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Description
Tapit Call Accounting boasts the most advanced and adaptable search capabilities available in the market, offering users unparalleled options for tailoring their search filters. Users can effortlessly develop distinct filters with the provided tools, allowing for the inclusion of searchable text, tags, or specific call filters that facilitate easy categorization and swift retrieval. When combined with Replay Call Recording, Tapit simplifies the process of generating targeted reports and accessing call records. The Replay suite provides high-quality digital recordings compatible with nearly all telephony setups. During playback, users can add text notes, enhancing search options by enabling searches for full or partial words. Additionally, the system features user-friendly auto-archive and auto-backup functions for recordings. Users can conveniently play, download, or send recordings as email attachments, and the platform supports automated cataloging, maintaining a centralized repository for voice records. This integration of features ensures that users have a comprehensive toolset at their disposal for effective call management and analysis.
Description
Boost efficiency and enhance the customer journey with Tollring's insightful intelligence solutions. Featuring a range of tools such as AI-driven call recording, comprehensive call analytics, and collaborative insights, you will gain access to essential information that propels your success. Empower your decision-making to elevate sales and enrich customer interactions. With Tollring, you receive an all-encompassing perspective on your business communications, encompassing all teams and interactions, both within the organization and with clients. Discover patterns, evaluate performance metrics, and foster exceptional business growth while also exploring the significant conversations that could impact your organization. Tap into the potential of your communication tools. Our top-tier call recording technology guarantees that every call is securely documented and utilizes AI capabilities to provide profound insights that yield immediate and long-term benefits. Additionally, this approach helps organizations stay ahead of the competition by continuously improving their strategies.
API Access
Has API
API Access
Has API
Integrations
Cisco CX Cloud
MiContact Center Business
Microsoft 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Trisys
Founded
1984
Country
United States
Website
www.trisys.com
Vendor Details
Company Name
Amity Solutions
Founded
2012
Country
Thailand
Website
www.amitysolutions.com/tollring
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
