
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue.
Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow.
With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.
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Answering Service Care
ASC is a professional answering service available 24/7 to over 3500 businesses across the country. Our reliable service caters to various industries, including law firms, medical offices, insurance agencies, financial advisory firms, and more. Our highly trained customer service professionals can handle all kinds of calls, from greeting callers to scheduling appointments, transferring calls, and relaying messages. With ASC, you can expect accurate and dependable message-taking at all times.
Our service allows you to never miss a call and answer all live chats while giving your customers a great first impression. We capture all important messages round the clock, saving you money on hiring full-time receptionists. Our platform integrates seamlessly with over 5000 applications, and our web and mobile app allow you to access our services from anywhere. We also offer Payment IVR and comply with HIPAA and PCI regulations. Choose ASC and experience the power of smiling faces that care.
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Upfirst
Upfirst is a small business answering service powered by AI. It works like a virtual assistant, answering calls and gathering information when you are unavailable.
Upfirst allows you to:
- Have your business calls answered professionally by forwarding them to a professional
- Increase your agent's expertise by adding FAQs, office hours, company policies and other relevant information
Receive conversation summaries by text or email
- Take calls, collect information about leads, and route them to the appropriate team members
You can customize your Upfirst agent's voice, greeting and instructions.
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