Average Ratings 2 Ratings

Total
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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

Description

By integrating Trustmark, Buyer Protection, and genuine feedback, we provide substantial security in the online realm, fostering greater success for businesses. Our eTrusted Experience Feedback Platform also generates insightful data for organizations, regardless of their scale. The Trusted Shops Trustmark symbolizes websites that not only comply with stringent personal data security standards but also deliver outstanding service when issues arise. Through the Trustmark, websites demonstrate their adherence to rigorous quality benchmarks, ensuring genuine security with Buyer Protection and offering customers complete transparency through verified feedback. Both small retailers and large corporations benefit from the assurance of protection against threats like legal warnings. Trusted Shops Legal Services presents tailored solutions for businesses, catering to various sizes and types, throughout Germany and across Europe. This multifaceted approach not only strengthens trust among consumers but also empowers businesses to thrive in a competitive digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce Yes 
Buy Real Media Yes 
Cloutly Yes 
Facebook Yes 
IdoSell No 
Instagram Yes 
JustReview No 
LogiCommerce No 
Magento Yes 
Maileon No 
ProvenExpert.com Yes 
QuickBooks Online Yes 
Retamo No 
Reviewsub Yes 
Shopgate No 
Shopify Yes 
X (Twitter) Yes 

Integrations

BigCommerce No 
Buy Real Media No 
Cloutly No 
Facebook No 
IdoSell Yes 
Instagram No 
JustReview Yes 
LogiCommerce Yes 
Magento No 
Maileon Yes 
ProvenExpert.com No 
QuickBooks Online No 
Retamo Yes 
Reviewsub No 
Shopgate Yes 
Shopify No 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$60 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SmartCustomer

Founded

2006

Country

United States

Website

www.smartcustomer.com

Vendor Details

Company Name

Trusted Shops

Country

Germany

Website

www.trustedshops.com

Product Features

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Alternatives

Alternatives

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