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Average Ratings 5 Ratings

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support

Description

Solutions by Text (SBT) is the pioneer of FinText™, empowering consumer finance companies to engage, interact and transact with their consumers in real-time. SBT has been providing compliance-first enterprise conversational messaging solutions since 2008. ENGAGE, INTERACT, TRANSACT with SBT: ​ *One-way and two-way SMS texting​ *SmartURL™ ​ *MMS messaging​ *API integration​ *Keywords​ *Employee-assisted opt-in​ *Reporting and Analytics​ *Deactivation monitoring Solutions by Text's vision is to bring real-time payments to the text channel, creating a seamless and optimized bill pay experience for businesses and their consumers. Solutions by Text allows you to meet your customers wherever they are using text messaging. SBT is the fastest, most accessible, and most effective channel to connect with customers and drive response. You can put real-time text response in the pockets of your customers and your staff's hands. Integrate our messaging tools into your software platform to see the benefits of text for your business. You will enjoy seamless integration, extensive documentation, ongoing support, and efficient integration.

Description

TrueDialog is a high-quality SMS messaging platform for businesses and higher education institutions. TrueDialog is a simple business texting platform that can be used immediately. It comes with a variety of pre-built tools and a robust SMS messaging API. Its applications include SMS customer service, SMS marketing, SMS marketing, emergency alerts, two-way messaging, and SMS marketing.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Adobe Marketo Engage No 
AdvantEdge Yes 
Dataview360 Yes 
Debtmaster Yes 
Elavon Yes 
Eloqua No 
GOLDPoint Systems Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Infobip Yes 
Inovatec Yes 
InterProse ACE Yes 
Lendisoft LMS Yes 
Microsoft Dynamics 365 No 
NetSuite Yes 
Nexus No 
ShapeNet No 
Shaw Systems Yes 
Sinch Yes 

Integrations

Salesforce Yes 
Adobe Marketo Engage Yes 
AdvantEdge No 
Dataview360 No 
Debtmaster No 
Elavon No 
Eloqua Yes 
GOLDPoint Systems No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Infobip No 
Inovatec No 
InterProse ACE No 
Lendisoft LMS No 
Microsoft Dynamics 365 Yes 
NetSuite No 
Nexus Yes 
ShapeNet Yes 
Shaw Systems No 
Sinch No 

Pricing Details

Annual Subscription
Free Trial No 
Free Version No 

Pricing Details

$79.00/month
Pay as you go - no monthly fee
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Solutions by Text

Founded

2008

Country

United States

Website

solutionsbytext.com

Vendor Details

Company Name

TrueDialog

Founded

2011

Country

United States

Website

truedialog.com

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win No 

Product Features

Alumni Management

Event Management Yes 
Fundraising Management Yes 
Jobs Board Yes 
Mailing List Management Yes 
Member Accounts Yes 
Member Communities Yes 
Member Directory Yes 
Member Portal No 
Membership Management Yes 
Website Management No 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management Yes 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Higher Education

Admissions Management Yes 
Alumni Management Yes 
Assessment Management No 
Curriculum Management No 
Faculty / Staff Management No 
Financial Aid Management Yes 
Fundraising Management Yes 
Housing Management No 
Scheduling Yes 
Student Information / Records No 
Student Portal No 

Mobile Marketing

Channel Attribution Yes 
Contextual Targeting Yes 
Coupons No 
Email Marketing No 
Engagement Monitoring Yes 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications Yes 
Text Messaging Yes 
Text-to-Win No 

Registration

Activity Registration Yes 
Attendance Management No 
Badge Management No 
Calendar Management No 
Class Registration Yes 
Contact Management No 
Event Registration Yes 
Form Builder No 
Group Registration Yes 
Marketing Management Yes 
Online Registration Yes 
Onsite Registration No 
Payment Processing No 
Refund Automation No 
Self Check-In No 
Surveys & Feedback Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Alternatives

Alternatives