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Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 2,199 Ratings

Total
ease
features
design
support

Description

Remote computer access is simple and secure for individuals and teams. You can now access all your business data and applications from anywhere, anytime, on any device. Features: * Broad Device Support – Remote access to your Mac or Windows computer You can access it from any Mac, Windows or iOS device. * Simple to set up - Simply sign up and install your devices. To go! * Simple to use - The intuitive gestures and menu interface deliver a native experience. Application experience, including support for multiple display devices. * High Performance - Patented streaming technology - including 3D Graphics, HD video and synchronized sound - create an engaging user experience Experience. * Connect from anywhere – Intelligent optimization techniques Even when connections are made over 3G with lower bandwidth, reliable connections can still be made 4G connections * Secure connections - Support for SSL/AES256 bit encryption You can rest assured that your sessions will be safe.

Description

Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes. Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
ServiceNow
Spiceworks Network Monitor
FirmScribe
Active Directory
AgencyPlatform
CyberFOX Password Manager
Freshservice
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
SuperOps
VARStreet InstaQuote
Zoho CRM
Zoho Desk
Zoho SalesIQ

Integrations

Freshdesk
ServiceNow
Spiceworks Network Monitor
FirmScribe
Active Directory
AgencyPlatform
CyberFOX Password Manager
Freshservice
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
SuperOps
VARStreet InstaQuote
Zoho CRM
Zoho Desk
Zoho SalesIQ

Pricing Details

$60.00/year/user
$60/year for Remote Access Solo. One user can access up to 2 computers.
$99/year per user for Remote Access Pro. Access up to 10 computers. Purchase more licenses for larger teams or more computers.
Free Trial
Free Version

Pricing Details

$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Splashtop

Founded

2006

Country

United States

Website

www.splashtop.com/products/remote-access

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/assist/

Product Features

File Sharing

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Alternatives

Alternatives

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