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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Ameyo
Avaya Aura
Avaya Contact Center
Capillary Engage+
Cisco Unified Contact Center
Facebook Messenger
Freshchat
Freshdesk
Genesys Cloud
HubSpot CRM
Jira Service Management
LINE
SAP SuccessFactors
Salesforce
ServiceNow
Slack
Telegram
WhatsApp
Zendesk
Zoho CRM

Integrations

Ameyo
Avaya Aura
Avaya Contact Center
Capillary Engage+
Cisco Unified Contact Center
Facebook Messenger
Freshchat
Freshdesk
Genesys Cloud
HubSpot CRM
Jira Service Management
LINE
SAP SuccessFactors
Salesforce
ServiceNow
Slack
Telegram
WhatsApp
Zendesk
Zoho CRM

Pricing Details

$4.20 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

SelfDrvn Entreprise

Founded

2015

Country

Malaysia

Website

www.selfdrvn.com

Vendor Details

Company Name

Bitonic Technology Labs

Founded

2016

Country

San Mateo, California

Website

yellow.ai/

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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