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Description
Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.
Description
Enhancing your Google search ranking is within reach, and as a result, you will draw in more committed customers while establishing a formidable online presence. When a customer makes a purchase or utilizes your services, TrustMate reaches out to them through email or SMS to request a review. The customer can easily craft a persuasive review thanks to an innovative “point and clicks” hint system, which also allows them to attach a photo. Upon completing the review, they are directed to a thank you page that encourages them to continue browsing your offerings. This seamless process instills confidence in customers who see reviews on your site, reducing their need to seek opinions elsewhere. With your improved search engine ranking, future potential buyers are more inclined to visit your website. You can even send a test email invitation and try adding a review using the clickable hints yourself to witness the simplicity of the process. Not only does this foster customer engagement, but it also ensures that reviews originated from your customers enhance your unique content, solidifying their trust in your store without the need to explore external reviews. This cycle of generating positive feedback creates a powerful loop that benefits both your business and your customers.
API Access
Has API
API Access
Has API
Integrations
Magento
PrestaShop
Shopify
WooCommerce
BigCommerce
Facebook
Google Cloud Platform
Google Shopping
OpenCart
Primeur
Integrations
Magento
PrestaShop
Shopify
WooCommerce
BigCommerce
Facebook
Google Cloud Platform
Google Shopping
OpenCart
Primeur
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$6 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Skeepers
Founded
2012
Country
France
Website
skeepers.io/en/
Vendor Details
Company Name
TrustMate
Country
Poland
Website
en.trustmate.io
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label