Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

Description

roommaster is a complete hospitality management system trusted by thousands of hotels globally to streamline operations and drive profitability. Built on more than 30 years of industry expertise, it provides hoteliers with an intuitive platform that brings together PMS, booking engine, channel manager, and payments. Its tools simplify property management by reducing clicks, automating workflows, and enabling secure access anytime, anywhere. Features like AI-driven pricing intelligence, a guest-facing mobile app, and an AI concierge empower hotels to improve guest experiences while maximizing revenue. Independent hotels, groups, resorts, motels, and even parks benefit from the platform’s scalability and customization. With proven results such as 58% more direct bookings and faster check-in times, roommaster has become a long-term partner for properties worldwide. Its marketplace ecosystem integrates with over 100 hospitality solutions, from door locks to accounting platforms, ensuring hotels can tailor their tech stack. By providing expert 24/7 support and a user-friendly system, roommaster helps hotels focus on guests while improving operational performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Akia
QuickBooks Online
Cendyn CMS
Cendyn Guestrev
Event Temple
Expedia
Fedelta Point of Sale
H&L POS
HiJiffy
Idealpos
Lighthouse
OpenKey
Paired Plus
RoomPriceGenie
Salto
SiteMinder
Toast POS
Whistle Messaging
Windcave
happyhotel

Integrations

Akia
QuickBooks Online
Cendyn CMS
Cendyn Guestrev
Event Temple
Expedia
Fedelta Point of Sale
H&L POS
HiJiffy
Idealpos
Lighthouse
OpenKey
Paired Plus
RoomPriceGenie
Salto
SiteMinder
Toast POS
Whistle Messaging
Windcave
happyhotel

Pricing Details

$180
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Vendor Details

Company Name

roommaster

Founded

1995

Country

United States

Website

roommaster.com

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Alternatives

Alternatives