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Description
Streamline the process of gathering feedback by automating the collection so you won’t have to consistently contact guests for reviews each day. Acquire all your reviews from online travel agencies, social media, and other review platforms in real-time, ensuring you never overlook an important update. We give you the tools to take charge of your online reputation, recognizing that swift action is crucial, allowing you to address negative reviews promptly. With our intuitive visual builder, you can create customized designs and questions tailored to your specific property’s needs. Since every property is distinct, it’s essential that the questions reflect that uniqueness. Why devote an hour daily to gathering emails, manually entering guest information, and personalizing outreach when our system can handle this automatically? Our integration capabilities enable us to send feedback requests to guests without any manual intervention. Repup seamlessly connects with all leading property management systems, so don't hesitate to contact us to verify if your PMS is part of our integration network. By utilizing our service, you not only save time but also enhance your engagement with guests, ultimately leading to improved satisfaction and reviews.
Description
Revinsta is a cloud-centric platform designed for managing hotel reputations across various accommodations such as hotels, resorts, guesthouses, vacation rentals, and hospitality groups. It consolidates guest reviews into a collaborative workspace, formulates responses in the brand’s unique voice as well as in the language of the guest, and facilitates review-response workflows through customizable automation and human oversight. Analytics on reviews categorize feedback into specific topics and draw attention to persistent concerns that may impact ratings; the ability to generate reports across multiple properties and benchmark against competitors allows teams to evaluate their performance and set priorities effectively. Additionally, the platform offers features like surveys, review widgets, downloadable reports, and a guest-feedback assistant that utilizes review and survey insights to address inquiries. Users can link their Google Business Profile for seamless synchronization of review history and response management, as well as connect to Mews to retrieve guest checkout data for soliciting post-stay reviews. The entire service is accessible online, eliminating the need for software installation, which enhances its convenience for users. This comprehensive approach ensures that hospitality professionals are well-equipped to manage their online reputation efficiently.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Business Profile
No
Mews
No
Pricing Details
$89 per month
Free Trial
Yes
Free Version
No
Pricing Details
$75/property/month
The monthly plan is $75 per property per month. Annual billing is $720 per property per year ($60 per month equivalent). The plan includes 300 review replies per property; additional replies are $0.35 each. Properties beyond 10 receive a 20% discount. A 7-day trial is available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RepUp
Founded
2012
Country
India
Website
www.repup.co
Vendor Details
Company Name
Revinsta
Founded
2026
Country
Canada
Website
revinsta.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
