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Description
SmartInterview is an online platform that specializes in survey creation and market research, enabling users to design questionnaires, gather responses, and interpret results efficiently. It allows for the construction of surveys featuring various question types such as multiple choice, rating scales, NPS, matrix, and open-ended responses, incorporating advanced elements like logic, branching, quotas, and screening criteria. With the assistance of AI, users can generate questionnaires tailored to specific research objectives, while capturing open-ended feedback through text or voice inputs, complemented by AI-generated follow-up prompts. The platform offers dynamic visualization tools including live charts, filters, cross-tabulation analyses, satisfaction metrics, and AI-driven thematic insights paired with respondent quotes. Teams have the capability to export their findings into formats like Excel or CSV and can also share interactive dashboards with stakeholders. Additionally, SmartInterview accommodates multilingual surveys, making it an ideal choice for brand managers, marketing teams, insights professionals, research organizations, startups, and nonprofits engaged in studies related to customers, employees, or market trends. This versatility ensures that the platform can adapt to a wide array of research needs across diverse sectors.
Description
Effortlessly generate insightful survey questions by scanning your website in just seconds. Our innovative AI tool analyzes your site to create relevant survey inquiries, which can be embedded seamlessly into any platform. With Evo, our intelligent chatbot, automated follow-ups with customers become a breeze. Explore the responses, results, and actionable insights that emerge from your surveys. Evo methodically scans your website to recommend customized questions tailored to your needs, aligned with industry standards and best practices. You can integrate these surveys smoothly into your existing customer interactions. The AI-driven platform, TheySaid, goes a step further by probing deeper and asking personalized follow-up questions in real-time, enhancing customer engagement at the moment they are most receptive. With conversational follow-ups that feel organic, Evo facilitates ongoing dialogue to uncover richer insights. Analyze survey responses through AI-generated summaries, allowing us to identify recurring themes that require your attention. Additionally, we will help you pinpoint essential action steps to improve your services while also assessing customer satisfaction on an account-by-account basis. By leveraging this technology, you can enhance your understanding of customer needs and drive meaningful changes in your approach.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
HubSpot CRM
No
Salesforce
No
Slack
No
Zendesk
No
Pricing Details
CHF 45/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Pulse Partners Sàrl (SmartInterview)
Founded
2024
Country
Switzerland
Website
smartinterview.ai
Vendor Details
Company Name
TheySaid
Country
United States
Website
www.theysaid.io
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
