Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ScrumGenius streamlines standups, surveys, meetings, and daily reporting across different time zones, enabling your team to connect anytime and from anywhere. By using our online check-ins, you can minimize time-consuming meetings, repetitive communications, and various distractions. With ScrumGenius, you can effectively track goals and obstacles while monitoring your team's progress towards completing projects. This platform empowers your team to visualize critical information regarding common challenges, team engagement levels, and more. Integrated with project management tools such as GitHub, JIRA, Asana, Azure DevOps, and Clubhouse, ScrumGenius allows you to search for tasks and activities in these applications and incorporate them into your check-ins. Additionally, it seamlessly connects with company-wide messaging platforms like Email, Slack, Microsoft Teams, and Cisco Webex Teams to facilitate check-ins in the environments where your team is already working. By fostering greater transparency and trust among team members, ScrumGenius enhances decision-making, collaboration, and overall focus within the team. Ultimately, ScrumGenius transforms the way teams communicate and collaborate, leading to more efficient workflows and improved project outcomes.

Description

InGenius Connector Enterprise seamlessly integrates existing telephone systems into top CRMs using an enterprise-proven solution. Upland InGenius adapts to specific contact center requirements by using innovative computer telephony Integration (CTI). InGenius is backed by 20 years of experience in enterprise telephony and superior customer service. It helps contact centers improve productivity and the customer experience. InGenius Connector Enterprise provides contact centers with features such as screen pop, click to-dial, automated call logging, and call reports. Agents can use the solution to efficiently serve customers, and they can see a complete view of interactions for intelligent decision making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
ActiveCampaign
Adobe Marketo Engage
Asana
Drip
Google Calendar
Google Drive
Keap
Mailchimp Transactional Email (Mandrill)
Mailgun
Microsoft Excel
Microsoft Teams
Pipedrive
QuickBooks Online
QuickBooks Online Advanced
Salesforce Agentforce Service
SendGrid
SurveyMonkey
WordPress
Zendesk

Integrations

Salesforce
ActiveCampaign
Adobe Marketo Engage
Asana
Drip
Google Calendar
Google Drive
Keap
Mailchimp Transactional Email (Mandrill)
Mailgun
Microsoft Excel
Microsoft Teams
Pipedrive
QuickBooks Online
QuickBooks Online Advanced
Salesforce Agentforce Service
SendGrid
SurveyMonkey
WordPress
Zendesk

Pricing Details

$25 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ScrumGenius

Country

Canada

Website

scrumgenius.com

Vendor Details

Company Name

Upland Software

Founded

2010

Country

United States

Website

uplandsoftware.com/ingenius/

Product Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

Alternatives

SwiftKanban Reviews

SwiftKanban

NimbleWork
Freshcaller Reviews

Freshcaller

Freshworks