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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Established in 2004, Saltech began as a web application firm and has since expanded its offerings to encompass a diverse array of services, such as website design, graphic design, web hosting, marketing and digital advertising, IT support, software development, social media management, SEO management, and more. Over the years, we have collaborated with organizations of varying sizes across the globe to streamline their technology needs under one umbrella. Based in Central Iowa (Ames), Saltech Systems specializes in web design, mobile and web app development, cloud hosting, and managed IT services, focusing on creating and hosting personalized web and mobile applications that cater to the distinct requirements and budgets of our clients. Our extensive service portfolio ranges from aesthetically pleasing responsive websites to intricate intranet solutions, ensuring that we meet a wide spectrum of client demands. Above all, we pride ourselves on delivering outstanding customer service to support all of our solutions effectively. Our commitment to client satisfaction drives us to continually innovate and adapt in this ever-evolving digital landscape.

Description

kjello offers Managed IT services tailored for small to mid-sized businesses, functioning as a comprehensive IT department as a service. With a user-friendly self-service portal, employees can effortlessly request devices, software, and access in just a few clicks, while the processes of onboarding and offboarding are streamlined to take mere minutes rather than days. The platform encompasses a variety of modules, including firewall and network management, backup solutions, server support, telephony services (such as 3CX and Placetel), endpoint detection and response (EDR), along with management for Microsoft 365 and Google Workspace. All services are hosted in Germany, ensuring GDPR compliance and the implementation of multi-factor authentication for enhanced security. Customers receive assistance from knowledgeable support staff, boasting an impressive average first response time of just 4 minutes and a satisfaction rating of 4.9 out of 5. Established in 2004 by hagel IT-Services GmbH in Hamburg, kjello employs a team of 32 professionals and has successfully provided support to over 150 companies. Their pricing structure is straightforward, featuring CORE, PLUS, and PROJECTS tiers to accommodate various client needs. This comprehensive approach allows kjello to cater effectively to the diverse requirements of its clients, ensuring that they receive top-notch IT support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$34.95 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Saltech Systems

Website

www.saltechsystems.com

Vendor Details

Company Name

hagel IT-Services GmbH

Founded

2004

Country

Germany

Website

www.kjello.de

Product Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

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Alternatives

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