Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
Description
By integrating Trustmark, Buyer Protection, and genuine feedback, we provide substantial security in the online realm, fostering greater success for businesses. Our eTrusted Experience Feedback Platform also generates insightful data for organizations, regardless of their scale. The Trusted Shops Trustmark symbolizes websites that not only comply with stringent personal data security standards but also deliver outstanding service when issues arise. Through the Trustmark, websites demonstrate their adherence to rigorous quality benchmarks, ensuring genuine security with Buyer Protection and offering customers complete transparency through verified feedback. Both small retailers and large corporations benefit from the assurance of protection against threats like legal warnings. Trusted Shops Legal Services presents tailored solutions for businesses, catering to various sizes and types, throughout Germany and across Europe. This multifaceted approach not only strengthens trust among consumers but also empowers businesses to thrive in a competitive digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
Yes
Buy Real Media
Yes
Cloutly
Yes
Facebook
Yes
IdoSell
No
Instagram
Yes
JustReview
No
LogiCommerce
No
Magento
Yes
Maileon
No
Integrations
BigCommerce
No
Buy Real Media
No
Cloutly
No
Facebook
No
IdoSell
Yes
Instagram
No
JustReview
Yes
LogiCommerce
Yes
Magento
No
Maileon
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$60 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SmartCustomer
Founded
2006
Country
United States
Website
www.smartcustomer.com
Vendor Details
Company Name
Trusted Shops
Country
Germany
Website
www.trustedshops.com
Product Features
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No