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Description
SendSeven is a comprehensive customer engagement platform and unified messaging API that integrates communication through WhatsApp, Telegram, SMS, Email, Messenger, Instagram, Browser Push and Live Chat via a single REST API and a common inbox.
Its key features include:
• Multi-channel inbox — manage all interactions from seven different platforms in one centralized location, complete with team assignments, tags, and notes for easy organization.
• Campaign builder — create WhatsApp broadcasts, SMS campaigns, and email newsletters, utilizing segmentation and scheduling tools to optimize outreach.
• AI chatbot — an intelligent assistant that adapts from your knowledge base, offering four hybrid modes that facilitate a smooth handoff to human agents when needed.
• REST API & webhooks — communicate and manage messages across all channels using a single endpoint, allowing for real-time notifications.
• Team chat — establish internal communication through dedicated channels and direct messaging.
• Analytics — track message costs, monitor delivery rates, and evaluate performance for continuous improvement.
With pricing starting at €9 per month based on credits, SendSeven imposes no fees per user, allowing unlimited contacts and offering free inbound messaging. An API-only plan is also available.
Additionally, the platform is fully GDPR-compliant, operates on EU servers located in Frankfurt, and is proudly developed in Germany, providing a 14-day free trial that includes 100 complimentary messages for users to explore its capabilities.
Description
Customized Customer Messaging Driven by Behavior. Ideal for Your SaaS Platform. Effectively onboard and engage your users through targeted campaigns that respond to their behaviors. Select the optimal communication channel — whether through email or in-app notifications — to provide essential information at crucial moments. Streamline your onboarding process with automated campaigns tailored to user actions. Ensure timely delivery of relevant content. Activate email campaigns automatically in response to user interactions (or lack thereof) within your application. Determine the best medium for each communication: leverage either email or in-app messages. Classify your users according to their behavior patterns. Dispatch individual announcements or promote new features through one-off broadcasts. Utilize pre-designed campaign templates, eliminating the need to begin anew each time. Monitor user profiles effortlessly through a user-friendly admin dashboard. Apply filters or explore individual user profiles in detail, accessing all their interactions and characteristics. This approach not only enhances user experience but also fosters deeper engagement with your product.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Instagram
RudderStack
Segment
Stackreaction
Telegram
WhatsApp
Integrations
Facebook Messenger
Instagram
RudderStack
Segment
Stackreaction
Telegram
WhatsApp
Pricing Details
€9 per month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SendSeven
Country
Germany
Website
sendseven.com
Vendor Details
Company Name
Userlist
Founded
2017
Country
United States
Website
userlist.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Transactional Email
A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management
