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Average Ratings 2 Ratings

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support

Description

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

Description

VS CRM is a cloud-based CRM software platform built to help businesses manage customer relationships, automate sales workflows, track leads, and improve team productivity through centralized communication and analytics tools. The platform allows organizations to manage lead pipelines, assign tasks, automate lead distribution, monitor follow-ups, track customer interactions, and analyze sales performance from a single dashboard. VS CRM offers features such as SIM-based automated calling, bulk WhatsApp messaging, task management, reporting and analytics, multichannel communication, and over 250 integrations with business tools, marketing platforms, and lead generation systems. The platform supports industries including real estate, healthcare, finance, education, insurance, and call centers by helping teams streamline operations, reduce manual processes, improve lead conversion rates, and maintain organized customer records. Businesses use VS CRM to centralize sales activities, improve collaboration between teams, automate customer engagement, manage outbound communication, and gain visibility into business performance through real-time reporting and workflow automation.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Apple Business Chat Yes 
Bird Yes 
CDK Global Yes 
Facebook No 
Facebook Messenger Yes 
Gmail No 
Google Business Messages Yes 
Google Maps Yes 
Insocial Yes 
Instagram Yes 
LINE Yes 
Salesforce Yes 
Shopify No 
Telegram Yes 
Twilio Yes 
Viber Yes 
WeChat Yes 
X (Twitter) Yes 

Integrations

WhatsApp Yes 
Apple Business Chat No 
Bird No 
CDK Global No 
Facebook Yes 
Facebook Messenger No 
Gmail Yes 
Google Business Messages No 
Google Maps No 
Insocial No 
Instagram No 
LINE No 
Salesforce No 
Shopify Yes 
Telegram No 
Twilio No 
Viber No 
WeChat No 
X (Twitter) No 

Pricing Details

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Yes 
Free Version No 

Pricing Details

₹1000 per user per month
Lead & Contact Management
Today / Tomorrow Followups
Basic Dashboard & Reports
Email & SMS campaigns (limited)
Single team structure & simple roles
Full Right to Admin
Basic support with reliable email assistance
Lead Integration
Unlimited Lead Source integrations
Unlimited Instant Lead Alerts (web & app)
Up to 10 Message, File, and Page Templates
Engage and track activities of your most recent lead
Access across mobile app & web version
Support availability: Business hours
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Saysimple

Founded

2014

Country

Netherlands

Website

saysimple.com

Vendor Details

Company Name

VARIABLE INFOTECH INDIA PRIVATE LIMITED

Founded

2013

Country

India

Website

vscrm.in/

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

Messaging

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments Yes 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing No 
Groups / Channels Yes 
Payments Yes 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation No 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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