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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Elevate your customer service by transitioning from traditional social listening tools to advanced AI conversational bots. Stay informed with the latest trends in online listening and data analytics for better insights. Participate actively in conversations that incorporate customer service strategies online. Amplify your customer service approach through multichannel AI automation techniques. Keep a close eye on critical online discussions that impact your brand's reputation. By utilizing an AI-driven online listening and data analysis engine, you can gain meaningful insights that allow you to effectively oversee your brand's image. Consolidate your social media profiles into a single online brand management platform. Interact with both existing and potential customers across various web channels to boost customer satisfaction levels. Transform the customer experience by embracing innovative technology solutions. Enhance your brand communications by incorporating AI conversational bots, ensuring you not only meet but surpass audience expectations. This integration of technology will ultimately foster stronger relationships between your brand and its customers.

Description

Our platform diligently monitors Twitter, Reddit, and Hacker News to identify pertinent discussions, engage potential customers, and advertise your offerings, ultimately enhancing sales while conserving your valuable time. By staying informed about ongoing dialogues regarding your brand, products, and competitors on various platforms instantaneously, you can effectively connect with your audience using intelligent, context-sensitive replies that encourage meaningful interactions. Additionally, you will acquire more profound insights into public sentiment surrounding your brand, which will assist you in refining your engagement strategy. With our advanced lead capture system, you can transform social interactions into significant leads, thereby organically expanding your customer base. Initiating a project is quick and simple, requiring only a two-minute setup to input keywords. The bot continuously analyzes posts to uncover relevant dialogues, generating reply suggestions for you, which allows you to devote more time to what truly matters. Furthermore, you can effortlessly track brand mentions, competitor actions, and industry developments across multiple platforms in real time. Our AI also proactively recommends pertinent keywords to broaden your monitoring capabilities and enhance your overall strategy. By utilizing this system, you can ensure that you are well-equipped to navigate the ever-evolving landscape of social media and customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

X (Twitter)
Facebook
Instagram
LinkedIn
Reddit

Integrations

X (Twitter)
Facebook
Instagram
LinkedIn
Reddit

Pricing Details

$299 per month
Free Trial
Free Version

Pricing Details

$12.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SentiOne

Founded

2011

Country

Poland

Website

sentione.com

Vendor Details

Company Name

SocialSignalAI

Country

United States

Website

socialsignalai.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

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