalized workflows by storing all the data you need in one place. Nolt allows you to track anything.
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Delighted
Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback.
Customer feedback can be incorporated into your business strategy within minutes, not weeks.
Easily customize NPS, CSAT and CES survey templates in Delighted
- Send surveys directly to customers via email, SMS text, in app, or link URL.
- Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more
- Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports.
- Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference
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Feedbackly
Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation.
Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback.
Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey.
Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.
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Smaply
Smaply – the cutting-edge software for journey mapping with increased flexibility, customizability, and Journey Management functionalities. Smaply is a tool to create customer journey maps and analyze the customer experience, step by step. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is even faster. Keep track of those in the portfolio graph of your workspace, which helps you to keep an overview and prioritize.
Users are not only using journey maps as deliverables; they rather make them the core of their service development, thus journey maps move to the core of organizations.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
Nolt
Year Founded:
2018
Headquarters:
Switzerland
Website:
nolt.io
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Customer Support
Online
Nolt Features and Options
Customer Satisfaction Software
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Nolt Lists
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