Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Relay Network introduces the Business Feed Platform, an entirely new way for organizations to connect with customers through personalized, secure, and interactive feeds. Unlike traditional outreach tools such as email or portals, Relay’s feed format mirrors the usability and engagement of social media, delivering the right information at the right moment. Businesses initiate these personalized experiences with SMS invitations that guide users to their private feeds—no app downloads or credentials needed. Inside the feed, customers can access rich multimedia, complete forms, sign documents, or chat directly with businesses, all from one seamless interface. Relay’s compliance with HIPAA, SOC 2, TCPA, and HITRUST ensures enterprise-grade privacy and trust across industries. The platform empowers sectors like banking, healthcare, and membership associations to onboard new users, boost renewals, and drive participation in digital programs. Case studies highlight dramatic results, including 10x higher engagement than email and up to 46% increases in account funding. With its mix of personalization, automation, and security, Relay is reshaping how organizations build lasting, results-driven customer relationships.
Description
marketRelay℠ offers an intuitive cloud solution designed to efficiently manage product line content and pricing while seamlessly distributing it to downstream channels and publishing it across various digital platforms. Users can effortlessly input or upload their product details into marketRelay℠, establish connections with their favorite platforms and partners, and it becomes operational almost instantly. Whenever updates are necessary, making changes is straightforward, ensuring your information remains current across all venues. With a suite of tools provided by marketRelay℠, you can assert complete control over your product line content and publish it wherever you desire. Whether you choose to post in a handful of locations or thousands, the marketRelay℠ platform empowers manufacturers, distributors, chains, and franchises to disseminate product line content throughout their entire distribution network—all from a single interface. Furthermore, with your authorization, representatives, resellers, locations, and franchisees can easily subscribe to receive the latest updates on your product offerings, enhancing communication and collaboration across the board. This streamlined approach not only saves time but also ensures consistency and accuracy in how product information is shared.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Marketo Engage
Yes
Desktop.com
Yes
Eloqua
Yes
Hemi
Yes
Salesforce
Yes
Salesforce Agentforce Service
Yes
WorkMarket
Yes
Integrations
Adobe Marketo Engage
No
Desktop.com
No
Eloqua
No
Hemi
No
Salesforce
No
Salesforce Agentforce Service
No
WorkMarket
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Relay Network
Founded
2010
Country
United States
Website
www.relaynetwork.com
Vendor Details
Company Name
MarketRelay
Founded
2012
Country
United States
Website
marketrelay.com
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Personalization
A/B Testing
No
Abandoned Cart Saver
No
Account Based Marketing
No
Behavioral Targeting
No
Campaign Segmentation
No
Content Analytics
No
Contextual Targeting
No
Customer Profiles
No
Experience Management
No
Recommendation Engine
No
Website Personalization
No
Product Features
Catalog Management
Catalog Creation
No
Content Library
No
Content Management
No
Cross Selling Functionality
No
Custom Product Attributes
No
Customizable Catalogs
No
Desktop Publishing
No
Pricing Management
No
Product Comparison
No
Search
No
Channel Management
Campaign Management
No
Channel Analytics
Yes
Incentive Management
No
Inventory Control
No
Lead Management
No
Opportunity Management
No
Order Management
No
Partner Management
Yes
Product Management
Yes
Reseller Management
Yes
Enterprise Content Management (ECM)
Archiving & Retention
No
Collaboration Tools
No
Content Lifecycle Management
No
Digital Asset Management
No
Document Management
No
Electronic Signature
No
Information Governance
No
Mobile Access
No
Search
No
Version Control
No
Workflow Management
No
File Sync
Audit Trail
No
Backup and Recovery
No
Conflict Detection
No
Real Time Synchronization
No
Remote Synchronization
No
Synchronization Scheduling
No
Two-Way Synchronization
No