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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Develop a comprehensive toolkit for successfully overseeing sales and guiding employees toward achieving improved outcomes. We analyze trends within your sales force to guarantee that essential objectives are accomplished. Enhance customer interaction during the sales journey by utilizing automated feedback systems. Reveal your customers’ genuine perceptions to fine-tune your sales approach and ensure triumph by surpassing their expectations. Dive deeper into understanding your sales representatives and how they connect with your clients. Leverage this insight to create higher quality proposals and boost your overall success rate. Pinpoint effective sales practices and formulate relevant questioning frameworks. Identify the critical actions your sales team must perform during meetings to maximize effectiveness. Adopt Salespulse and provide training for your management and internal personnel to optimize performance in the field. Additionally, continuous assessment and adjustment of strategies will help maintain a competitive edge in the market.

Description

Gather insights and tap into the perspectives of your clientele. Utilize the feedback form to pinpoint opportunities for enhancement and boost overall customer satisfaction levels. Incorporating a feedback button on your website will allow visitors to share their thoughts while navigating your site. This approach not only fosters customer engagement but also contributes positively to your business growth. Ensuring excellent customer support before and after a transaction is essential. Our support form enables customers to submit inquiries exactly when they arise, and we will alert you so you can respond swiftly, ensuring their satisfaction. At times, your website may not have all the necessary information that customers seek. By integrating our sales lead form into your site, customers can easily reach out with sales inquiries. Being readily available to address customer questions can significantly enhance the likelihood of closing a sale. Ultimately, prioritizing open communication with your customers can lead to lasting relationships and repeat business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Startdeliver Yes 

Integrations

Startdeliver No 

Pricing Details

$18.00/month/user
Free Trial No 
Free Version No 

Pricing Details

$9 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Questback

Founded

2000

Country

Norway

Website

www.qbsalespulse.com

Vendor Details

Company Name

Magiwow

Country

United States

Website

simplefeedback.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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