Compare Ruby vs. Sunshine Communication Services

Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.

You can enjoy all the advantages of having a receptionist without the need to recruit another part-time or full-time employee. Our virtual receptionist service provides you with a real, live person capable of answering your calls, scheduling appointments, and managing any reception tasks you require. Understanding the effort you put into earning your income, we, as a family-owned business, recognize that every dollar is significant. If your small business is unable to allocate funds for a full-time receptionist, our virtual option offers a budget-friendly solution. With this service, you are only charged for the time you utilize, ensuring you don’t waste any money. A virtual receptionist can streamline your schedule and handle your calls in a professional manner, allowing you to focus more on expanding your business. By opting for our live virtual receptionist, you can save money while still benefiting from a professional service at a much lower cost than hiring a new employee. Additionally, you have the flexibility to select when to use the service, ensuring that you only pay for what you actually need, providing you with both convenience and value. This way, you can maintain a high level of customer service without the financial burden of a full-time hire.