Average Ratings 13 Ratings

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Average Ratings 0 Ratings

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Description

Remote Desktop Manager (RDM) consolidates over 50 remote connection types—like RDP (Remote Desktop Protocol), SSH (Secure Shell), and VPNs (Virtual Private Network)—into a single, secure interface. Teams can manage credentials, launch sessions, and monitor access with built-in role-based access control (RBAC) and logging. Add the Remote Connection & IT Management package to pair RDM with Gateway, Hub (SaaS) or Server (on-prem) for just-in-time access, centralized vaulting, and full session oversight.

Description

Remote Utilities is a versatile remote desktop solution suitable for business and home use. View and control the remote computer as if you were sitting right in front of it. For business users, Remote Utilities serves as a command center, maintaining IT infrastructure efficiently. It consolidates all PCs into a list for easy access, monitoring, and management. It is instrumental for optimizing inventory management, eliminating the need for physical access to remote PCs, allowing secure connections to office computers from home or while traveling, ensuring instant access to files, databases, and software. Helpdesk providers will find the firewall bypass feature beneficial, allowing connections to remote PCs without installation and administrative privileges, even with firewalls and NAT services. Customize the Agent with your branding before deployment to clients. This ensures that technical support specialists can assist clients regardless of their computer literacy or network configuration.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

1Password Yes 
Amazon Web Services (AWS) Yes 
AnyDesk Yes 
Azure Key Vault Yes 
Azure Virtual Desktop Yes 
Bitvise Yes 
Bitwarden Yes 
CyberArk Privileged Access Manager Yes 
Devolutions Cloud Yes 
Devolutions Gateway Yes 
Devolutions PAM Yes 
Devolutions Server Yes 
HashiCorp Vault Yes 
Keeper Security Yes 
Lansweeper Yes 
LastPass Yes 
Microsoft Entra ID Yes 
Microsoft Hyper-V Yes 
RoboForm Yes 
Windows Admin Center Yes 

Integrations

1Password No 
Amazon Web Services (AWS) No 
AnyDesk No 
Azure Key Vault No 
Azure Virtual Desktop No 
Bitvise No 
Bitwarden No 
CyberArk Privileged Access Manager No 
Devolutions Cloud No 
Devolutions Gateway No 
Devolutions PAM No 
Devolutions Server No 
HashiCorp Vault No 
Keeper Security No 
Lansweeper No 
LastPass No 
Microsoft Entra ID No 
Microsoft Hyper-V No 
RoboForm No 
Windows Admin Center No 

Pricing Details

$30/month/user
Starter Pack (up to 5 users): $25 USD/month/user
Remote connection and IT management: $30 USD/month/user
Privileged access management $50 USD/month/user
Enterprise (100+ users): contact sales
Free Trial Yes 
Free Version Yes 

Pricing Details

$99 one-time payment
Starter - 99$ per concurrent user + 20 endpoints.
Mini - 249$ per concurrent user + 50 endpoints.
Pro - $499 per concurrent user + unlimited endpoitns.
Endpoint - $290 per 10 endpoints + unlimited concurrent users.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Devolutions

Founded

2004

Country

Canada

Website

devolutions.net/remote-desktop-manager

Vendor Details

Company Name

Remote Utilities Pty (Cy) Ltd.

Founded

2010

Country

Cyprus

Website

www.remoteutilities.com

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management Yes 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring No 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print Yes 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback No 

Product Features

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View No 
Mobile Device Access No 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print Yes 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback Yes 

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