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Average Ratings 3 Ratings

Total
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features
design
support

Description

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

Description

WeChat provides a versatile platform for messaging and sharing photos and videos, allowing you to connect effortlessly with loved ones no matter your location. With WeChat, you can quickly reach out to friends by searching for them using their WeChat ID or phone number, and once your connection request is accepted, chatting can commence right away. On Moments, users have the opportunity to post and share their cherished moments through photos and videos, while also keeping up with what their friends are sharing. Engage with friends and family in real time with WeChat's instant video and voice calling features, which are available for both one-on-one and group conversations. If you find it difficult to convey your feelings through text, you can always send a playful sticker to brighten up your chats. The Sticker Gallery, curated by skilled artists worldwide, offers a wide array of free stickers for users to download and send, making conversations even more enjoyable. Explore and choose your favorite stickers today to enhance your interactions with friends! Plus, WeChat continually updates its features, ensuring a dynamic and engaging user experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Dr.Fone No 
Facebook Messenger Yes 
Foodie Camera No 
G-data No 
Global Relay No 
JINGdigital No 
Jumper.ai No 
Knight No 
MINT No 
MTX Connect No 
PARSIQ No 
Pinduoduo No 
SABA Chatbot No 
SAP Service Cloud No 
Stackreaction No 
UseResponse No 
YSoft SAFEQ No 
maaiiconnect No 
myGermany No 

Integrations

Salesforce Yes 
Dr.Fone Yes 
Facebook Messenger No 
Foodie Camera Yes 
G-data Yes 
Global Relay Yes 
JINGdigital Yes 
Jumper.ai Yes 
Knight Yes 
MINT Yes 
MTX Connect Yes 
PARSIQ Yes 
Pinduoduo Yes 
SABA Chatbot Yes 
SAP Service Cloud Yes 
Stackreaction Yes 
UseResponse Yes 
YSoft SAFEQ Yes 
maaiiconnect Yes 
myGermany Yes 

Pricing Details

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Saysimple

Founded

2014

Country

Netherlands

Website

saysimple.com

Vendor Details

Company Name

Tencent

Founded

1998

Country

China

Website

wechat.com

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

Messaging

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments Yes 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing No 
Groups / Channels Yes 
Payments Yes 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Product Features

Internal Communications

App Integration Yes 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery Yes 
Social Sharing Yes 
Survey Management No 
Telephony Yes 
Video Chat Yes 
Voice Chat Yes 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

Messaging

End-to-End Encryption (E2EE) No 
File Sharing Yes 
Groups / Channels Yes 
Payments Yes 
Search / Filter Yes 
Self-Destructing Messages Yes 
Stickers / GIFs Yes 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Social Networking

Activity / News Feed Yes 
Advertising Management No 
Blogs No 
Data Security No 
Event Management No 
Group Management No 
Media Library Yes 
Privacy Options Yes 
Real-time Chat Yes 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

Team Chat

End-to-End Encryption (E2EE) No 
File Sharing Yes 
Groups / Channels Yes 
Payments Yes 
Search / Filter Yes 
Self-Destructing Messages Yes 
Stickers / GIFs Yes 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed Yes 
Audio Calls Yes 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads No 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback No 
Task Management No 
Video Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

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