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features
design
support

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Description

Relay Network introduces the Business Feed Platform, an entirely new way for organizations to connect with customers through personalized, secure, and interactive feeds. Unlike traditional outreach tools such as email or portals, Relay’s feed format mirrors the usability and engagement of social media, delivering the right information at the right moment. Businesses initiate these personalized experiences with SMS invitations that guide users to their private feeds—no app downloads or credentials needed. Inside the feed, customers can access rich multimedia, complete forms, sign documents, or chat directly with businesses, all from one seamless interface. Relay’s compliance with HIPAA, SOC 2, TCPA, and HITRUST ensures enterprise-grade privacy and trust across industries. The platform empowers sectors like banking, healthcare, and membership associations to onboard new users, boost renewals, and drive participation in digital programs. Case studies highlight dramatic results, including 10x higher engagement than email and up to 46% increases in account funding. With its mix of personalization, automation, and security, Relay is reshaping how organizations build lasting, results-driven customer relationships.

Description

marketRelay℠ offers an intuitive cloud solution designed to efficiently manage product line content and pricing while seamlessly distributing it to downstream channels and publishing it across various digital platforms. Users can effortlessly input or upload their product details into marketRelay℠, establish connections with their favorite platforms and partners, and it becomes operational almost instantly. Whenever updates are necessary, making changes is straightforward, ensuring your information remains current across all venues. With a suite of tools provided by marketRelay℠, you can assert complete control over your product line content and publish it wherever you desire. Whether you choose to post in a handful of locations or thousands, the marketRelay℠ platform empowers manufacturers, distributors, chains, and franchises to disseminate product line content throughout their entire distribution network—all from a single interface. Furthermore, with your authorization, representatives, resellers, locations, and franchisees can easily subscribe to receive the latest updates on your product offerings, enhancing communication and collaboration across the board. This streamlined approach not only saves time but also ensures consistency and accuracy in how product information is shared.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage Yes 
Desktop.com Yes 
Eloqua Yes 
Hemi Yes 
Salesforce Yes 
Salesforce Agentforce Service Yes 
WorkMarket Yes 

Integrations

Adobe Marketo Engage No 
Desktop.com No 
Eloqua No 
Hemi No 
Salesforce No 
Salesforce Agentforce Service No 
WorkMarket No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Relay Network

Founded

2010

Country

United States

Website

www.relaynetwork.com

Vendor Details

Company Name

MarketRelay

Founded

2012

Country

United States

Website

marketrelay.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

Catalog Management

Catalog Creation No 
Content Library No 
Content Management No 
Cross Selling Functionality No 
Custom Product Attributes No 
Customizable Catalogs No 
Desktop Publishing No 
Pricing Management No 
Product Comparison No 
Search No 

Channel Management

Campaign Management No 
Channel Analytics Yes 
Incentive Management No 
Inventory Control No 
Lead Management No 
Opportunity Management No 
Order Management No 
Partner Management Yes 
Product Management Yes 
Reseller Management Yes 

Enterprise Content Management (ECM)

Archiving & Retention No 
Collaboration Tools No 
Content Lifecycle Management No 
Digital Asset Management No 
Document Management No 
Electronic Signature No 
Information Governance No 
Mobile Access No 
Search No 
Version Control No 
Workflow Management No 

File Sync

Audit Trail No 
Backup and Recovery No 
Conflict Detection No 
Real Time Synchronization No 
Remote Synchronization No 
Synchronization Scheduling No 
Two-Way Synchronization No 

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